I was here with a big group for a humanitarian trip. The staff were very accommodating and very kind. Most of them knew English and so it was very easy to communicate with them. The hotel is a little ways from the city and the an hour from the airport but is still a great place to stay. The rooms are comfortable and come in a variety of sizes. Showers were very warm if you go in first. The breakfast is the same old bread, butter, and jam every morning but that's literally what it is everywhere in Peru. Fridges in some rooms. It would be a great place.