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“Clean hotel with helpful staff”
5 of 5 bubbles Review of Hotel Ruinas

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Hotel Ruinas
Ranked #49 of 163 Hotels in Cusco
Certificate of Excellence
London, United Kingdom
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Clean hotel with helpful staff”
5 of 5 bubbles Reviewed 10 December 2011

We stayed here for three nights before doing the inca trail and for one night after. The staff were welcoming and helpful and we were able to leave some bags and use the hotel safe whilst on the trek. Rooms are basic but decent and clean, and breakfast is simple but tasty. Well located in cusco and felt safe walking back to hotel at any hour.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gwezzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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248 reviews from our community

Traveller rating
    115
    93
    35
    5
    0
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
hawaii
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 2 December 2011

Beware, the building next door is under construction, so if you like to wake up early to the sound of jackhammers this is the place for you. I know they can't help that a hotel is being built next door and they did refund our second night as we had to move to a place where we could get some sleep.Wish they would have said something to us first. We were taken to a room on the 3rd floor but it was 90 degrees with no ventilation, so we were moved to a room right next to the construction noise. I could tell that they weren't happy about losing business due to the noise. We were told they would pick us up complimentary from the airport, but when I said we were coming in on the train they charged us for pick up.
Perhaps another time this would have been a nice place to stay.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tinakula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Mississippi
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 26 November 2011

The staff were attentive and bilingual which was helpful. Location is convenient though construction next door was noisy and nessitated closed curtains for privacy from workmen. The room with "matrimonial" bed was a bit small for a week long stay with two people needing some inroom workspace. Breakfast buffet was nice and varied. My blackberry "disappeared" from the restaurant the last day of my stay.

Room Tip: I do believe room size varies. Ask to see your room.
See more room tips
  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeeW308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 21 November 2011

Arrived in the middle of the night after 3/4 day trek toMacchu Picchu. Staff are very welcoming and friendly, nothing too much trouble. Comfortable beds, hot water, great buffet selection at breakfast. Wifi available and local quality restaurants nearby with main square just a five minute walk

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gojojan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 October 2011

Great location and excellent service from a really friendly staff. Rooms were kept spotless (they even arranged our daughter's stuffed animals on the bed). Coca tea available all day for free. Beds were comfortable, only it was very noisy during the day from building going on next door.
Don't drink the coffee at breakfast- otherwise great food, especially the fresh fruit.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kellie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ruinas

Property: Hotel Ruinas
Address: Calle Ruinas # 472 | A dos cuadras de la Plaza de Armas, Cusco 084, Peru
Phone Number:
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
#13 Business Hotel in Cusco
#28 Family Hotel in Cusco
#35 Romantic Hotel in Cusco
Price range (per night): ₹ 6,433 - ₹ 7,912
Hotel Class:3 star — Hotel Ruinas 3*
Number of rooms: 34
Official Description (provided by the hotel):
Two blocks from the Main Plaza. 15 minutes from the airport. 10 minutes from Sacsayhuaman. Very close to Qoricancha temple, San Blas neighborhoord, Museums, Churches.WiFi. Buffet breakfast included. Restaurante. Bar. Laundry service. Babysitter. Money change. Credit card and cash payment. Airport pickup. Tourist information. Pay parking. ... more   less 
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Also Known As:
Ruinas Hotel Cusco

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