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LY72
Singapore

Another awesome staycation

4.0 of 5 bubblesReviewed 28 Oct 2024
This is our 3rd staycation in 4 months which speaks volume about the quality of stay at Indigo Hotel. In fact, we have already booked for December too!

Reservation team (Rosalind, Nurulain and Anna) has been both helpful and accommodating. Front desk staff are friendly and polite, as usual. Staff at Baba Chews are hospitable and constantly checking if everything was ok for us, food was delicious too. Unfortunately the smoking area is still located at the outdoor dining area of Baba Chews but thankfully, we did not encounter smokers during this stay. Hope it would have been shifted elsewhere when we next visit in Dec.
Date of stay: October 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Indigo Singapore Katong, Owner at Hotel Indigo Singapore Katong, an IHG hotel, responded to this review
Responded 28 Oct 2024
Dear LY72,

Thank you for sharing your wonderful experience at Hotel Indigo Singapore Katong! We are thrilled to hear that you have enjoyed your stay with us for the third time and that you have already booked for December.

We appreciate your kind words about our reservations team and the front desk staff. It is great to know that our team at Baba Chews provided you with excellent service and delicious food.

We also understand your concern regarding the smoking area and will certainly take your feedback into consideration as we strive to enhance our guests’ experience.

We look forward to welcoming you back in December and ensuring another memorable stay!

Regards,
Jolin Chan
Neighbourhood Host, Front Office
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,088)
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Traveller rating
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9 - 14 of 1,088 reviews
Reviewed 22 October 2024

The staff was very friendly, especially Wilson! He gave us excellent food recommendations. The hotel was conveniently located to the bus and train, so we were able to take public transportation everywhere. The room was spacious with the nice view of the city. The room came with a foot bath, that I utilized everyday. We unfortunately did not have time to use the pool, but walked up to check the view and it was sooo beautiful. Highly recommend this hotel for family and friends!

Room tip: The hotel has umbrellas, so no need to bring your own! Save yourself the luggage space ;)
Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sunshine35244336263
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Indigo Singapore Katong, Owner at Hotel Indigo Singapore Katong, an IHG hotel, responded to this reviewResponded 22 October 2024

Dear Sunshine35244336263,

Thank you for taking the time to tell us about your experience at Hotel Indigo SINGAPORE KATONG.

We truly appreciate your recent stay with us and trust in us. It's delighted to know that you like the friendly service provided by our team members, especially Wilson with his excellent food recommendations. It's also great to know that you like to location of the hotel and the beautiful view from the room as well as from the rooftop.

Please know that your satisfaction review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable.

Once again, thank you for choosing Hotel Indigo, and we look forward to welcome you back to our humble neighborhood.

Sincerely,
Jiahui Lee
Neighborhood Host

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2024

As a frequent traveller to Singapore and as a company exec we have locked on the Indigo as our hotel of choice. It is small enough to be personal but as part of IHG leverages amazing standards across all aspects of the hotel. The staff are truly customer first and breakfasts are catering for both business and pleasure and all travellers. Rooms are quirky with stencilled images of days gone by and as with most of Singapore super clean. As someone who spends 60 nights a year in Singapore I appreciate Indigo and it’s team to take the stress out of my travels.

Date of stay: September 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Oldexsuperhero
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Indigo Singapore Katong, Owner at Hotel Indigo Singapore Katong, an IHG hotel, responded to this reviewResponded 12 October 2024

Dear Donald K,

Thank you so much for your wonderful review and choosing Hotel Indigo Singapore Katong as your preferred choice for both business and personal stays in Singapore. We are delighted that hear that our hotel’s small and intimate setting, combined with high IHG standards that aligns with your expectations. It’s great to know that our staff’s dedication to putting the customer first and providing varied breakfast experience has made a positive impact on your stay.

We are glad that you enjoyed the quirky stenciled room designs and that your found our cleanliness up to standards you expect. We are pleased to hear that we could make your stays stress-free and enjoyable.

We look forward to welcome you back for many more stays in the future. Please don’t hesitate to reach us out if we can assist you for your next visit.

Thank you and stay safe!

Warmest regards,
Pei Gie
Neighbourhood host

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2024

I booked a room as a Birthday treat for my husband. Service was warm and professional. The room had so much character and special touches that helped to make it truly memorable. The infinity pool on the roof was a wonderful space to relax and enjoy cocktails in the evening. We will definitely stay again.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EHFWarwick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Indigo Singapore Katong, Owner at Hotel Indigo Singapore Katong, an IHG hotel, responded to this reviewResponded 7 October 2024

Dear EHFWarwick,

Thank you for taking your time to write us a review! We are pleased to be part of the birthday celebrations for your husband!

We are pleased to know that you have enjoyed your stay with us! Especially with our unique hotel decorations, being inspired by the local Peranakan Culture, infinity rooftop pool and bar that provides a bird-eye view of Katong and not forgetting, the warm and professional services provided by our colleagues!

We would love to have you back with us again!

Till then, stay safe!

Best regards,
Jiahui
Neighbourhood host

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2024 via mobile

The staff were so kind and helpful, especially the nice lady named Marivel with her lovely smile and energy at every morning. Also her team, Christian and Nathan were to kind.
Thanks for hosting. 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️
Thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu.

Date of stay: September 2024
Trip type: Travelled on business
Thank Shirin Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Indigo Singapore Katong, Owner at Hotel Indigo Singapore Katong, an IHG hotel, responded to this reviewResponded 27 September 2024

Dear Shirin Y,

Thank you so much for your wonderful feedback and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Hotel Indigo Singapore Katong. Marivel, Christian and Nathan will be so happy to know they made your stay special. Your kind words will be shared with them and will serve as a great motivation.

We look forward to welcome you back to Hotel Indigo Singapore Katong in the near future. Please don’t hesitate to reach us out if we can assist you for your next visit.

Thank you and stay safe!

Warmest regards,
Pei Gie
Neighbourhood host

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2024 via mobile

Was warmly welcomed by the night shift FO (sorry didnt get yr name) early in the morning on the 14th Sept. The hotel is beautifully designed, combining modern comfort with local culture. Bonus for having a restaurant that is pet friendly and that was one of the main reasons we chose to hold our wedding at Baba Chews. And let me tell you, NO REGRETS.

Special thanks to the Baba Chews team that assisted us with the entire event. I want to highlight Nathan, Merry, Sebastian, Anthony and the rest of the crew that were always there to assist with any requests. I cannot be more thankful as the whole event was seamless and overflowing with alcohol.

One person whom I can remember deeply because of her amazing service & contiguous smile is Rosa. It was only our 2nd stay and she could still remember us. Also thank you to the Housekeeping Lady that helped serviced our room throughout our stay. Always coming back to clean sheets and towels.

Overall, my stay at Hotel Indigo was exceptional, thanks to the welcoming atmosphere, great service, and outstanding food at Baba Chews. I highly recommend if anyone has a pet like me to choose Baba Chews as your event space and also the go to for a staycation at Hotel Indigo!

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Sunshine40068088400
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Indigo Singapore Katong, Owner at Hotel Indigo Singapore Katong, an IHG hotel, responded to this reviewResponded 19 September 2024

Dear Sunshine40068088400,

Thank you for taking your time to write us a review! And Congratulations to you and your partner!

We are happy to be part of your special day!

We are pleased to know that you have enjoyed your stay with us! Especially with the unique hotel design, being inspired by the local Peranakan culture, pet friendly hotel, atmosphere of the hotel, outstanding food in our Baba Chews restaurant and not forgetting! The welcoming and amazing services provided by our colleagues, special mention to Rosa, night shift front desk staff, restaurant staff Nathan, Merry, Sebastian and Anthony! We will be sure to sure your compliments to them and we believe that this would definitely brighten up their day!!

We would love to have you back with us again!

Till then, stay safe!

Best regards,
Jiahui
Neighbourhood host

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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