I stayed in Penta Hotel in mid April 2012 with my family. We were a a big group and stayed in no window rooms. On a positive note, staff at the reception were very friendly and helpful. The hotel is in a very good location as it is next door to the Farrell Park MRT and few mints walk to Mustafa centre and busy indian restaurants. So I will give 5 stars for the location!!
Rooms were small, but we payed only $90 per double room per night. It served our purpose as we only went to the room at night to sleep and were out by first thing in the morning as the purpose of visit to Singapore was sight seeing. Double bed is slightly smaller than an average double bed. Rooms were cleaned every day and tied up by the time we got back in the evening. Bathroom was clean and had hot water. Do not expect luxury facilities, but for what you pay in Little india, this is decent hotel.
THIS IS A BIT I AM SO ANNOYED WITH AND I WANT EVERY TRAVELLER TO SINGAPORE AND ESPECIALLY TO THIS HOTEL TO KNOW.
I booked a 10 seater van from the following company- name of the company- Doctor Transport, General Manager Al farid Khan, tel 98224405, email doctor email@example.com while I was walking in Little india.. He agreed $35 which is the standard amount to travel from Little india to the airport if you hire a van. He told us that if we book through the hotel, it will cost $45 and he will do us for $35!
he arrived to pick us on time and while we were loading our luggages, I saw him talking to the woman at the reception ( a chinese woman in her may be mid 40s-50s). Both of them came to me and asked me to pay $45 to the reception. I then said the agreed price was $35. They both said that is not true and hotel charges $10 on top of the $35 charge!! I could not believe how the van driver was blatantly lying in front of me having agreed for $35 the previous day. It was very clear that the woman at the reception wanted a cut from this hire. I was so annoyed and i said that we do not want the van and we will hire a different van. Then they said that we have to pay $30 cancellation charge which was a big lie to put us under pressure. I have to say that spoilt my holiday in Singapore as we had a great time until this moment. I could not believe the dishonesty of these people and putting us under so much pressure to earn $10 extra which was clear a dirty way of earning money!!!
As we were getting ready to leave to go to the airport, i did not have energy to argue or call the police!! which i should have done. I ended up paying extra $10 and went in that van to the airport. I am not bothered about that extra $10 i paid!! It is the malicious attempt by the hotel staff member ( the chinese woman at the reception) and the van driver (details above) who tried to make extra money out of us!!!! SO BE CAREFUL AND BE VERY CLEAR WHEN YOU HIRE VANS LIKE THIS. A friend mine told me that i should have called the police, i regret not doing that!!!
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- Also Known As:
- Penta Hotel Singapore