We were placed in the most basic room initially, not even a shelf to place our personal items on. But the beds were ok and it was clean. The bathroom were clean (but run out of toilet paper before morning). Upon returning with my boyfriend, the room we had reserved weeks in advance (and had reconfirmed by email and in person 2 weeks earlier) had been given away and "maybe" we could have the room in a few days. We were placed in the basic twin bed room (at a higher price!) that was nothing like any of the photos shown. And then ignored about a room change. The second night the door lock broke (thank goodness we were not locked inside). So basically we could not secure our belongings if we left our room. Again we were promised it would be fixed................we gave up the next day and just left. We were overcharged (paid for a twin room at a higher price than a double) The hostel is in an interesting part of town, and it was very walkable. I was willing to stay there again until the last visit. The customer service is non-existant in areas that really do matter.
- Official Description (provided by the hotel):
- A renovated mansion in the historic center of Lima,walking distance from Lima's main tourist attractions and just in front of The Lima museum of art. It is a perfect blend of luxury and low price, old and new. With marble floors and french architecture, this backpacker oriented hostel provides plenty of fun with its stylish bar overlooking Old Lima and its good vibe! Hope you enjoy Lima with us. ... more less
- Reservation Options:
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