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All reviews hotel is centrally located spoke english very nice hotel metro station business district room was large city panama bellman taxis canal
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Reviewed 12 August 2014

It's really hard to beat this place for the price. The location is good, the staff is friendly, the rooms are just fine, slightly dated... and it's not expensive. The beds are quite comfortable, the wifi is great and a/c works well. I find myself returning to this hotel just about every time that I'm in Panama City because it's just hard to justify paying a lot more or a little less for slightly better or way worse. The casino is decent and isn't swarmed by prostitutes like others in the area. The only problem I've ever had at this hotel is that housekeeping sometimes ignores the do not disturb sign and knocks until you answer the door...

Room Tip: higher up rooms are quieter, facing the main street is also much louder than the other side.
  • Stayed: August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank 27Mathieu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirna C, Director de Relaciones con Clientes at Continental Hotel Panama, responded to this reviewResponded 18 August 2014

Dear Mr. Mathieu:

Receive our greetings on behalf of all the staff of the Continental Hotel & Casino.

We would like to thank you for your comments,we are glad to know that we could meet your expectations.

. We have spoken to our housekeeping manager in relation to your observations.

Thanks for giving us the opportunity to improve our services.

Sincerely,

Mirna Capel
Customer Service Managerr

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

I loved this Hotel in Panama City. The food was excellent, clean refreshing room with a great city view. The staff was wonderful very helpful, the Location is perfect to shop, for Transportation, 24 hour supermarket, Pubs, and everything you need. The Business Center is equipped to organised your experience. Talk to Jasmin or Amilia the Operator. If using the Hotel Taxie you can ask for Guan Carlos. he speaks good English. Lovely time i had. i recommend it to everyone. check out the bar and the Casino.

Room Tip: Room from the 3rd floor up carry good view of the city. Basically, how the hotel is built you see every thing.
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Yolanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirna C, Director de Relaciones con Clientes at Continental Hotel Panama, responded to this reviewResponded 1 August 2014

Dear Mrs. Yolanda:

Receive our greetings on behalf of all of the Continental Hotel & Casino.

We would like to thank you for your comments, we are glad to know we meet your expectations.

Your opinion encourage us to continue improving our standards.

We Look forward to host you again.

Sincerely,

Mirna Capel
Customer Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

We were searching for a hotel with charm and a real Panamania feel to it (not the normal American-style hotel chain)... but one that also offered good ammenities, a great location, and was well-priced. This hotel not only fit that bill, but it offered us a great local experience provided by the incredible warmth of the staff, who mostly all speak English, too!
To expound:

Hotel AMMENITIES- There is a lovely (and clean!) kidney-shaped swimming pool with loungers; a small gym with stairs, treadmills, bikes, and free weights; a businesss center with computers and printers free for guests use; full Restaurant; a Casino; and a great Bar area thet offers entertainment most nights after 8pm (Live Jazz groups, A Wurlitzer Organ; weekend DJs) and a Happy Hour.

Hotel FOOD- The restaurant offers both International and Panamanian dishes at reasonable prices. Breakfast was buffet-style and had a tremendous variety (with daily variations) to satisfy all tastes. There is an egg station, a cereal/granola/yogurt station, as well as many, many fruits, hot items, a huge bakery/bread assortment, and even smoked salmon most days.The bar/lounge has a killer complimentary Happy Hour, complete with an appetizer bar (hot and cold bites, as well as sinful mini-desserts ;-) that changes daily, and offers a different Ceviche (a local fish specialty) each night- wonderful!

Hotel ROOMS- They are a good size, have nice comfy beds (we had 2 Doubles), flat screen TVs (with English program channels, including CNN), and luxury Bath Products. The decor is pleasantly neutral, but the Artwork provides lovely views of Panama Life. Ours had a city-view (we enjoyed watching the activity on the streets below), but I understand pool views are available.

Hotel LOCATION- A big plus is the locale... a safe, well-visited area in a great location, right on Via Espana, close to many wonderful restauarants, shops, banks, and bars. The beautifaul Maria del Carmen Church is two blocks away and the new METRO is right out the door to the left, so getting around the city and sightseeing are a breeze. Down the street is El Rey supermarket for snacks or drinks or prescriptions (or to buy the famous 'Duran' Panamanian coffee to bring home). Next door to it is Gran Morrison, which sells inexpensive souveniers. Restaurants- too many to name- all around.

Hotel STAFF- As with most hotels, this can literally make or break a stay no matter how nice the property is. For us, this was where they really excelled! From the Front Desk Manager to the Customer Services Manager, from the Bellemen to the Head of Security to the Food and Beverage folks, this staff was like no other I've ever experienced. How refreshing for people to always be smiling, genuinely happy to help or talk with you- and even get to know your name after a few days! In fact, we liked it SO much that we cancelled our week at a different hotel in order to return here.

For us, we will happily return again to the Continental Hotel & Casino the next time we visit Panama. A very special 'Gracias' to Ruth, Mirna, Tamara, Amado, Armando, Alberto---and EVERYONE who made our two separate stays so fantastic!
Michelle

Room Tip: No matter which room you book, ask about the special package that includes breakfast and unlimited drinks (5-7pm daily). It costs MUCH less than purchasing separately, and you are bumped up to the Club Level foors (10 & 11)
  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
3  Thank beethova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirna C, Director de Relaciones con Clientes at Continental Hotel Panama, responded to this reviewResponded 31 July 2014

Dear Mrs. Michelle:

Receive our greetings on behalf of the staff of the Continental Hotel & Casino.

We would like to thank you for your comments, We are very glad to know, that we could meet your expectations.

Your opinion encourage us to continue improving our standards.

We Look forward to host you again.

Sincerely,

Mirna Capel
Customer Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

This hotel was better than expected. Friendly staff and with good attention from the time you arrived to the hotel. It includes almost all the amenities you desire in a hotel. It is located in the center of the banking district and just a few minutes away from all the places you want to visit in Panama City. The brand new metro station is right outside the hotel and it is very efficient and inexpensive way to travel to key places in the city. The room are comfortable and clean. Not luxurious but meets the needs for a pleasant stay and sleep. For the price it is the best choice so far of all the hotels I have stayed while visiting different countries. The breakfast is excellent and delicious. It includes all the American standards items for breakfast and more. Fresh local fruit juices, fruits and pastries. Nice bar area with snacks to eat. Good valet service.
I would not recommend to drive in the city. It is super crowded, people drive like maniacs and there are no street names signs in most areas. It is all guess work... Every major touristic place to visit is just a 5-10 minutes from the hotel. In conclusion I very satisfied with this selection of hotel. I recommend it! P.S. If possible booked it ahead online and include the breakfast.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Thank wOrldTrekker2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirna C, Director de Relaciones con Clientes at Continental Hotel Panama, responded to this reviewResponded 8 July 2014

Dear Mr.Irmo:

Receive our greetings on behalf of all the employees of the Continental Hotel & Casino.

We would like to thank you for your comments, it make us feel happy to know we meet your expectations.

Your opinion encourage us to continue improving our standards.

We Look forward to host you again.

Sincerely,

Mirna Capel
Customer Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

On my scale 3=meets expectations, 4=exceeds, 5=rare excellence. Based on previous experience at similar price point.
Service: Top marks to Aurelio (spelling?) in the business center. We were stranded at the airport in the wee hours in transit to Cali and our bags were missing and we speak little spanish. The next day we had intended to find the concierge to help us initiate contact with english-speaking staff at Tocumen. The concierge was absent but Aurelio jumped at the opportunity. He made call after call on our behalf and resolved with the situation resourcefully. The reception/guest services staff was very courteous and speak good english.
Value: The airline paid our bill, but I looked up a price of less than $100/night. For a major city central hotel this sure seems like a good price for a non-fleabag hotel.
Sleep quality: comfortable rooms, firm beds, good pillows. Quiet at night, but significant street noise intrudes after 6am.
Cleanliness: Rooms are very well maintained, but the 8th floor hallway smells of mildew.
Location: I don't know Panama City well, but the hotel seems centrally located. An easy walk to the water-front. Lots of conveniences close by.
Restaurant: adequate food at reasonable price. Nothing special. We ordered from the menu. Our waitress was a bit surly.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cameron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirna C, Director de Relaciones con Clientes at Continental Hotel Panama, responded to this reviewResponded 8 July 2014

Dear Mr.(s) Cameron:

Receive our greetings on behalf of all the employees of the Continental Hotel & Casino.

We would like to thank you for your comments, it make us feel happy to know we meet your expectations.

Your opinion encourage us to continue improving our standards.

We Look forward to host you again.

Sincerely,

Mirna Capel
Customer Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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