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Reviews (775)
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Traveller rating
523
198
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523
198
34
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7
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All reviewscomplimentary afternoon teagreat locationsqueaky floorboardsjunior suitequiet streetlovely hotelmodern bathroomsmall hotelsmall poolfirst flooreggs to orderbottled wateroutdoor terracebreakfast roombusy citywalking distanceloved this hotel
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77 - 82 of 775 reviews
Reviewed 21 October 2017 via mobile

We arrived at midnight due to delayed flights So due to our fatigue we were disconcerted when we arrived to see buildings filled with graffiti But all concern vanished as we ascended the marble staircase and saw beautifully restored herringbone wood floors. Our room was charming large with high ceilings and nicely furnished The staff was extremely helpful food was great. A wonderful part of the city. Highly recommend

Stayed: October 2017, travelled with family
Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rod G, Gerente at Lastarria Boutique Hotel, responded to this reviewResponded 26 October 2017

Dear Guest,

We really appreciate your comment in this page. We feel very proud to read you liked the marble staircase, your room and staff´s attention. It would be a pleasure to host you again in your next visit to Santiago.

Best regards,

The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

I don't think the 1 rating is for the correct hotel - think it's for the Lastarria Hotel NOT the Lastarria Boutique Hotel. We stayed here for five nights and woke up to street noise only one night - locals were partying in their apt across the street. The suite wasn't as big as I had hoped but it was COMFORTANBLE and CLEAN nonetheless. The BED was so BIG and COMFY w/ soft, warm linens. It made sleeping easy while travelling. The breakfasts were fine and a convenient way to start the day. All of the CONCIERGES at the front desk were AMAZING! A huge help to us. BEAUTIFUL, original but noisy PARQUET FLOORING thoughout the hotel.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank theresestover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rod G, Gerente at Lastarria Boutique Hotel, responded to this reviewResponded 26 October 2017

Dear Ms. Stover,

First of all thank you for choosing and write us here in Tripadvisor. We will take your words to improve in all we can. We appreciate you liked your bed, breakfast, front desk´s attention. We would like you give us the chance to host you in your next visit to Santiago.

Best regards,

The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2017

Very clean, room comfortable, amenities great.
Would recommend to anyone staying here.
I slept in and missed breakfast, staff were worried
and called the manager. Very helpful manager, could
speak english quiet well, even called Uber for me.
Dianne from Newcastle Australia

  • Stayed: October 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank diannewall10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rod G, Gerente at Lastarria Boutique Hotel, responded to this reviewResponded 11 October 2017

Dear Mr. Morey,

We really appreciate your comment here in Tripadvisor. It is good to know you found your room clean, comfortable and you liked staff attention. It would be a pleasure to us to host you again in your next visit to Santiago.

Best regards,

The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017

Great hotel in an ideal location. Staff exceptionally friendly & helpful. Nothing too much trouble & lots of tips & helpful advice. Very clean & comfortable rooms. Complimentary breakfast & afternoon tea too. Loved it & would certainly recommend it.

  • Stayed: September 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank frances t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rod G, Gerente at Lastarria Boutique Hotel, responded to this reviewResponded 11 October 2017

Dear Guest,

We really really appreciate your comment in this page. We feel very proud to read you liked of our friendly and helpful staff. You liked rooms, breakfast and afternoon tea. It would be a pleasure to host you again in your next visit to Santiago.

Best regards,

The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

This was a wonderful boutique hotel in an excellent location. The staff were extremely attentive, friendly, and helpful. The hotel was quiet and clean with a beautiful outdoor garden. The afternoon "tea" was really appreciated -- I visited there daily and they offered tea, coffee and delicious fruit juices, including a spectacular raspberry juice -- I have never had anything like it before. The breakfast was very nice -- not elaborate, but certainly adequate. My room was wonderful -- bright, large and beautifully appointed. I will definitely come back.

  • Stayed: August 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank LagunaBeach_CALocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rod G, Gerente at Lastarria Boutique Hotel, responded to this reviewResponded 21 September 2017

Dear Guest,

We really really appreciate your comment in this page. We feel very proud to read you loved of our afternoon tea, room and staff´s attention. It would be a pleasure to host you again in your next visit to Santiago.

Best regards,

The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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