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“Seen better value for money in Singapore”
Review of Hilton Singapore

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Hilton Singapore
Ranked #70 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 1 September 2012

The hotel's location is very good if you want to be in Orchard Road but for the price of $400/night there are better hotels on offer in Singapore. Pool is cramped, free wi-fi in lobby only worked for 2 days out of 4, rooms are pretty standard. The bed was very comfortable tho and room was equipped to 5 star standard.

  • Stayed: July 2012, travelled as a couple
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Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 3 September 2012

Dear Greg B,

Thank you for sharing your honest thoughts from your recent stay at Hilton Singapore.

Your valuable feedback is very much appreciated and we are glad that the room and amenities met with your expectations. We sincerely apologise for the inconvenience caused by the inconsistent wifi access in the lobby. Our team is ensuring the good working order of this important service and we thank you for bringing this to our attention.

It was a pleasure having you with us and we hope to be of service to you again soon.

Yours sincerely,
Alain Mahillon
General Manager

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Reviewed 31 August 2012

Stayed there for 2 days on a business trip. Given there is a Conrad in Singapore was not sure about how good Hilton in Singapore is. Arrived in the morning and was able to get a room rather than waiting until noon. Room is smaller than Conrad but still nice. All amenities are there. Also very close to the major shopping malls-Ion Orchard is only 1 block away. Lotso of restaurant so no need to eat in the hotel. Very good location for shopping. Service is excellent so no need to stay in Conrad Singapore, Hilton Singapore is fine.

  • Stayed: April 2012, travelled on business
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Thank SamTheCalifornian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 3 September 2012

Dear SamTheCalifornian,

Thank you for your kind review of Hilton Singapore, we are delighted that you enjoyed your stay with us.

It is rewarding for my team to receive your compliments on their service; they are indeed very happy that you felt well-looked after during your stay.

We look forward to welcoming you back on your next visit with us.

Yours sincerely,
Alain Mahillon
General Manager

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Reviewed 29 August 2012

This is a great location for those who are on business. Absolutely my preference when staying in Singapore. The only down side the hotel is a bit dated and could use renovation and an extra elevator. Stay at the executive floors to avoid main BF, which is way too crowded.
The staff is however friendly and the executive floors rooms are nice. Will return when going back to Singapore. The location is excellent and for a city hotel, it is 100% pleasant.
One suggestion, avoid the rooms opposite the lounge as BF set-up will wake you early!

  • Stayed: July 2012, travelled on business
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Thank FlyingPlatinum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 3 September 2012

Dear FlyingPlatinum,

Thank you for your kind compliments of Hilton Singapore, it is our pleasure to be your preferred hotel in Singapore.

We are very happy that you enjoy our service and staying on the Executive floors. I have shared your comments regarding the breakfast setup in our Executive Lounge with my team, who will do their best to lessen the noise during their early setup activities. Thank you very much for bringing this to our attention.

We look forward to being of service to you again when you next return to Singapore.

Yours sincerely,
Alain Mahillon
General Manager

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Reviewed 28 August 2012

I stayed at the Hilton for one night while transiting though Singapore. It really is quite pleasant to hop off a plane very late, arrive at a hotel reception and be treated to a big smile and top service. The staff actually make an effort to recognise your Hilton Honors status (I'm diamond) and my request for a late check-out if possible was met with a smile and a minimum of fuss.

The hotel is an old property but has been reasonably maintained. That said, you can't some aspects of its age and the hotel is in need of an extensive refurbishment at some point.

Check-out was handled the same way as the check in - very fast, efficient and with a minimum of fuss.

Overall, property a bit dated but excellent service will see me return.

Room Tip: Higher floor would be good. It does get noisy on Orchard Road.
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  • Stayed: August 2012, travelled on business
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Thank klkh2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 3 September 2012

Dear klkh2002,

Thank you for staying at Hilton Singapore, we are delighted that your brief stay with us left you with a positive impression.

Your loyalty as a Hilton HHonors member is valuable to us and we are glad that you felt well-taken care of during your stay. My team truly appreciate your encouraging feedback on their service.

We certainly look forward to your return and to serving you again soon.

Yours sincerely,
Alain Mahillon
General Manager

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Reviewed 25 August 2012

The Singapore Hilton is located in the heart of the bussiness district Orchard Road.You have evereything what you wnat and what you need.Friendly stuff is althougt availible as restaurants and nigthlife around the Hotel.

Room Tip: If you are a member of Hiltonhhonors you can be lucky.
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  • Stayed: July 2012, travelled solo
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Thank siegfried b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 3 September 2012

Dear siegfried b,

It is a pleasure for my team and I to know that you enjoyed your weekend stay at Hilton Singapore.

Thank you for your kind feedback and we hope to see you again soon.

Yours sincerely,
Alain Mahillon
General Manager

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Additional Information about Hilton Singapore

Address: 581 Orchard Road Hilton International Singapore, Singapore 238883, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#36 Family Hotel in Singapore
#38 Romantic Hotel in Singapore
#64 Luxury Hotel in Singapore
Price Range: ₹ 9,549 - ₹ 23,135 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Official Description (provided by the hotel):
Hilton Singapore is centrally located in the heart of Orchard Road - Singapore’s vibrant shopping district and a 3-minute walk to Orchard MRT station. The hotel is an ideal choice for business travellers being only a 10-minute drive to the Central Business District and 20-minute drive from the Singapore Changi International Airport. Our 421 modern rooms and suites offer city or boulevard views, ergonomically designed workspaces and Wi-Fi access. For added privacy and convenience, choose Executive Floor rooms to enjoy complimentary Wi-Fi and access to the Executive Lounge with business support facilities, complimentary breakfast and refreshments throughout the day. The hotel also offers six innovative dining options including a modern grill and an award-winning rooftop Italian restaurant. Other thoughtful facilities include an outdoor rooftop pool, 24/7 fully equipped fitness centre, two-floors of luxury boutiques and in-house therapeutic massage services. ... more   less 
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Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International

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