My husband and I were in Santiago for Two days before we traveled on down to Patagonia. Private Tours Santiago made our stay AMAZING. Our Guide (Ben) and personal driver picked us up at the airport (they were there waiting on us with a sign when we arrived and we couldn't have picked out better tour guides). Since we only had two days I had requested we start our tour immediately and they were very accommodating. We left the airport and proceeded on our Casablanca Wine Tour :) The vineyards we went too were all very unique and we learn so much while there. The host at each vineyard were all very knowledgeable and friendly. The vineyard we ate lunch at was a smaller boutique style restaurant and it was very peaceful and lovely. Our Private Tours guides dropped us off at our hotel that night :) and picked us back up the next morning for our Andes/El Cajon del Maipo Tour. This by far was my husbands and I's favorite tour!!! We had the same guide (Ben) and driver as the previous day so this made our tour that much better b/c we already knew each other and had started becoming friends. Since we had mentioned the day before that we love going and eating places that the locals eat when on vacation, Ben arranged for us to stop at a local breakfast hut (which was made out of a giant barrel). This experience was exactly what my husband and I look for in vacation and we were very grateful :) Then we were off to the Andes which are INCREDIBLE!! My husband and I have been on many mountain ranges but again our favorite so far is the Andes. The driver and Ben made several stops so we could take pictures and hike around a little before our final stop at El Cajon del Maipo (which is absolutely breathtaking) - still my facebook profile picture today. This place was gorgeous and what made it even better was Ben knew all the best pictures and took a bunch to later send to me (I thought this was very nice - something reg tours def don't do). After El Cajon del Maipo, we got to visit another vineyard which had an amazing wine tasting experience in the basement of the facility :) This day was the best of our vacation but I think our favorite part was lunch. Ben made sure we got to try some local dishes from Santiago and it was amazing food! (We were the only tourist at this little outdoor restaurant which was EXACTLY what my husband and I had asked for!) Ben was THE BEST HOST and we couldn't have asked for more. They listened to us and accommodated everything we asked for - a private tour is def the best way to go! and this tour group was exceptional. We def want to come back in the future and will def be using Private Tours again :) It may be a little more expensive than a reg tour but def worth it considering all the attention and little extras we received :) Before we even arrived I bet I had communicated with Private Tours through e-mail at least 20 times with a bunch of questions and they ALWAYS responded right away. They made our vacation in Santiago feel secure, safe, and individualized. Thank you Private Tours Santiago for making our short trip in Santiago THE BEST it possible could have been.