We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (795)
Filter reviews
795 results
Traveller rating
535
205
34
13
8
Traveller type
Time of year
LanguageAll languages
More languages
535
205
34
13
8
Show reviews that mention
All reviews complimentary afternoon tea great location squeaky floorboards junior suite quiet street private terrace lovely hotel modern bathroom small hotel small pool first floor eggs to order bottled water breakfast room busy city walking distance loved this hotel
Filter
Updating list...
85 - 90 of 795 reviews
Reviewed 10 November 2017 via mobile

We stayed only for one night on a transfer through Santiago. We arrived late and it took a good 5 minutes ringing the buzzer before we attracted the attention of the night porter. The key system was down so we had no keys to our room until the morning. The lift only just accommodates 2 people with a bag and the rooms themselves, while perfectly well equipped, felt mildly claustrophobic. Ours had a nice terrace which offset that. Breakfast was Ok overlooking the nice gardens and pool but the taxi to the airport was almost 15 minutes late arriving which was a touch stressful. Finally the credit card systems were not working at checkout. I think we were just unlucky as its not a bad hotel on the whole and the staff did what they could to deal with the issues pleasantly. I just think, for the price, it would be possible to find better.

Stayed: October 2017, travelled with friends
Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rod G, Gerente at Lastarria Boutique Hotel, responded to this reviewResponded 14 November 2017

Dear Mr. Martin,

First of all thank you for giving us your opinion here on Tripadvisor. We apologize for inconvenience you have had. We will take your words to improve and makes things better. We hope to have the chance to host you in your next visit to Santiago to show you we are an excellent Boutique Hotel.

Best regards,

The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile


I always mean to reject any room next to the lift but it always seems to happen when you arrive after a massive flight and you don’t realise until it’s too late.
Otherwise, a reasonable room,albeit slightly tatty bathroom overlooking the garden, good breakfast and really helpful staff.Great WiFi.
One odd thing was that the water without being cold, was not exactly piping hot.We did mention it but nothing seemed to change.

Stayed: November 2017, travelled as a couple
Thank Nicholas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rod G, Gerente at Lastarria Boutique Hotel, responded to this reviewResponded 7 November 2017

Dear Mr. Nicholas,

We appreciate your comment on this page. We will take your words to improve. We apologize for any inconvence you felt during your stay due to our two Superior rooms are beside the lift and about the water system problem. On the other hand, we feel proud to know you liked our breakfast, staff attention and Wi-Fi system.
It will be a pleasure to host you again, giving you an up grade category upon availability to show you we can be an excelente option in your next visit to Santiago.

Best regards,

The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

Lastarria Boutique hotel is in a great location - quiet street within a short walk to most of the sights and restaurants tourists will want to get to. The hotel is small and quiet. Our suite room was nicely furnished and of adequate size. Breakfast was just OK and afternoon tea could be improved with a few other offerings. There is a very nice outdoor pool area to sit near. Staff throughout our 2 day stay were very friendly and helpful.

Stayed: November 2017, travelled as a couple
Thank Stan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rod G, Gerente at Lastarria Boutique Hotel, responded to this reviewResponded 8 November 2017

Dear Ms. Monty,

Tnak you very much for your comment here on Tripadvisor. We appreciatte you liked our location, your room, breakfast, afternoon tea and staff attention. We would like you give us the chance to host you in your next visit to Santiago.

Regards,

The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017

With this small boutique hotel you have everything nearby. the staff are very friendly and can help you with the most. Very nice rooms ( we had the one with our own balcony)
You feel very much at home. If you are in Santiago and don´t want the big international hotels then go for Lastarria Boutique Hotel.

Room Tip: room with own balcony
  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank hanneromlund t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rod G, Gerente at Lastarria Boutique Hotel, responded to this reviewResponded 26 October 2017

Dear guest,

Thank very much for your comment on this page. it is good to know you liked our services, your room with balcony, location and specially that you felt "at home". It would be a pleasure to have the chance of hosting you again in your next trip to Santiago.

Best regards,

The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2017 via mobile

We arrived at midnight due to delayed flights So due to our fatigue we were disconcerted when we arrived to see buildings filled with graffiti But all concern vanished as we ascended the marble staircase and saw beautifully restored herringbone wood floors. Our room was charming large with high ceilings and nicely furnished The staff was extremely helpful food was great. A wonderful part of the city. Highly recommend

Stayed: October 2017, travelled with family
Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rod G, Gerente at Lastarria Boutique Hotel, responded to this reviewResponded 26 October 2017

Dear Guest,

We really appreciate your comment in this page. We feel very proud to read you liked the marble staircase, your room and staff´s attention. It would be a pleasure to host you again in your next visit to Santiago.

Best regards,

The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews