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All reviews great location the main square machu picchu inca trail breakfast room central location stay there again restaurants and shops coca tea rooms are basic the hotel staff stored our luggage first floor staff was very friendly and helpful comfortable hotel tour company a great place to stay
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Reviewed 21 October 2018 via mobile

For a three-star hotel, the rooms were fine, service was fine, breakfast adequate. However, the layout of the hotel is such that the rooms surround an open, central atrium. This open space is full of hard surfaces and is incredibly noisy (echoey) when people are talking or moving luggage. There is no insulation from this noise in the rooms, so sleep was frequently interrupted. Take earplugs.

Location was great, adjacent the main square. But if you value your sleep, I’d recommend a different Casa Andina.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank colwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Manager at Casa Andina Standard Cusco Plaza, responded to this reviewResponded 30 October 2018

Dear Thomas R,
Thank you very much for taking the time to share with the world about your recent experience at Casa Andina Cusco Plaza.
According to your comments, we are deeply sorry about the mentioned inconveniences related to noises which made our service did not meet your expectations.
Please be sure that your feedback will be shared with the involved areas, in order to take immediate action to make sure this kind of situations will not occur again.
Once again thanks for your preference and please be sure that your comments are highly valuable for us, in order to improve our service.
We hope to receive you back again soon at our hotel where you will always be welcome.
Kind regards,
Gianfranco Bassanini
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2018

Located in one of the best areas in Cusco, Casa Andina Standard Plaza offers a wonderful stay if you plan to explore the city, just minutes away from anything you might need.
The rooms are very comfortable and the staff is helpful, always ready for your queries.
We loved the extensive breakfast choices and the location at the top floor, facing the plaza.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank AlinaIulia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Manager at Casa Andina Standard Cusco Plaza, responded to this reviewResponded 18 October 2018

Dear guest,
Thank you very much for taking the time to share your comments about your recent visit to our hotel Casa Andina Standard Cusco Plaza.
It is gratifying for us to know that our location, facilities and service provided were able to meet your expectations and that your overall experience in our hotel was satisfactory. We have a strong service culture focused on creating memorable experiences that exceed our guests' needs.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.
Best regards,

Katia Morante
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2018 via mobile

I just stayed 2 night with my wife. The location of the hotel, just in front of the plaza de armas and all restaurants shopping stores are the one of the best. I also used and print my airplane tickets at the free access PC with complimentary service.

The best if alll of my staying was very attentive and kind staff. It is much more than attentive and kind ... even the staff resolved my reservation issue. Particularly I’d like to great thanks to JONAR , he showed the sprint of Andino at Casa Andian.

I hope to see you all again

Date of stay: October 2018
Trip type: Travelled with family
Thank JinL338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Manager at Casa Andina Standard Cusco Plaza, responded to this reviewResponded 18 October 2018

Dear guest,
Thank you very much for sharing your nice review with us and many other travelers about your visit to Casa Andina Standard Cusco Plaza.
We are glad to know that you were more than satisfied during your stay with us, and we are pleased that our facilities and the service provided meet your expectations.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Sincerely,

Katia Morante
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2018

We based ourselves here for our trips to and from Cusco over a two week period. The service and consideration of the staff is outstanding. The rooms were clean, comfortable and well serviced. The breakfast had many varieties and options. The central location beats most other options in Cusco. Highly recommended.

Room tip: Get a room with a view over the street leading to the main square. There is always a passing parade of local interesting things happening.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank DamianD2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Manager at Casa Andina Standard Cusco Plaza, responded to this reviewResponded 17 October 2018

Dear guest,
Thank you very much for sharing your nice review with us and many other travelers, regarding your experience at our hotel Casa Andina Classic Cusco Plaza.
We are glad to know that you were more than satisfied during your stay with us, and we are pleased that our facilities and the service provided meet your expectations.
We are looking forward to serving you once again at any of our hotels.
Sincerely,

Katia Morante
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2018 via mobile

We have stayed at a number of Casa Andina hotels throughout Peru. Always clean, fresh and comfortable. This particular hotel in the square, close to all the sites and restaurants. Service is always polite and helpful and good breakfasts with great coffee.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank traceym595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa Andina H, Manager at Casa Andina Standard Cusco Plaza, responded to this reviewResponded 17 October 2018

Dear guest,
Thank you very much for sharing your nice review with us and many other travelers about your recently visit to Casa Andina Standard Plaza.
We are glad to know that you were more than satisfied during your stay with us, and we are pleased that our facilities and the service provided meet your expectations.
We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Sincerely,

Katia Morante
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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