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All reviews senior suite modern extension beautiful hotel old building new wing public spaces the main square santa catalina convent colonial mansion open courtyard hotel restaurant within easy walking distance zig zag breakfast buffet bottled water colca canyon lovely courtyard
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73 - 78 of 1,469 reviews
Reviewed 20 June 2018

Stayed for one night, location is good to reach everything by foot. Breakfast is in the patio what is quite cold in the early morning but as there are seats inside its ok. As we arrived early we could not check in yet but could leave the lugagge in storage.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank katjapf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Front Office Manager at Casa Andina Premium Arequipa, responded to this reviewResponded 26 June 2018

Dear guest,

I appreciate the opportunity to know about your impressions regarding our hotel.

I regret the inconvenience presented with the cold.
Thank you very much for your feedback. We sincerely hope to have you with us again at any of our properties in the near future.

Sincerely,

Ximena Barriga

Front desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

Good value for the money, very efficient and supporting staff, receptionists and receiving people alike.
You have a guy working with receiving people, named Alexis. Is smart, precise, forward thinking, with good command of English. Is made from the material that the managers are made from. Take care of him, teach him and you'll have a good manager.

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank Tour365122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Front Office Manager at Casa Andina Premium Arequipa, responded to this reviewResponded 26 June 2018

Dear guest,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.

We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,

Ximena Barriga

Front desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018 via mobile

This hotel is a beautiful historic building, with comfortable and amazing seating areas in the old patios of the house. The service is excellent, the staff are flexible, friendly, and ready to make your stay a joyful one. We booked two rooms thinking by mistake they would be connected, but they had no connecting rooms in the hotel at all. With 2 young children, separate rooms were not a convenient option. They helped us find a solution that was comfortable for all of us and we had a great stay.

Stayed: June 2018, travelled with family
Thank C_M_Garrido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Front Office Manager at Casa Andina Premium Arequipa, responded to this reviewResponded 26 June 2018

Hi Carolina,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities, building and service provided.

We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,

Ximena Barriga

Front desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

From the time we checked in, we felt special. The property is a restored building in the heart of Arequipa, only steps from the famous Santa Catalina monastery, still housing 20 or so nuns today. The hotel has an open air courtyard to relax and their bar, restaurants are comfortably accessible. At breakfast (included), they had an artist playing the harp in a tranquil setting. Our room was large with views of the courtyard, so it was quiet from street noise--a bit of sanctuary from the hustle of the center city. You could not have a better place to explore the cathedral and main square of the city as well as great restaurants nearby and lots of shopping.

Room Tip: If you want quiet, ask for a room facing the courtyard
  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Front Office Manager at Casa Andina Premium Arequipa, responded to this reviewResponded 19 June 2018

Hi William,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel.

Your impressions are very important to us and we are truly pleased to know that you were satisfied with our location and the colonial building.

We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,

Ximena Barriga

Front desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018

Rooms are well appointed and comfortable, lobby is large and has great seating, bar has indoor or courtyard seating. Friendly and helpful staff. Breakfast offers many many choices - the food I tasted was excellent! Location is also great - close to main square and numerous shops and restaurants.

Stayed: June 2018, travelled with friends
Review collected in partnership with this hotel
Thank PBSPBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Front Office Manager at Casa Andina Premium Arequipa, responded to this reviewResponded 19 June 2018

Dear guest,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.

We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,

Ximena Barriga

Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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