I stayed here for New Year's Eve which is one of the best days to visit Antigua. The hotel does not have parking which is unfortunate, however for 10 USD per day they will valet the car.
I made the room reservation in March (yes for December, book early!) and about two weeks prior to my stay there got an email from the hotel saying that 'accounting' said that they needed to charge my credit card in full to secure my room. I was truly outraged by this and replied that this was unacceptable, and hope that this was a lapse in their judgement. They did not reply back. Once I arrived to the hotel they did not give me the room I booked. I was 30 per cent upset by this 70 per cent glad because they gave me the Don Pedro room. It is amazing. Perfect for a romantic weekend.
The front desk didn't seem to know very well what was going on and overall seemed unprofessional. They need to work in that.
Bottom line: luxurious rooms with a 2 star service. Stay but only to sleep there.
- Official Description (provided by the hotel):
- Luxury boutique hotel in Antigua Guatemala. Experience the history of Antigua Guatemala in one place. Travel 500 years in the past and enjoy the decor and details of each room, which are named after the characters of the conquest of Guatemala. If you are looking for quality and excellent service, we recommend you this magical hotel. ... more less
- Reservation Options:
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- Also Known As:
- Palacio De Dona Leonor Hotel Antigua