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“5*property in the very heart of city”

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Kharkiv Palace Premier Hotel
Ranked #1 of 41 Hotels in Kharkiv
Certificate of Excellence
Reviewed 3 April 2012

Beautiful art deco interior, spacious, comfortable room with the breathtaking view. Nice hot breakfast with champane and smoked salmon. Staff is friendly and helpful. There are several things that can be improved but I hope everything will be fixed in the nearest future. Overall very pleasant experience

  • Stayed: March 2012
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1  Thank Zdravy_smysl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (294)
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Reviewed 3 April 2012

For the first time in Kharkov for business, I spent 3 lovely night from 18 to 21 march 2012 in this new hotel that run to be one of the best in Ukraine. Spa and gym were still closed and few workers were still working to finish this impressive and luxurious, but this didn't disturb my stay that I can consider the best in many years that I travel in Ukraine for business.
Wonderfull rooms, with big and comfortable bed, big armchair for relaxing moments using laptop connected with the fast wifi (also with skype!!!), bright and elegant bathroom endowed of everything.....also the underfloor heating......simply cool like at home. Lovely the morning wakeup with the persuasive live voice of an hotel operator to wish a good morning. Nothing to say to the punctual laudry service and its staff.
What I found very special is the warm welcome of all the staff for all my stay, always smiling and communicative.......unfortunately a rarity in Ukraine. Excellent all guys from reception and a special thank goes to Julia, Stas and the consierge Sergei.
from my point of view they can work on 2 points. At first the breackfast that it's not at the level of a 5 stars hotel. not a lot of fresh fruits and variety of yogurt and croissant. And is really unacceptable that Espresso and Cappuccino are only with extra charge!!! Second point is the utilization of the Hotel garage. The first day I took 10 minutes to go inside and same story the following morning to go out with my car.
But in general my opinion is absolutely positive and I suggest this hotel to everybody who will travel in Kharkov for business or pleasure.

  • Stayed: March 2012, travelled on business
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3  Thank Lapo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2012

Hotel had been open 60 days when i arrived. New staff, mostly young, were very friendly and helpful. Hotel is bright, comfortable and inviting. Rooms are fresh and modern but dont hang out in your room- lounge areas are warm and inviting.
Spa, fitness center and Night club on the 11th floor all wonderful.
Location is great and i used taxis to get to places further out.
I spent 6 nights here on the third week of my travels and did not want to leave !

  • Stayed: March 2012, travelled solo
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Thank jemind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2012

Located in the heart of the city, just walking distance from major landmarks. You can find everything you look for from a 4*+ hotel (definitly not 5*) Comfortable, spacious modern rooms with all kinds of amenities incl. free coffee and tea, iron, free fast wifi, and many others as described in hotel`s website. Very helpful, friendly and good English speaking staff. An above average breakfast varieties, but well served and good quality.
Cons are: very new hotel and still some construction going on in the hotel and noises are starting early in the morning. Not enough hotel information presented within the rooms (you may call the staff several times for your questions) And there is no city map in the hotel.

Room Tip: All rooms are street facing, but very quite good isolated.
  • Stayed: March 2012, travelled on business
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Thank quemalque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2012

As I write this, Kharkov palace has just opened a week ago. It truly defines a new high in hotels for this city and brings the first true western 5-star experience to the city.

For those of you that have experienced the other hotels and quarks of Kharkov (or broader Ukraine and Eastern Europe in general), you may do a double take upon checking in here, looking around and getting settled. The staff is outstanding (from manager Marina on down), attentive and extremely helpful. The furniture and style are modern, comfortable, roomy and high quality.

I just finished my first meal and the food was outstanding. It's not the sadly typical mayo-covered fair that is too common in Kharkov, but rather wonderful, international cuisine.

They have a fantastic gym on the top floor, including a pool and wet and dry saunas with awesome views of the city. Although, frankly, what you really want to look at is this building which is the nicest in town! Too bad there is not a big mirror out there to look back at this building! In all seriousness, the view overlooks the great Kharkov square and the classical and soviet architecture of the city (nice, if dated).

There are several restaurants, a spa (with reasonably priced services) and what seems likely to be a hot bar on the top floor with another spectacular view of the city. The style reminds me of The Palm in Las Vegas (just a little lower and smaller).

It's located right in the heart of town near the square and within a 100 meters of the main subway hub.

Really, nothing left to desire. I have formally declared that Hotel Aurora is the place to stay in this city. I still love that place (and recommend it as THE cheaper alternative), but this takes things to a materially new level.

Check the prices, look for a special, and if you want the best in the city, there is no comparison. This is the only truly western 5-star hotel in the city.

Room Tip: They all seem pretty good from what I can tell.
  • Stayed: February 2012, travelled on business
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7  Thank gsbdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BocharovaNataliia, Guest Relations Manager at Kharkiv Palace Premier Hotel, responded to this reviewResponded 10 August 2012

Dear Guest,

Thank you for visiting the Kharkiv Palace Hotel, one of the Premier Hotels. Your feedback is of great value for us and we look forward to the opportunity to welcome you back soon.

Best regards,
Guest relation manager,
Nataliia Bocharova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kharkiv Palace Premier Hotel

Address: Pravdy prosp. 2, Kharkiv 61058, Ukraine
Region: Ukraine > Kharkiv Oblast > Kharkiv
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 41 Hotels in Kharkiv
Price Range: ₹ 5,589 - ₹ 8,930 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kharkiv Palace Premier Hotel 5*
Number of rooms: 180
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