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“Overpriced average food and terrible service”
Review of 189 Prime

189 Prime
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Ranked #10 of 72 Restaurants in Andover
Price range: US$ 16 - US$ 34
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Restaurant details
Dining options: Breakfast, Outdoor Seating, Reservations
Dining style: Casual Dining
Cross street: River Road
Description: Merrimack Valley Neighborhood Steakhouse, featuring prime steaks, fresh Atlantic seafood, salads with locally sourced greens and organic produce in season. A full menu, designed with creative application and paired with the familiar make an impression. Contemporary, casual with a relaxed atmosphere.
Reviewed 24 August 2017 via mobile

We were 1 or 2 tables and the servers were hiding in a room behind the greeting area. It was a huge effort to get things like ketchup and another drink. We had to ask for someone to find our server several times although we knew where she was sitting on her cell phone. Drive somewhere else.

Date of visit: August 2017
Thank Searching4Zen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (79)
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6 - 10 of 79 reviews

Reviewed 7 July 2017 via mobile

This is a decent place to eat, and the waitstaff is attentive and friendly. The food was good, however a bit expensive. Of course, there are not too many options in the area.

Date of visit: July 2017
Thank Matheus007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2017

Good food selection - excellent service and good value for money. Choices include a buffet and a menu.

Date of visit: May 2017
Thank yoram s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2017

123 Prime has everything you could want in a hotel restaurant. A good selection, nice atmosphere and friendly helpful staff.

Date of visit: May 2017
Thank TCT2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017

I stayed in the hotel and came down for dinner. Terrible service even though I was one of 7 customers in the restaurant. I had to ask for each drink. I had to ask for the wine list. I gave up trying to find the waitress and just ask another waitress for water and the hostess for the check. Lobster risotto was fair but it should be called lobster "claw" risotto. I would not eat there again.

Date of visit: April 2017
Thank Solosailorgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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