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“hotel with good location....but with poor service”

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Claremont Hotel Singapore
Ranked #40 of 79 Singapore B&B and Inns
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“hotel with good location....but with poor service”
Reviewed 21 December 2011

I stayed for 2 nights with 2 of my friends last November. We booked triplet room. It was a last minutes booking, we kind of gamble though there were lots of bad review on this hotel. Our destination is Universal Studio so the hotel has a good location, just 5 minutes walked to Farrer Park MRT, don’t have to change train. It’s right opposite of Mustafar Centre and has lot of restaurants nearby.

We arrived 1 hour early for the check-in. The “unfriendly” reception welcomed us. She does even look at us when we were talking, such a bad attitude for a hotel service. A bigger surprise waiting for us in the room. When we first enter the room, we were speechless…there’s two bed, without a proper linen and the bed is so hard…not recommended to those with back problem. The toilet was so dirty especially the basin area…. And I have to pay about RM800 (USD260) for two night. Considering we had paid for the room, we decide we just bare it for 2 night.

The breakfast is served at 8, so if you plan to leave the hotel earlier, you need to grab something from nearby mall the night before. It was a lesson learned for me, I should listen to the reviews….

Room Tip: 1)Plan your travel earlier, late planning gives you less flexibility 2)The reviews give you an idea...
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank debef7383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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297 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Thai first
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English first
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 December 2011

I booked for 6 days and after 1 night i canceled all the rest! Totally dissapointed!!! I cant believe i pay CA$ 80/night for this hotel.. The room is all dirty. U can see it when u first came in to the hotel, the reception is horrible They even dont say "welcome and smile" at all. They looked at u like u are begged for the room! And lift is dirty and stink! and ofcourse when open the room is so dirty esp the washroom! i will never ever recomended this hotel to anyone!

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PP12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Dammam, Saudi Arabia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 December 2011

this hotel proved to have a prime location in singapore bcoz of the follwing reasons:
Very near to the MRT station ( Farrer park)
Opposite to Singapore's only 24/7 shopping mall
Near by Restaurants
Good Breakfast
Taxi and Bus stands just nearby

Room Tip: take 4-6 floor
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank firozansari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 December 2011

We have stayed in this Hotel in the month of Oct 2011. The booking was made well in advance with a clear note that "I am taking chance despite of Bad reviews on the net". But, this has no impact what soever with the management. It is certainly not a hotel but a "LODGE" for the simple reason that Cleanliness is least priority (I will also blame some co-occupants for the same) and you have to be at the mercy of the staff for petty things. We stayed in family room at level4, beds were pre-occupied with "BED-BUGS" and bathroom was also stinking with bugs around the drainage area. The claim to have refrigerator in the ROOM but despite of repeated complaints no body bothered to look at it. Good part was buffet breakfast, as long as u report on time else u r left with "LEFTOVERS".Overall, I will not recommend this hotel even if you are BUDGET Traveller.

Room Tip: Rooms facing the MRT station has better view.
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 286RAVI_J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 December 2011

To the point, this is the worst hotel i've ever been!!! The most dirty hotel, i dont think u can call this hotel at all!! Receptionist is just starred at ur face like u nothing!!! Weird! They not happy to served the guest at all! dirty and stinky at all the whole hotel! its like they never cleaning the hotel! it just horrible, i booked for 6days but after 1 night i canceled all the rest of my booked, i change to another hotel! This hotel is crap !! totally dissapointed! Never ever want recomendation this hotel to anyone!! ever!!!!

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PP12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Claremont Hotel Singapore

Property: Claremont Hotel Singapore
Address: 301 Serangoon Road | Little India, Singapore 218224, Singapore
Region: Singapore > Singapore > Little India
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #40 of 79 B&Bs / Inns in Singapore
Price range (per night): ₹ 3,111 - ₹ 5,314
Hotel Class:2 star — Claremont Hotel Singapore 2*
Number of rooms: 86
Official Description (provided by the hotel):
The Claremont Hotel is a value hotel offering affordable hotel room stays and strategically located on Serangoon Road, the main street coursing through the Little India district. Claremont Hotel offers real value for money with its extremely accessible location to The Farrer Park MRT Station (NE8)and is just a short 2-minute walk to hotel doorstep. Located opposite the hotel is Mustafa Center, a 24-hour shopping haven. Leisure and business travelers can get almost anything from the shops around here. Visitors arriving at Changi Airport can zip through the MRT train system and reach the comfort of Claremont's hotel room in less than an hour. Step out of Claremont Hotel and you run smack into the Little India, one of Singapore's oldest and culturally rich district. Crossing the Serangoon Road, visitors will encounter a labyrinth of short and lengthy lanes dotted with multi-colored restored Pre-War shop houses; in pink, green, yellow, blue, purple, and red, orange and turquoise that is an attraction itself. ... more   less 
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Also Known As:
Singapore Claremont Hotel
Claremont Hotel Singapore

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