This is an overall rating of the employees. And when I think about overall rating I think about a rating of the people who work there, because after all it is the people that make the hotel a good hotel or a bad one.
To calm you down after this introduction.., the people are fantastic. They are very helpfull and honest. If there is something wrong, don't be mad! Just ask for help and they will be there for you. It is clean, nicely decorated and you have all the things you expect to be in a hotel. But the most important thing for me was they send back my forgotten SD-card.
The night before we left hotel La Casona we decided to watch the pictures of our travels. Because it was possible to put the SD-card in the television we did it like this. After a long night celebrating Christmas we floated into our beds and as a big compliment to Johnny Walker I forgot my SD-card. When we arrived in the next city I immediately called La Casona. First they tried to calm me down and said they would take a look in the room to see if it was still there. Fortunately it was. They gave me their contact details to deal with it later when I would be back in Holland.
Save and sound back in Holland I was a bit unsure about how to handle this. I really wanted this card back, because there were about 1000 pictures on that thing, you see. So I decided to pay them (a lot) more then necessary. One half in front and the other half when I recieved the card. Like a real Peruvian deal, I thought. Only none of this was necessary. The hotel didn't even respont on this deal of a lifetime. They just told me to pay them $20,- to send the package. They kept me updated very well. And when I recieved the package, it was completely protected for all kinds of weather circumstances.
I want to thank the people of Hotel La Casona for their honest service and I wish you all the succes of the world.
Joey van Leeuwen
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