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Reviewed 1 November 2012

Stayed at this hotel for business and thought it was great. It was close to an underground station, and right around the corner from Serangoon Road in one direction and the great 24 hour Mustafa Centre in the other, where you can buy just about anything.

Close to all sorts of small great restaurants, mostly of Indian origin, but only a short underground ride from anywhere in Singapore.

The hotel staff were great, while the restaurant buffet is quite simply the best I have ever seen in the world. It was a multi-ethnic spread of Asian dishes as well as sufficient western dishes for everyone to find plenty to eat. I have never seen so much choice - I don't mean fancy seafood or caviar, but good wholesome everyday dishes that anyone can eat. It was like having a hawker stand in the hotel.

Date of stay: October 2012
  • Trip type: Travelled on business
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Thank Grant B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 26 November 2012

Dear Grant B,

Thank you for sharing with us your feedback.

It is great to hear that you had an enjoyable stay with us and our associates were able to meet your expectations.

The hotel is conveniently located so that our guests can enjoy the most of their stay with us.

Mustafa Center, which is right next door has an amazing variety of products from Electronics to all types of food from all over the world.

It is also great to hear that you enjoyed our breakfast.

I would like to once again thank you for your feedback and look forward to welcoming you back on your next visit to Singapore.

Yours sincerely

Gary Moran
General Manager

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Reviewed 27 October 2012

Stayed here for a much needed stop over for one night on the way back from NZ. Our room was on the 18th floor and was clean and comfortable. We didn't eat in the restaurant but instead choose from the ample eateries right outside. Found a nice breakfast in the Mall across the road. Very attentive staff who helped us with our luggage. The free wireless during our stay was appreciated. We had a quick dip in the pool (6th floor) too but the staff had to close it when it started raining.

Overall a pleasant stop over

Date of stay: October 2012
  • Trip type: Travelled as a couple
    • Value
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1  Thank Daniel C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 26 November 2012

Dear Daniel C,

I would like to thank you for taking the time to share with us your experiences while staying at the PARKROYAL on Kitchener Road.

It is great to hear that you had an enjoyable stay with us and our associates were able to meet your expectations and you found the hotel to be in a good location that enabled you to optimize your time in Singapore.

We make every effort to provide our guests a selection of facilities such as spa, pool and gym, so that guests who would like to relax and rejuvenate can do so without leaving the hotel.

In closing StrawbsvanHardi, I would like to thank you for choosing to stay with us during your visit and we look forward to having you stay with again should your travels bring you back to Singapore.

Yours sincerely

Gary Moran
General Manager

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Reviewed 26 October 2012

Stayed here for 2 nights on way home from far east cruise, ideal loaction for all sights just round the corner from little India and oposite the shopping mall with a great choice of eating venues catering for all tastes comfortable room and good facilities with very accommodating staff would stay again.

Date of stay: October 2012
  • Trip type: Travelled as a couple
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1  Thank grapam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 26 November 2012

Dear grapam,

Thank you for taking the time to share your feedback with us. It is great to hear that you had an enjoyable stay with us recently.

Should your travels bring you back to Singapore in the future, we look forward to welcoming you back for another memorable visit.

Yours sincerely

Gary Moran
General Manager

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Reviewed 23 October 2012

Hi I stayed here for a week in october 2012. my room ws on the 16th floor and was clean, comfortable. Check in was efficient as was check out.
I did find the food in the restaurnant was quite expensive and given the array of local food shops outside the hotel i would recommend these over the main restaurant in the hotel. On a negative point I found this hotel was little outside the main action in Singapore. We did use the subway system quite a bit but staying in Clark Quay would have been better!

Room tip: Get an upgrade to the higher floors
Date of stay: October 2012
  • Trip type: Travelled with friends
    • Value
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2  Thank traveller821
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 26 November 2012

Dear traveller317,

Thank you for taking time to share with us your wonderful feedback about your recent stay at the PARKROYAL on Kitchener Road.

It is great to hear that you and your family enjoyed the hotel stay and that we were able to cater to your needs. We try our hardest to provide our guests with a great value experience.

The hotel is conveniently located in the middle of a wonderful and abundant variety of things to see and eat, which makes it very hard to resist enjoying all that is on offer.

Once again thank you for your feedback. We look forward to seeing you on your next trip to Singapore.

Yours sincerely

Gary Moran
General Manager

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Reviewed 18 October 2012

We had never been to Singapore before and found it very difficult to find hotels online that also had room for a couple of kids to sleep. I came across Parkroyal on Kitchener and was pleased to see that they had a family room available. Even though it cost us a fortune (over $400 a night not counting breakfast or taxes), the room was huge and a lot larger and nicer than it looked on the website.
Service at the hotel was consistently outstanding - all the staff that we dealt with had excellent customer service skills.
The pool was fantastic and the area surrounding it was kept meticulously clean. Our only gripe was with the snooty english couple reading by the pool who requested that our 2 kids refrain from splashing in the pool. There was also a small shopfront by the pool where you could order drinks (expensive!) and basic foods.
The hotel staff at the front are incredibly efficient at getting you a taxi whenever you need one - even in the middle of peak hour and we never had to wait.
We used the restaurant a couple of times for breakfast - an impressive range of food to cater for a wide range of nationalities and preferences. It is quite expensive though - especially for your children to eat there given that they don't eat much at all. Having said that, the lovely staff recognised this and let us only pay for one child each time (this was their suggestion).
Wireless internet was free for the whole week that we stayed there.
The area of little India is full of character and the hotel is well serviced by surrounding shops, 7-elevens, 24 hour Mustafa Centre, and a supermarket across the road at the newly opened mall.
We enjoyed our stay here and one day when we can afford it, we will definately be back. thanks for a terrific time!

Date of stay: October 2012
  • Trip type: Travelled with family
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3  Thank FamilyDude72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 26 November 2012

Dear FamilyDude72,

I would like to thank you for taking the time to share with us your wonderful experiences while staying at the PARKROYAL on Kitchener Road.

It is great to hear that you had an enjoyable stay and you found the hotel to be in a good location that enabled you to optimize your time in Singapore.

In closing FamilyDude72, I would like to thank you for choosing to stay with us during your visit and we look forward to having you stay with us again should your travels bring you back to Singapore.

Yours sincerely

Gary Moran
General Manager

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