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“Good food but lacking in service.”
Review of Rosso Vino

Rosso Vino
Ranked #81 of 12,447 Restaurants in Singapore
Certificate of Excellence
Price range: US$ 25 - US$ 50
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: After-hours, Delivery, Reservations
Neighbourhood: The Quays
Description: The food at Rosso Vino appears simple, but the flavors have remarkable depth. In our restaurant we are known best for its range of appetizers, home made pasta, pizza and Carne the meat items, which reputation is well deserved. Our cooking style inclines toward the southern Italian cuisine with authentic Residential Italian Chef, Francesco Serra. Never the less, all our products are supported by the local suppliers and we always get the very best from them. A host of other goodies, including our tempting desserts like tiramisu, panna cotta and the all time favourite lava cake, offering something for the whole family, a business or beautiful lover birds who frequents our restaurant.
Reviewed 6 April 2018 via mobile

I went to Rosso Vino the first time 2 weeks ago with my husband and was completely wow-ed by the waiter that i decided to return to treat my best friend to dinner as part of my belated birthday gift to her.
Although i made reservations, we were seated at the high table, which would prbly be my fault that i did not specify which sort of table i wanted.
The food was amazing as i remembered. Eggplant done to perfection, linguine was full of crabmeat and the tiramisu spot on.
What was lacking is the spirit of service. Every expat table were greeted by the manager who asked how their food was, wait staff attended to them so quickly and always with a smile on their face. As a paying local customer, you get none of that. It felt as if we were intruding on some secret club. I have dined in many places and have never come across one with staff who are so stuck up.
Never returning - EVER. Will definitely share with my friends and family to spend their money elsewhere.

1  Thank jforjasmine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossoVinoSingapore, Guest Relations Manager at Rosso Vino, responded to this reviewResponded 9 April 2018

We're sorry that your dining experience was not satisfactory. At Rosso Vino we always aim to provide quality Italian cuisine at reasonable prices and of course, warm Italian hospitality. As part of our service protocol, our staff are trained to check in on each table during their meal. Your feedback has been taken in with our service team and we're working to tighten our service to ensure each guests receive the best level of service and appropriate amount of attention for each table.

Over the years, we have build a strong rapport with returning customers and look forward to establishing that with many more customers, We hope you give us an opportunity to delight you again as we work towards improving ourselves.

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76 - 80 of 763 reviews

Reviewed 1 April 2018

Had a great meal tonight. Food, service and ambience was great. Our family of four enjoyed every meal we had. Pizza, pasta, soup, coffee and nice touch of a limoncello shot to finish our night. Definately worth a visit. Very affordable pricing!

Thank Rosa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossoVinoSingapore, Guest Relations Manager at Rosso Vino, responded to this reviewResponded 2 April 2018

Thank you for leaving a kind review! Providing our guests with a memorable dining experience is our ultimate goal and we're glad to have played a part on your night out! We take pride in offering quality Italian cuisine and hospitality. A review like yours really make our day.

If you have any ideas on how we can do even better, email us at reservation@rossovinosingapore.com

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Reviewed 28 March 2018 via mobile

Decent pizza and beer, open till late at night. Lava cake was not great and expensive. Overall decent food but a bit expensive for quality. Nice outdoor seating

Thank gaumalik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossoVinoSingapore, Guest Relations Manager at Rosso Vino, responded to this reviewResponded 2 April 2018

Thank you for leaving a review. your feedback has been heard by the management and we're reviewing how we can do better and continue to improve our business. We hope to welcome you again soon at Rosso Vino with more improvements on how to serve you better.

If you have any ideas on how we can do even better, email us at reservation@rossovinosingapore.com

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Reviewed 27 March 2018 via mobile

Great location. Happy hour drinks. Extensive menu. The pizza was amazing the base was perfect, husband commented on the pepperoni being tastless but pizza itself lovely. I had gnocci which was cooked perfectly. Really enjoyable italian. Would reccomend.

Thank Cato1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossoVinoSingapore, Guest Relations Manager at Rosso Vino, responded to this reviewResponded 2 April 2018

Thank you for leaving a kind review! Providing our guests with a memorable dining experience is our ultimate goal and we're glad to have played a part on your night out! We take pride in offering quality Italian cuisine at an affordable price. A review like yours really make our day.

If you have any ideas on how we can do even better, email us at reservation@rossovinosingapore.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

We visited here twice this week, lovely setting next to the river, we had already eaten and were looking for a nice glass of wine, welcomed straight away and given a cosy table to sit at, wine was delicious so we called again the following evening. The staff are welcoming, friendly and nothing was too much trouble. Giri is an excellent cocktail maker, best Singapore gin sling I had in Singapore! Would always visit there again when in Singapore!

Thank okehpol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossoVinoSingapore, Guest Relations Manager at Rosso Vino, responded to this reviewResponded 2 April 2018

Thank you for leaving a kind review! Providing our guests with a memorable dining experience is our ultimate goal and we're glad to have played a part on your night out! We take pride in offering quality Italian cuisine at an affordable price. A review like yours really make our day.

If you have any ideas on how we can do even better, email us at reservation@rossovinosingapore.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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