These dated a little small rooms. Executive room had a balcony. Executive lounge was a nice looking and friendly service. Offers the best location.

I had booked two connecting rooms for family of four, arrived for check-in at 13:30 and was told rooms not yet available, come back in an hour and a half. Fair enough, so we left our bags and went for a walk, and returned at 15:30 to be told that still only one room was available. At 17:00 the connecting room was still not available so I cancelled it. Not great service considering I'd booked the rooms months earlier and had clearly requested connecting rooms -I was told there are only three such rooms on each floor, but in a room with about 20 guest floors, they should have been able to arrange this. This rather shows they are mainly set-up for business visitors, not families. I am also a Hilton HHonors Gold card holder, and though they gave us free breakfast and late check out the next day which was nice, there was none of the real VIP treatment that some other Hiltons (eg Dubai Jumeirah) have given me, free lounge access etc etc. Staff were polite but businesslike rather than particularly friendly -I found one Singaporean lady much nicer than the two Europeans I spoke to. The room was pleasant, and you can tell it's a classy hotel from the quality of the sheets etc. Marble bathroom with lots of toiletries, slippers etc. Pool area on the roof was pleasant but not amazing or somewhere you'd really stay more than an hour. Breakfast was comprehensive and tasty, but tables pretty close together so a bit of a squeeze. Location is excellent with amazing shops and lots of cafes and restaurants within easy walking distance. It's just over the road from the seedy nightlife of Orchard Rd, which did cause a bit of boomy noise at nigh. Overall then, it's clearly a high-class hotel in a mostly good area; but definitely more for businessmen than families, and a bit below-average for a Hilton. I'd recommend in preference the similar but slightly cheaper and nicer Regent, or the more expensive but much classier and newer St Regis. If you like the Hilton group but are open minded on areas, the Conrad down by the river is in my view a better bet.

It was all perfect! Nothing extravagant but nothing less that wha you expect from a Hilton brand. Though there's one differentiating factor from many other Hilton or similar hotels I have stayed over the world. The People and their behaviour. Everyone was always smiling and trying to do one extra bit to make life smoother for their guests - not a regular experience in every hotel in this category.
Location is awesome - Towards one end of the Orchard road. 2 mins walk to the Orchard MRT and all the Orchard malls with shops and food courts are within easy walking distance.
Taxis are readily available though towards the morning you may need to budget 10 extra minutes.
We stayed for 4 nights - though spent most of the days and evenings outside; whenever we returned to the hotel we knew that a cozy, comfortable room waiting for us with all these lovely people around.