We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (134)
Filter reviews
134 results
Traveller rating
29
75
24
5
1
Traveller type
Time of year
LanguageAll languages
More languages
29
75
24
5
1
Show reviews that mention
All reviews major hospital city centre minute walk clean hotel tram stop hotel is situated shower gel stayed here for three nights free wifi rental car breakfast was included bed was comfortable public transport lovely hotel air conditioning old town walking distance
Filter
Updating list...
7 - 12 of 134 reviews
Reviewed 27 October 2017

We chose Hotel Rebro based on its reviews and could not have been more surprised at our experience.

The good: Some of the staff are accommodating. Breakfast with nice selection is included. Rooms are decently sized. During afternoon hours, there are some places to eat right outside the doors of hotel. Parking is available.

The "meh": Hotel can be hard to find especially as a driver. Need to go in through a gated road and even though signage may suggest so it is in one building it is actually in the one that is NOT where the supermarket is located. Basic "shampoo and soap" mix and that is all the amenities you get. Mattress were the firmest we experienced in our two weeks in Croatia.

The BAD: Hotel folder says lobby bar is open nearly at all hours, but when we go downstairs at 7 pm the entire lobby seating area is unmanned and dark. One staff at front desk who refused to recognize us and continue conversing with another guest in Croatian even though we were clearly lingering around the front desk for help and did not want to interrupt their conversation. The eateries right next to the hotel were closed at that hour even though Google information says they were supposed to be open for another 2-3 hours. You only get one pillow per bed. No extra blankets or sheets were in our room's closets. Limited TV stations. Orange juice during breakfast did not look nor taste anything like orange juice... a fluorescent yellow liquid (see picture).

The really BAD: God bless the hotel management for trying to renovate this building but it very clearly used to be a hospital. Both my husband and I work in healthcare and we could smell the building - can't describe it any other way. The hallways have automated fluorescent lights that turn on with motion detection and that does not lead to a warm nor welcoming environment. They tried to make the place nicer using wall art of flowers and plants but the rooms are all painted a sterile white. The window view from out room is obstructed by bars (the photoshopped pictures on this site are misleading) making us feel we were in an psychiatric hospital. Between the bars we could see the lovely smokestack of the building across from us. We could have lived with all of that had we not found BLOODSTAINS on our shower curtain (which are the hospital plastic grade type) and also on our window shades (see pictures). The shower itself was very small as they did not bother to retrofit a full bathtub. This is explained by hospitals using small shower stalls to ensure wheelchair access. As a result, water gets everywhere on the floor in the bathroom with drainage right on the ground. The SOS cord is even still mounted in the shower. Furniture was accordingly basic but functional.

I think our experience was heavily biased due to the fact we both work in hospitals. The last thing we do is want to stay in a place that is, essentially, a hospital. So take my review with a grain of salt, but you can see the photos and judge for yourself.

Stayed: October 2017, travelled as a couple
1  Thank robinsena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebro_H, reception desk at Hotel Rebro, responded to this reviewResponded 6 November 2017

Dear guest,
Thank you for taking your time and writing feedback about your recent stay at our hotel. Although Hotel Rebro is very close to the hospital, it's not part of hospital. Our hotel is located near the city center andl is surrounded with hospital from one side and park Maksimir, which was elected to be one of the most beautiful parks in Europe,from another side.
For all additional services our guests may have ( for example: extra pillow ) or reception is 24 hours at guests disposal. Regarding blood stains, we checked all the rooms and removed all the curtains that were not in good condition.
We sincerely apologize for the inconvenience you had and we are very sorry that we did not fulfill your expectations. All the best from Hotel Rebro team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017

Hotel is situated inside hospital premises and is always full of guests. It is nice, clean and very well kept. Rooms are quite big. If you have car let the hotel know in advance so they can reserve you a place in garage near by. City transport is not far from hotel and you can reach city center within 20 mins. Breakfast is nothing special but one can find something to eat.

  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Erohrv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebro_H, receptionist at Hotel Rebro, responded to this reviewResponded 14 October 2017

Dear guest,
thank you for taking your time and writing feedback about your recent stay at our hotel. We are so glad to read that you find our staff friendly and that you feel welcomed at our hotel.
All the best for you and we are hoping that we would have opportunity to welcome you again.
Best regards from Hotel Rebro Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2017 via mobile

Far from city center and near hospital can be found this hotel. It aint luxurous, but personnel are helpful and kind. Rooms don't have shampoo, but shower gel can be found. Safety box is in the room, but sadly no minibar. For holiday trip I would choose some hotel closer to city center, but for business the location was this time most important.

Stayed: October 2017, travelled on business
Thank Pekka M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebro_H, receptionist at Hotel Rebro, responded to this reviewResponded 9 October 2017

Dear Mr.Pekka,
thank you for taking your time and writing a review regarding your recent stay at our hotel. We are so glad to read that you find our staff friendly.
Regarding our location Hotel Rebro is located near the city center and location of Hotel is surrounded with hospital from one side and park Maksimir which was elected to be one of the most beautiful parks in Europe.
We look forward to the opportunity to welcome you again.
Best regards from the Hotel Rebro Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017 via mobile

The staff were pleasant and we arrived early but we're allowed to check in early as room was ready, after an early start and long morning this was appreciated. Breakfast buffet is varied and good selection. The room was clean and large. The wifi in the hotel is not good. The hotel is also about 3km from city centre - about 45min walk or tram nearby goes there for 4kn per person. It's about €20 in taxi from airport, not easy to reach via public transport.

Watch out for special offers the hotel has, for example if you've booked two nights here, you get a free Zagreb craft beer tasting night with meal included.

A supermarket is under the hotel as is a bakery. A few restaurants just down the hill about 5 minutes away. Right near the football stadium and a large park. I like this hotel and would recommend it!

Stayed: September 2017, travelled as a couple
Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebro_H, receptionist at Hotel Rebro, responded to this reviewResponded 3 October 2017

Dear Steve,
thank you for taking your time and writing a review regarding your recent stay at our hotel. We are so glad to read that we fulfill your expectations, as our main goal is to always have satisfied guest. Thank you for complimenting our staff, rooms and breakfast, and we are sorry about your problem with internet in our hotel. Please,next time, let our reception know and our colleagues will be glad to help you.
We are hoping to see you back soon with good new experiences.
Best regards from the Hotel Rebro Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017

Good value for the cheap price, well located, we had a third bed for the baby. Free parking, but make sure you go in the hotel parking and not the public parking right next to the hotel. Breakfast is OK. You have a pizza restaurant at 500 m down the hill where you can get real amazing italian pizza. No fridge in the room but one is available at the front desk. The only bad, bed and pillows are a but hard...

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Magnoliass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebro_H, receptionist at Hotel Rebro, responded to this reviewResponded 16 September 2017

Dear Magnoliass,
Thank you for choosing our hotel and for taking the time to write a review!
We are so glad to hear that you enjoyed your stay at our Hotel and wee look forward to welcoming you back to our hotel in the future.

Best regards,

Hotel Rebro Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews