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All reviews senior suite modern extension imperial suite beautiful hotel old building new wing public spaces santa catalina convent the main square colonial mansion open courtyard hotel restaurant breakfast buffet zig zag within easy walking distance colca canyon each morning
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Reviewed 17 April 2018

With 1 night in Arequipa itself we wanted to make sure that we sleep good, as we needed to get prepared for the Misti hike up. I can say, that this worked perfectly. The service was excellent and very welcoming. Same for our room, very comfortable that the tent we've had up there at the Misti. The food was very Peruvian, but they had serveral other dishes too. But we loved the Peruvian food, so absolutely a good place to stay as they take care of everything you need, I liked their show with locals and their traditional clothing during the dinner.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Service
Thank BarbaWellsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Front Office Manager at Casa Andina Premium Arequipa, responded to this reviewResponded 17 April 2018

Hello Barba:

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities, restaurant, breakfast and service provided.

We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,

Ximena Barriga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

We really enjoyed our stay here. Its a lovely old building that has been tastefully modernised without loosing many wonderful features. Room was well appointed (except no clock) bed was very comfortable as were the pillows. A good breakfast selection with the option to sit outside or in. Good central location just a few minutes walk from most of the main tourist sites.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank cherrydls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Front Office Manager at Casa Andina Premium Arequipa, responded to this reviewResponded 17 April 2018

Hello David:

We are very pleased to know you had a very good experience with us, we are glad you enjoyed the colonial building, the breakfast and the convenient location.

We really appreciate the feedback about the clock inside the room, we are going to take it in consideration.

Once more many thanks for sharing your experience with us. We hope for you to come back anytime soon.

Regards.

Ximena Barriga

Front desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

My room was clean and very good, just the first class.
Breakfast was also very good.
But bathtub drain was broken and couldn't drain.
All water tap maintenance was very bad and both hot and cold water ran slowly.
This was such a good hotel except the bathroom.

Date of stay: March 2018
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank shigeru1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Front Office Manager at Casa Andina Premium Arequipa, responded to this reviewResponded 17 April 2018

Dear Guest,

Thank you very much for the time you set aside to share your comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and breakfast.

We are really taking into account your feedback about the bathroom, as it will definitely help us to note those matters that may need more attention from our side.

We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,

Ximena Barriga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

We only spent one night at the hotel, but everything was great. The staff was very helpful and assisted us with all of our questions. They even held our luggage while we were on a 3 day tour to Colca Canyon. Everyone was very helpful, including Johnny, who assisted us with our luggage.

Date of stay: March 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tracey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Front Office Manager at Casa Andina Premium Arequipa, responded to this reviewResponded 17 April 2018

Dear Tracey,

Many thanks for sharing your experience in our hotel, we are very glad to know you had an excellent stay and you found all the help you needed with our staff.

It would be a pleasure to have you again here or any other properties.

Kind regards,

Ximena Barriga

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Reviewed 2 April 2018

We loved our stay here. The building is beautiful and the bedroom very comfortable. Staff were unfailingly smiling and helpful. Breakfast was excellent. We'll worth asking for the orange juice although the squeezing takes a while. The Pisco Sours were the best we have had.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Claire L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerSatisfa... C, Front Office Manager at Casa Andina Premium Arequipa, responded to this reviewResponded 17 April 2018

Dear Claire,

Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our building, breakfast and service provided.

We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.

Kind regards,

Ximena Barriga

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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