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tripchick2010
Calgary, Canada

Lovely hotel in a great location

5.0 of 5 bubblesReviewed 30 Mar 2024
The Cala di Volpe is a lovely hotel in a great location. Our room was spacious and comfortable, with a beautiful view of the water. Staff were great and the breakfast was good, with lots of options. It's in a very peaceful location, right across the street from the water. You can walk by the waterfront for miles, all the way into downtown if you chose.
Date of stay: March 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matteo Moreira, Director General at Cala Di Volpe Boutique Hotel, responded to this review
Responded 18 Apr 2024
Estimada pasajera.

Es muy gratificante para nosotros recibir este estilo de comentarios, dado que nuestro servicio se basa en la pasión, el compromiso y mucho profesionalismo para asegurarnos que su estadía sea de calidad. Realmente, en nombre de todo el staff del Hotel quedamos encantados de recibirlos, esperamos volver a reencontrarnos pronto. Sus comentarios serán elevados a todas las áreas.

Le deseamos muy buenos días.

Saluda atentamente,


Matteo Moreira
Gerente de recepción
Cala di Volpe Boutique Hotel


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1 - 6 of 1,829 reviews
Reviewed 31 January 2024

Our first time to Montevideo, and found this hotel online. A total gem! From the email help from the concierge before we arrived to the entirety of the staff during our stay, they could not have been more welcoming. The hotel is what I’d call old-world elegant. Our room was very spacious with an amazing view over the Rambla to the Rio de la Plata. The breakfast was European continental and super delicious. Definitely would be our go-to hotel in Montevideo on future visits!

Date of stay: January 2024
Trip type: Travelled as a couple
Thank kingrd1966
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matteo Moreira, Director General at Cala Di Volpe Boutique Hotel, responded to this reviewResponded 6 February 2024
Google Translation

Estimado/a pasajero/a

Agradezco por habernos otorgado parte de su tiempo en su estadía. Su opinión es muy importante y nos permite mejorar e incorporar servicios para hacer su estancia cada vez más agradable.

Nuestro máximo anhelo es brindarle un servicio de gran nivel y para ello la opinión de nuestros huéspedes, nos permite evaluar nuestro desempeño durante el tiempo y determinar si estamos en el camino correcto.
Le agradezco por sus comentarios, los cuales son inmensamente valiosos y nos permiten comprometernos a mejorar aún más.

Esperamos poder recibirlo/a nuevamente con toda la calidez y cordialidad que nos caracteriza.



Saluda atentamente,



Matteo Moreira
Gerente de recepción
Cala di Volpe Boutique Hotel


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2023

Hotel is across the street from the beach. Even our standard room had a view of hte beach. Water pressure in shower is good. Room is clean and is kept that way. You can arrange a massage in your room before your stay. Restaurant in hotel doesn't open for dinner until 20:00 but it has good local food including chivitos at reasonable prices. There's a mall (Puntas Carretas) a few blocks away. Plenty of food and ice cream options there and also an ATM. The pickup that we had scheduled to go to the airport on the last day didn't show so the front desk called us a taxi and went out with us to the car to make sure the driver knew that we were going to the international terminal and also that we needed a receipt

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank BeenTo7Continents
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matteo Moreira, Director General at Cala Di Volpe Boutique Hotel, responded to this reviewResponded 19 January 2024
Google Translation


Estimado/a pasajero/a

Agradezco por habernos otorgado parte de su tiempo en su estadía. Su opinión es muy importante y nos permite mejorar e incorporar servicios para hacer su estancia cada vez más agradable.

Nuestro máximo anhelo es brindarle un servicio de gran nivel y para ello la opinión de nuestros huéspedes, nos permite evaluar nuestro desempeño durante el tiempo y determinar si estamos en el camino correcto.
Le agradezco por sus comentarios, los cuales son inmensamente valiosos y nos permiten comprometernos a mejorar aún más.

Esperamos poder recibirlo/a nuevamente con toda la calidez y cordialidad que nos caracteriza.



Saluda atentamente,



Matteo Moreira
Gerente de recepción
Cala di Volpe Boutique Hotel


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2023

Everything is excellent !!!!! Restaurant and Hotel, PERFECT !!!! Juan Andres Cendan, General Manager is an excellent professional and business man. All restaurant employees have a perfect predisposition

Date of stay: August 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Diego S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matteo Moreira, Director General at Cala Di Volpe Boutique Hotel, responded to this reviewResponded 19 January 2024
Google Translation


Estimado/a pasajero/a

Agradezco por habernos otorgado parte de su tiempo en su estadía. Su opinión es muy importante y nos permite mejorar e incorporar servicios para hacer su estancia cada vez más agradable.

Nuestro máximo anhelo es brindarle un servicio de gran nivel y para ello la opinión de nuestros huéspedes, nos permite evaluar nuestro desempeño durante el tiempo y determinar si estamos en el camino correcto.
Le agradezco por sus comentarios, los cuales son inmensamente valiosos y nos permiten comprometernos a mejorar aún más.

Esperamos poder recibirlo/a nuevamente con toda la calidez y cordialidad que nos caracteriza.



Saluda atentamente,



Matteo Moreira
Gerente de recepción
Cala di Volpe Boutique Hotel


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2023

This place was perfect in every way. The check-in, the room, the service, and the dining room staff were all wonderful. Our room was clean, the water was hot, and the bed was comfortable. This hotel is ideally located as well. The mall and grocery are within walking distance, and some excellent restaurants are also within walking distance.

Room tip: Rooms 1101, 1102, & 1103 have a large shared balcony.
Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank skipsherv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matteo Moreira, Director General at Cala Di Volpe Boutique Hotel, responded to this reviewResponded 19 January 2024
Google Translation


Estimado/a pasajero/a

Agradezco por habernos otorgado parte de su tiempo en su estadía. Su opinión es muy importante y nos permite mejorar e incorporar servicios para hacer su estancia cada vez más agradable.

Nuestro máximo anhelo es brindarle un servicio de gran nivel y para ello la opinión de nuestros huéspedes, nos permite evaluar nuestro desempeño durante el tiempo y determinar si estamos en el camino correcto.
Le agradezco por sus comentarios, los cuales son inmensamente valiosos y nos permiten comprometernos a mejorar aún más.

Esperamos poder recibirlo/a nuevamente con toda la calidez y cordialidad que nos caracteriza.



Saluda atentamente,



Matteo Moreira
Gerente de recepción
Cala di Volpe Boutique Hotel


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2023

Awful service - this hotel is not worthy of even 1 star. Their staff are not trained properly and ruined our stay in Montevideo, don’t waste your money here there are plenty of better and cheaper hotels available.

1) The hotel lost our booking and blamed it on us, making us wait 30 mins at reception at 10pm at night for our room
2) The window in our room was broken, we informed them in the morning and when we came back to the hotel that evening we were informed we couldn’t open the window and it was slightly fixed but they would fix it tomorrow (no offer of compensation or apology)
3. The reception staff repeatedly ignored our phone calls when we were trying to clarify the room bill (I called at 15 min intervals for 1 hour so it was obvious they weren’t picking up our room) - never in all the hotels I have stayed at around the world have reception staff repeatedly ignored a room call, it is the worst service possible
4. They tried to charge us more than was originally agreed for our room at checkout and nearly made us miss our flight

I have stayed in hotels all across South America and this was the worst service I have ever received - do yourself a favour and save the headache of the poorly trained staff and book another hotel.

Room tip: The pool times are incorrect, they say it closes at 21:45 at reception but it actually closes at 21:00.
Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Neha P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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