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All reviews hotel is located great location minute walk kitchenette miraflores peru neighborhood
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2 - 7 of 145 reviews
Reviewed 3 October 2018

Loud music from surrounding bars made it impossible to sleep, even with ear plugs. Hotel needs to invest in triple glazing!The service staff were excellent and the breakfast omelettes and coffee were good.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, General Manager at Estelar Apartamentos Bellavista, responded to this reviewResponded 5 October 2018

Dear Paul,

We truly apologize for all the inconveniences during your stay.
All the involved areas have taken good note of your comments to solve the mentioned issues.
We are always working so hard to improve every details and provide the best service. Your comments are highly appreciated and helped us so much.

Best Regards.
Maria Patricia Andrade Sterling.
Country Manager-Hoteles Estelar Del Perú.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018

Recently I stayed with Estelar and found the staff to be extremely helpful. Absolutely anything I asked for was provided. The room was comfortable and clean and for the price, it was wonderful. My only complaint is the noise. They were under construction (unavoidable) from 8AM to 4PM daily which made it hard to work but they are likely finished by now. The area is very popular and therefore noisy. I used the air conditioner as a noise machine in order to be able to sleep.

Room tip: none! The room was fine.
Date of stay: September 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Sunny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, General Manager at Estelar Apartamentos Bellavista, responded to this reviewResponded 3 October 2018

Dear Guest.

We truly apologize for all the inconveniences during your stay.
All the involved areas have taken good note of your comments to solve the mentioned issues.
We are always working so hard to improve every details and provide the best service. Your comments are highly appreciated and helped us so much.

Best Regards.
Maria Patricia Andrade Sterling.
Country Manager-Hoteles Estelar Del Perú.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018 via mobile

We stayed at the hotel on Wednesday and Thursday. There was very loud noise and music from the nightclub/bar on the other side of the road until 4am both nights. It’s impossible to sleep while we were on a quite high floor.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Lu Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, General Manager at Estelar Apartamentos Bellavista, responded to this reviewResponded 31 August 2018

Dear Lu,

We truly apologize for all the inconveniences during your stay.
All the involved areas have taken good note of your comments to solve the mentioned issues.
We are always working so hard to improve every details and provide the best service. Your comments are highly appreciated and helped us so much.

Best Regards.
Maria Patricia Andrade Sterling.
Country Manager-Hoteles Estelar Del Perú.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018 via mobile

We stayed at this hotel for 2 nights. The customer service is the worst. After checking out we realized that we have forgotten an Apple Watch charger in the room we stayed in. We knew exactly where the charger was ( night stand). Easy to find if you get in the room. We called them after to let them know that we would like to have it back and that the cleaning lady must have found it.They just simply didn’t bother to return it. Yes, they kept it. Not a nice way to welcome returning customers aboard.

Date of stay: June 2018
Trip type: Travelled with family
Thank akarczmarski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, General Manager at Estelar Apartamentos Bellavista, responded to this reviewResponded 13 August 2018


Dear Guest.

We truly apologize for all the inconveniences during your stay.
All the involved areas have taken good note of your comments to solve the mentioned issues.
We are always working so hard to improve every details and provide the best service. Your comments are highly appreciated and helped us so much.

Best Regards.
Maria Patricia Andrade Sterling.
Country Manager-Hoteles Estelar Del Perú.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2018

Very nice experience. Clean, spacious and comfortable. Staff was extremely helpful, friendly and efficient. Restaurant food was very well prepared. Great included breakfast. Definitely will recommend this location.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mber762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria A, General Manager at Estelar Apartamentos Bellavista, responded to this reviewResponded 30 July 2018

Dear Guest.

We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay.
We hope we can welcome you back any time soon.

Best Regards.
Maria Patricia Andrade Sterling.
Country Manager-Hoteles Estelar Del Perú.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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