We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“NOT HAPPY!!!!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Namuka Bay Lagoon Resort
Ranked #10 of 10 Hotels in Sigatoka
Certificate of Excellence
Reviewed 4 January 2012

After reading the reviews on this site I didn't not hesitate to make a booking. This was much to my disappointment. Where to I start

CONS:
1. No one knows about this resort which makes it hard to get a taxi from the airport
2.The owner is a rip off
2.1 Charges you F$10 to get to the main road - one way (oh and this is per person not per ride like every other transport ie taxi.) He doesn't mention this when you get in the vehicle (making it seem that it is part of the service provided by the hotel. Only when you go to check out and clear the bill does he hit you with the costs for transfers to the main road or shops)
2.2 Tried to charge me the full rate for the room F$180 regardless of the fact that I got a very cheap rate online (cheaper than the backpacker rate on the resort website)
2.3 Regardless of the fact that my booking was for a Family villa with a double and single bed, the owner told insisted twice that I should have been in the cheaper backpacker accommodation and that he was doing me a favor letting me have the villa??? He also advised me that if it got busy, I would have to move to the backpacker accommodation.
2.4 After 2 frustrating days, I was not happy with the accommodation and I opted to check out after 3 days. The owner wanted to charge me for the full entire period I was supposed to be there, claiming we had a contract. (this was despite not having my booking upon arrival and my booking rate stating I had a minimum 2 night for this resort)
2.5 The owner tried to charge me for breakfast and dinner, despite my booking stating that the rate included these meals.
3 There are no activities at the resort
4 The resort does not organise any tours for its visitors. Every other hotel has a tour desk where you choose what you would like to get involved in and they call the companies for you and organise pick up. Despite multiple attempts to get assistance for activities I was booked for. The owner didn't seem concerned about any of my plans. This leads me to the next problem
5 There is minimal reception at the resort which makes contacting any tours you might have booked almost impossible.
6 The Owner is not very friendly and welcoming, I was very uncomfortable and walking on egg shells whenever he was there. ZERO customer service.
7 The walls are very thin in this place. I was awakened by the loud moaning noises of the couple having sex in the villa next to mine
8 No defined times for electricity. The generator is turned on when it gets dark and is switched off at 11pm. Therefore-
9 No air conditioning during the day, not even a fan.
10 This is not the resort to stay in if you plan on swimming or surfing. There is coral for meters and meters and you can walk out to the end of the reef as the water only gets to about waist deep all the way.

That said there was a few positive things about the place
PROS"
1 Awesome views of the beach from the balcony, if you are in the villas
2 Quiet and very peaceful
3 The train tracks run right through the resort and in as much as I didn't see it, i was told it comes through 3 times a week and goes from the Shangri-La's Fijian to some other hotel to the north. You can hop on and go to other resorts to do other activities.
4 With the exception of one, all the staff were very friendly and tried to help as much as they could with the limitations they had to work with. They kept me entertained and if it wasn't for them and the owners wife, I would have probably left after 1 day.
5 The owners wife was very nice and went looking for a coconut so that the chef could cook us a traditional Fiji meal
6 The fact that there are not a lot of people staying here they personalise the meals to suit the occupants. If you want to have fish and chips, you get that, If you want a curry, you get that. Pretty cool and flexible.

All in all this is a place you only go to to get away from people, technology and the activities. If you are looking for a very quiet place to entertain yourself and just relax.

Room Tip: if you want to stay here, my recommendation is to keep it to a minimum as you can get bored very eas...
See more room tips
  • Stayed: December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
14  Thank M C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
namukabay, Guest Relations Manager at Namuka Bay Lagoon Resort, responded to this reviewResponded 18 July 2012

Bula Vinaka,

Thanks for your time and your review. We were very dissapointed to hear that you didn't enjoy your stay with us and apologise for any inconvenience caused.

however the issues which you have brought up are somewhat false regarding:

1. Getting a much cheaper rate online, "cheaper than the backpacker accommodation in our website"
2. The resort having no activities at all.
3. That we do not organise any day tours, day trips etc etc.

Facts:

if you got a "much" cheaper rate online, cheaper than the backpacker rate "including" your breakfast and dinner please do let other guest know of the website you booked from so they can saave heeapps aswell and provide your booking confirmation and voucher for verification.
all online booking sites inform the traveller to provide their vouchers upon arrival in your case you did not provide the voucher. it is impossible and untrue that you booked for a beachfront family villa including your breakfast and dinner much much cheaper than the backpacker rate on our site.

For your information Namuka Bay Resorts affiliate namely Tourist Information Centre is the longest travel agent in nadi and most probably in the whole of Fiji which sells all the tours, accommodation, rental cars anything which the guest require we can arrange and book at discounted price.

So for arranging tours and activities for you wouldnt be a issue for us.

the resort provides great snorkelling in the lagoon, kayaking, lime-stone cave visits (protected by fiji museum), hand-line fishing, horse riding on the beach, archeological site visit, bonfire on the beach etc etc. its a shame you could not experience the "Real Fiji Living" while you were in fiji and opted to go 5 star which is being offered EVERY WHERE IN THE WORLD.

Quick Facts About the resort:

Wifi internet Available
electricity 6pm-6am and upon request
between the Shangri-Las fijian resort and Intercontinental Golf and spa
25minutes drive to sigatoka town
approximately 1 hour away from the nadi international airport
arrange tours, day trips, accommodation, rental cars etc etc

Vinaka Vakalevu
Rezwan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (126)
Traveller rating
Traveller type
Time of year
Language

108 - 112 of 126 reviews

Reviewed 9 December 2011

We LOVED this place. The first thing you need to know is that there is just about NOTHING to do except relax at the beach. Having said this my girlfriend and I both went here very worried because we are two people who do not relax very well.However after a few hours at Namuka it was soon impossible to not be relaxed. The views are INCREDIBLE, especially from the bures. The food is good, and very cheap. Everything is organic and the fruit they give you is amazing. Ole the hotel manager is great, she gives you everything you need while also giving you a ton of privacy. We stayed for 5 nights, and did not get bored. The hotel is very secluded, and if you are looking to do a lot of activities do not stay here. Overall this was one of the best travel experiences we have ever had. Also the power is only on for four hours, however there is a constant wind which keeps it cool.

Room Tip: Stay at the Bures, they are more expensive but worth it.
See more room tips
  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2011

Was here in June and re-visited as I loved it so much. Brisbane is not too far from Nadi so its an easy trip.
I wont repeat all the things about the beauty of the place but a few tips that I may give........
Be aware the generator is on for about 3 hrs at night, so: bring torches and batteries - there is NO power so its totally pitch black. Love for the stars but not for trips to the loo in the middle of the night. Also if you are an insomniacal reader, like me, you will need good light to read. Mosquito coils, too just in case, not really the plugs ins altho they are good for when the power is on, but the ones you light.
Snacks and plenty of reading and entertainment things. Once you are at the resort you are really there and thats it. Altho Mr Ali does travel into town and you can ask him if you can accompany him. He was most obliging when I was there.
The staff are beautiful but not well off. If you love to give out small pressies, this will warm your heart. I decided on little luxuries, like lipsticks for the ladies. Also second hand clothes. Most of the staff are size 10-14 and the men small - medium.
If you are heading to the airport the next day upon leaving Namuka Bay, bear in mind that you wont be able to blow dry hair or shave (using electric implements).
Also, altho the menu has set items, you can ask for what you would like and if its possible, it will be done. There was not salad on the menu but I had lovely salads, with corriander mixed in, plus eggs, cheese, grated raw carrot etc. You need to stipulate clearly what you would like. The chef assumed I meant blanched and boiled carrot, so you just need to get the understandings in sinc and all will be well. The chef Krish is very obliging.
I think there are about 5 ladies and about 8 men. Approx. And 96 goats at the last count!
Oh and if you are in Nadi around the time Mr Ali finishes work he may be able to give you a lift to Namuka Bay and if you are ready to leave in the morning when he does for work, then he may be able to give you a lift into Nadi then. Just check with the office email.
I shall return again, next year.

Room Tip: The villas are by far superb. Cheaper if you are sharing of course. There is one double bed and on...
See more room tips
  • Stayed: October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank JubblyOnBribie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2011

I just came back from Fiji , we stayed 3 nights in the Namuka bay resort , it is a really fantastic places , quiet and peace . You can do anything there , reading a book , listening music , Snorkeling to see the coral and fishes , even horse riding besides the beach . A very stong recommendation for the first stop to Fiji .

Room Tip: Of course Villa , there are only 4 vila , one for owner , other three for rental .
See more room tips
  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Eric X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2011

This place is incredible. For those who like peace and quiet, this is the place to go. The fact that it's isolated (the access is pretty rough with a normal car), gives all the charm to this beautiful place. My boyfriend and I were the only guests in the resort for the first 2 days. We were greeted with warmth by the our local hosts who really made sure we were happy all the time. The villa where we stayed was located beautiful, and we had an amazing view on the lagoon from the balcony. Ole was cooking us breakfast every day, delicious lunch, and incredible dinner meals with most ingredients coming from their own garden.
The papaya and pineapple were extremely tasty!
In 2 days, I did so much: snorkelling, kayaking (available for free from the beach), horseriding (they have horses on the property!), playing with the goats (plenty on the property), kitesurfing, and just RELAXING on the hammock!
Just loved that place!!

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank FroggySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Sigatoka
43.9 km away
Mango Bay Resort Fiji
Mango Bay Resort Fiji
#9 of 10 in Sigatoka
505 reviews
26.2 km away
Tambua Sands
Tambua Sands
#3 of 10 in Sigatoka
403 reviews
17.7 km away
Bedarra Beach Inn
Bedarra Beach Inn
#1 of 10 in Sigatoka
1,094 reviews
Show Prices
Show Prices
Show Prices
27.0 km away
Fiji Marriott Resort Momi Bay
38.1 km away
The Warwick Fiji
The Warwick Fiji
#1 of 4 in Korolevu
2,701 reviews
3.6 km away
Shangri-La's Fijian Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Namuka Bay Lagoon Resort? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Namuka Bay Lagoon Resort

Address: Nadiri Junction before Cuvu | Cuvu, Sigatoka, Viti Levu P.O BOX 251, Fiji
Region: Fiji > Viti Levu > Coral Coast > Sigatoka
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Airport Transportation
Hotel Style:
#6 Family Hotel in Sigatoka
#9 On the Beach Hotel in Sigatoka
Price Range: ₹ 3,948 - ₹ 5,630 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Namuka Bay Lagoon Resort 2.5*
Number of rooms: 14
Official Description (provided by the hotel):
Namuka bay lagoon is more of a hideaway than a frilly resort it offers wellness in its serene and unpulluted surroundings, adventure in its limestone caves and historic archelogical sites and activities ranging from mountain biking,kayaking, horseriding, massage,meditation,snorkelling,hiking to nearby Fijian village or to nearby 5 star rssorts.The Namuka Bay lagoon is very safe for kids and it is the last part of the mainland which still has live coral.Namuka bay promises a healthy you, through our resorts gardens and corn fed pultry and meadow fresh milk and eggs. If you want to feel alive again try us..you wont be disapointed Namuka is Fiji's newly discovered paradise its not only for a new breed of eco-travellers but its for those who want to rejuvenate themselves and return to mother nature itself A unique blend of nature and adventure awaits you ...hidden amongst rolling hills of a tropical rainforest. Namuka Bay promises more than just a holiday. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA and HostelWorld so you can book your Namuka Bay Lagoon Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Namuka Bay Lagoon Hotel Sigatoka
Namuka Bay Lagoon Resort Fiji/Coral Coast

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing