I used to love this hotel and it has only been 18 months since my last visit, so I was shocked to find a few things had slipped. Firstly, reception only offers ice water now upon check in (champagne no longer the go; obviously cost cutting). In room safe was not working - no batteries; bathroom globe needed replacing; shower tiles needed a good clean as well as the toilet. Water stain marks etc were too noticeable.
Staff were still friendly and tried their hardest to please you - which one expects these days.
Windows needed a good clean.
Breakfast is still good and the partition is a great idea.
I still love this hotel but for what is being charged, next time it maybe MBS.More
- Free Wifi
- Breakfast included