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4 - 9 of 28 reviews
Reviewed 14 August 2011

Nothing positive about this hotel. Really cold and apalling service. I don't undestand how they can get away with changing over 100 usd a night. There are beautiful hotels in the historic centre that cost a lot less!

  • Stayed: July 2011
    • Value
    • Location
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2  Thank lonelyiguana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2011

My husband and I were traveling with his mother and our teen aged son. We had read a lot of reviews for great hotels in Cuenca but unfortunately could not find one that could accomadate four people in one room. A friend of my husbands in Ecuador said to try this hotel so we did. They had a suite with a main room including kitchenette and separate bedroom too. We had plenty of room for the four of us (room could have slept 7). The room was fairly clean but run down and had mold on the bathroom crown molding. There is no heat in the room and my mother-in-law (from Guayaquil, EC) was very cold. Thankfully we called the front desk and they were able to provide a space heater to help her be more comfortable. The price of the room did include a really good hot breakfast each morning. The staff went out of their way to assist in any way possible and were very friendly and courteous. I gave it three stars because of the "rundown" room and the lack of heat.

Room Tip: If you need a hotel room for a family this could work for you.
  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
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2  Thank apparentlyso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

Room Tip: pedir las con vista al rio
  • Stayed: September 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2018 via mobile
Google Translation

Stayed: July 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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