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Krzysztof

Hidden gem

5.0 of 5 bubblesReviewed 26 Mar 2023
I regularly visit Montevideo for academic business and Mercure Punta Carretas turned out to be the best accommodation I ever had in the Uruguayan capital. The location almost directly on the shore of the Rio de la Plata is very pleasant, there is a sea food restaurant open until late. The rooms of the Mercure are OK (nothing fancy but there is everything one needs), yet the quality of the stay is nonetheless outstanding. The breakfast buffet is delicious (homemade granola among other), there is a co-working space and a gym on the top floor. The gym is tiny, there is a complete set of dumbbells, a stationary bike and a yoga mat, all of quality but that's it. However, this is enough to throw in a good session while the view on the Plata is breathtaking. Last but not least, cheers to the friendly, helpful and absolutely trustworthy staff! Highly recommended.
Date of stay: February 2023
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas, responded to this review
Responded 18 Apr 2023
Dear Mr. Worytkiewicz,
We appreciate your comments regarding your stay at the MERCURE MONTEVIDEO PUNTA CARRETAS.
It's always a pleasure to receive compliments. We will extend your nice comments to our team.
We are sure that these comments will encourage our entire team as they continually strive to improve the quality of our services.
Thank you once again for sharing your experience with us and hoping your next visit will be as pleasant as the previous one.
Greetings from Uruguay, Ilana Gateño - General Manager.


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews punta carretas small hotel located shopping mall great location de la plata la rambla accommodation english gym
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Reviewed 16 February 2023

Small hotel located across from La Rambla with a great view of Rio de la Plata. It's within walking distance of a shopping mall and restaurants. Staff were pleasant & helpful. Not many spoke English so it's good to know some Spanish. I elected to pay extra for breakfast when I made the reservation. Breakfast is served in the lounge on the ground level; the choices were delightful. I thought breakfast and the room were a great value for the price. I would highly recommend it.

Room tip: I had a backside room, no balcony, no view of La Rambla. If that's important to you, plan to pay extra for it.
Date of stay: February 2023
    • Sleep Quality
    • Rooms
    • Service
Thank MJScbus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas, responded to this reviewResponded 20 February 2023

Dear Mr. MJScbus, thanks a lot for your comments.
We are glad you enjoy your stay with us.
We will extend your compliments to the Hotel Staff; they will be glad to hear from you.
At Mercure Montevideo, we work to achieve excellent service and a great guest experience.
We appreciate your suggestion about the water, please be advised the Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complimentary home-made croissants, water, and fresh coffee.
The neighborhood offers different cultural and gourmet attractions to enjoy, let us know your preference to make an excellent recommendation.
Hope to see you soon at Mercure Punta Carretas.
Best regards, Ilana Gateno General Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2022

First, the hotel has excellent facilities and the breakfast service is fantastic.
But the most important thing is that the staff is very cordial, attentive and with the best disposition, they helped me understand Montevideo and have a complete experience, both as a tourist on a business trip and from a local perspective. Excellent everything, highly recommended

Date of stay: September 2022
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank fsiv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas, responded to this reviewResponded 10 October 2022

Dear Mr. Fsiv, thanks a lot for your comments.

We are glad you enjoy your stay with us.
We will extend your compliments to the Hotel Staff; they will glad to hear from you.

At Mercure Montevideo we work to achieve an excellent service and a great guest experience.

The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation.

Hope to see you soon at Mercure Punta Carretas.
Best regards, Ilana Gateno General Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2022

What a pleasure to wake up with such a view ! The team is excellent, they take great care of you when you need it and they give you privacy when it’s necessary ! Such a good location ! Very nice breakfast. Gym with a stunning view. Thank you Shirly, Alejandro as well as Fabricio from the breakfast, and all the others team members I forgot ! Bikes for rent are available on site! I’ll be back

Date of stay: February 2022
Trip type: Travelled solo
Thank Vincent75008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas, responded to this reviewResponded 22 February 2022

Dear Mr. Vincent, thanks a lot for your comments.
We are glad you enjoy your stay with us.
We will extend your compliments to the Hotel Staff; they will glad to hear from you.
At Mercure Montevideo we work to achieve an excellent service and a great guest experience.
We appreciate your suggestion about the water, please be advice the Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complementary home-made croissants, water and fresh coffee.
The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation.
Hope to see you soon at Mercure Punta Carretas.
Best regards, Ilana Gateno General Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2020 via mobile

Right on the beach front in the heart of Punta Carretas you will find this small boutique style hotel. There are 13 floors but only 4 rooms on most floors. We were lucky to have a suite on the 12th floor which had a huge balcony with two sun loungers. Breakfast was a buffet on the ground floor with plenty variety of hot and cold items. The reception team are extremely Friendly and helped us wish our questions and transfer from the airport. There are plenty restaurants a block behind the hotel as well as a big shopping mall. Perfect for a short break. It took us just over an hour to walk into the old town but of course you cAn get an Uber too.

Date of stay: January 2020
Trip type: Travelled as a couple
1  Thank WorldofDave2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abouthotel, Gerente at Mercure Montevideo Punta Carretas, responded to this reviewResponded 24 January 2020

Dear GUEST, thanks a lot for your comments.

We are glad you enjoy your stay with us.
We will extend your compliments to the Hotel Staff; they will glad to hear from you.
At Mercure Montevideo we work to achieve an excellent service and a great guest experience.
The Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complementary home-made croissants, water and fresh coffee 24/7.

The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation.

Hope to see you soon at Mercure Punta Carretas.

Best regards, Ilana Gateno General Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2020 via mobile

Stayed here in December and had a great stay. The staff were extremely helpful and welcoming, the room was good the only downside, was that there was no free water in the room. Good location and close to restaurants and the mall. I would definitely recommend.

Date of stay: December 2019
Trip type: Travelled on business
Thank imw87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abouthotel, Gerente at Mercure Montevideo Punta Carretas, responded to this reviewResponded 6 January 2020

Dear GUEST, thanks a lot for your comments.
We are glad you enjoy your stay with us.
We will extend your compliments to the Hotel Staff; they will glad to hear from you.

At Mercure Montevideo we work to achieve an excellent service and a great guest experience.
We appreciate your suggestion about the water, please be advice the Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complementary home-made croissants, water and fresh coffee.

The neighborhood offers different cultural and gourmet attraction to enjoy, let us know your preference to make great recommendation.

Hope to see you soon at Mercure Punta Carretas.
Best regards, Ilana Gateno General Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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