We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (353)
Filter reviews
353 results
Traveller rating
275
60
12
4
2
Traveller type
Time of year
LanguageAll languages
More languages
275
60
12
4
2
Show reviews that mention
All reviews juan carlos live harp music great hotel quaint hotel the nicest hotels spa services a lovely stay machu picchu mini bar tour group within easy walking distance concierge desk loved our stay modern rooms couple of nights colonial house no elevator
Filter
Updating list...
15 - 20 of 353 reviews
Reviewed 4 weeks ago

The hotel was very clean, and the hotel staff were excellent. It has a rustic, open, hacienda feel, and all the amenities including a lovely buffet breakfast open from 5am-10am, bar/lounge, and spa services. Very conveniently located, a short walk to Plaza de Armas, the Artesania market on Calle Sol, and shops. Lots of dinner options in the plazas (La Feria was good) which I’d opt for over the hotel restaurant. Taxi to/from the airport is approx $5 USD.

Room tip: There were three of us so we chose a Triple room which has 3 full beds. Very nice.
Date of stay: November 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank L608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Front Office Manager at Casa Andina Premium Cusco, responded to this reviewResponded 4 weeks ago

Hello L608

Thanks for sharing your comments on TripAdvisor. It was a pleasure to receive you at our Casa Andina Premium Cusco hotel.
I am pleased that you had an excellent stay and that our facilities have met your expectations. In the same way, I am glad that our location has been convenient for you. As you mention, we are in the most central area of Cusco.
On the other hand, I thank you for your good comments regarding our team. It is a great satisfaction for us to have a group of people who could make you feel at home.

I sincerely hope to receive you again.

Best regards,
Jimmy Robles
Hotel manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We actually stayed here for two nights at the end of October and then one more night and that the end of our trip on November 3rd. The room is clean and adequately appointed - two free bottles of water are provided daily, along with the mini-bar. The first two nights, our room fan did not work and the shower flooded due to a clogged drain, and did not get fixed despite our many requests. We were offered a different room late on the second day, which we declined due to the late hour and just asked that we get a different room when we returned at the end of the week- and the hotel obliged. The included buffet breakfast was just okay...the best part was the eggs made to order. The location to the main Plaza is ok...it seemed to me that Casa Andina Standard was better situated to central downtown. Staff was friendly. Overall, our experience was just average.

Room tip: Make sure your room fan is working properly before unpacking!
Date of stay: October 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Erica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Front Office Manager at Casa Andina Premium Cusco, responded to this reviewResponded 4 weeks ago

Dear Erica,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,
Jimmy Robles
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The hotel was great. The accommodations were 5 stars, very clean and spacious room with very nice beds,pillows, soft towels, extremely clean. The service was very good. Great breakfast with several options local and international, you can even order the eggs any way you like. They are very attentive to all your needs.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Relax19762723838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Front Office Manager at Casa Andina Premium Cusco, responded to this reviewResponded 4 weeks ago

Dear Relax,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,
Jimmy Robles
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

This was a wonderful place to enjoy Cusco. The hotel is a beautiful Spanish style building with many open air courtyards throughout. The staff was excellent and very helpful and the breakfasts were good.

Date of stay: October 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank david c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Front Office Manager at Casa Andina Premium Cusco, responded to this reviewResponded 4 weeks ago

Dear David,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,
Jimmy Robles
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

I did have an excellent service in this hotel Room was neat and cleanStaff was awesome Food excellentHotel was more than I expected I will definitely come back to stay in this hotel on my next visit to Cusco

Date of stay: November 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank FarAway32786084191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Front Office Manager at Casa Andina Premium Cusco, responded to this reviewResponded 4 weeks ago

Dear Far Away,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,
Jimmy Robles
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews