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34 - 39 of 217 reviews
Reviewed 15 July 2018 via mobile

We stayed here for 3 nights whilst on our family reunion. The rooms are clean and nice and cool. Beds are comfortable.

Food was not great, but that wasn't a problem as town wasnt far away. Drinks were expensive so I definitely recommend you buy drinks in town and put them in your fridge.

There is no laundry facilities to wash clothes. The pool is only open from 8am-6pm which was disappointing for our kids as after a day being out at the family reunion our kids would have loved to swim. We were lucky one night as the lady put the slide on for the kids so they could have a couple of goes. Just be careful on the side as at the end it is quite a sharp corner and if your going down fast you cab end up with a bruised or sore arm.

Housekeeping staff were lovely, occassionally forgetting to restock towels, toilet paper, tissues etc but were always happy to grab us some. They also gave us plates and bowls when asked so our kids could eat their cereal.

Our only #1 complaint was the reception staff on check in and just the reception girls in general were quite rude and abrupt. They werent very friendly or helpful.

Last thing they dont have pool towels so make sure you take your own, as they tell you to just use your bath towels.

Date of stay: July 2018
Trip type: Travelled with family
Thank Relz12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelera, Manager at Suva Motor Inn, responded to this reviewResponded 18 July 2018

Dear Relz12

Thank you very much for taking your time to write this review. Our sincere apologies for the defects in our services which you have mentioned on food from the restaurant and the expensive drinks from the bar. We do outsource our laundry services for the guests to Suva Electric laundry and you always get it the same day in the afternoon .It is also great to see that you liked our housekeeping staff, but I apologize on their behalf for occasionally forgetting to restock towels, toilet paper etc. in the room and this case was addressed to them during our morning briefing. All reviews are taken positively and in turn we improve on our services and facilities of the hotel. My sincere apologies on the services you got from the front desk upon check in and in general all reception girls they were quite rude and abrupt. It is good that you highlight the reception that you get from the front office girls, as we would not know unless it is highlighted. Appreciate your comments and we will definitely look into and try and solve the problem about our front office girls. All your comments will be shared with the team here and please feel free to visit us again and you will be well looked after.

Thanks & Regards

Kelera Ratumaiyale
RESIDENT MANAGER

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Reviewed 11 July 2018

Visiting Suva for work, I found the Suva Motor Inn very convenient.
The rooms were clean and comfotrable. The motel was quiet and the staff very helpfull. Meals in the restraunt food were tasty, although the menue was limited. I was suprised that more guests did not use the restaurant. I will be happy to stay here again on future visits.

Date of stay: June 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank BruceBuderim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelera, Manager at Suva Motor Inn, responded to this reviewResponded 18 July 2018

Dear BruceBuderim

Thank you for your kind recommendation. We are pleased you found the property clean and comfortable as well as receiving our renowned service from our friendly team. Also thank you for highlighting our restaurant menu but we will get there in trying to put in attractive menus. Once again, thank you and we look forward to welcoming you back to our property.

Many Thanks

Kelera Ratumaiyale
RESIDENT MANAGER

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Reviewed 27 June 2018 via mobile

Our first time at this motel and we were generally very happy.
Restaurant prices too high and lack of variety in evening specials menu. Very few seemed to be eating there.Pool is a highlight and makes it a good family stay. Closeness to town, museum and good walking path are appealing points.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank Andrew T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelera, Manager at Suva Motor Inn, responded to this reviewResponded 12 July 2018

Bula Andrew

Thank you Andrew for your review. Yes a lot of work has been carried out and definitely work is still in progress. Thank you for highlighting the restaurant price and we will look into it. It's much appreciated that you have recommended our pool as a high light which makes a good family stay. Suva Motor Inn has the best location and a walking distance to the town & the Museam.

Kind Regards

Kelera Ratumaiyale
RESIDENT MANAGER

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Reviewed 21 June 2018

The hotel is clean but it is need a new renovation mainly on the building. They have the restaurant that serve the breakfast (not include in room charge), lunch and also Dinner. It is close to the Albert Park, which you can have an exercise. It also in walking distance to the center of city (15 mins).

Room tip: From Suva airport with taxi cost for FJD 30
Date of stay: June 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank atmajas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelera, Manager at Suva Motor Inn, responded to this reviewResponded 14 July 2018

Dear Atmaja S

Thank you for your feedback about the hotel during your stay. I am glad to hear from you that our room is clean and that our hotel is close to Albert Park-convenient for your exercise and also a walking distance to the city, We will be going through major renovations work on our building and once complete, it will certainly be different. Once again thank you for your time and feedback.

Kind Regards

Kelera Ratumaiyale
RESIDENT MANAGER

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Reviewed 16 June 2018

Very friendly staff that went out of their way to be helpful nothing was a problem they were quick to react to any requests. Rooms were very clean and just newly renovated. The restaurant was okay for basic food

Date of stay: June 2018
Thank johndX4499YK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelera, Manager at Suva Motor Inn, responded to this reviewResponded 29 June 2018

Bula vinaka John

Thank you for your feedback. We are delighted you enjoyed your stay with us. It is quite rewarding for us when our guests are happy and that the rooms are clean, and we know that our staff are doing the job properly. We do hope we have the opportunity to welcome you back to our hotel in the future.
Have a good afternoon.

Many Thanks

Kelera Ratumaiyale
RESIDENT MANAGER

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