This is my second trip to ES. Last time we stayed at the Hilton which is now under a different brand. We decided to stay here based on location and Loyalty program.
Location: easy access right by Zona Rosa ( good part of city)
Safety: good security (necessary in ES unfortunately)
Facilities: adequate but old. Entrance pleasant. Breakfast area open and outside and spacious. Club lounge small with 2 outdoor tables.
Pool: clean but water cold, with a separate 2 foot kids area, limited lounge chairs and towels strangely inside at the gym (close by), with a waterfall at the end of the pool.
Gym: old but good set of weights, a few aerobic machines, filtered water and sauna and showers inside.
Food: only ate breakfast, which had a good selection that had some daily changes but included local pupusas and other local food, omelette station, plenty of fresh fruit and sweets. Good but not overwhelming service.
Club lounge: nice bene if upgraded but only light snacks, limited but tasty local sweets, some fruit and soft drinks with beer and drinks for purchase. Staff were always helpful and attentive and polite.
Housekeeping: always did a great job but took a few tries to get extra towels sorted out.
Parking: free for guests, valet prompt and included.
Spa: next door, with great rates compared to US prices. Wife happy with mani/pedí at $10/15 cost, and $25 for a 45 min massage!
Pluses: we got a good rate, nice benefits for SPG loyalty program, nice staff, very safe feeling, empty fridge in room for storing food/drinks, nice soaps, plush towels.
Negatives: no smiles at checkin/front desk, which detracts from the overall nice and helpful staff, given a room overlooking parking and metal vs pool, older feel of facilities, pool too cold even with the summer heat, gym needs an upgrade.
- Official Description (provided by the hotel):
- Sheraton Presidente San Salvador is the premier lodging and conference facility in San Salvador. Situated in the best residential area, San Benito, yet close to the financial and commercial district, where you can also find the main shopping centers and theaters, such as Multiplaza shopping center and Feria Internacional. Comalapa international airport is just 35 minutes away. The hotel is distinguished by its luxurious facilities, ample gardens, and unbeatable service and warmth of its personnel. ... more less
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- Also Known As:
- Sheraton Presidente San Salvador Hotel San Salvador
- Sheraton San Salvador
- San Salvador Sheraton