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Naumi Hotel
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Reviews (2,476)
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1,667 - 1,672 of 2,476 reviews
Reviewed 24 April 2012

I stayed at the Naumi Hotel in February/March with my husband. Our stay was a mixture of business and pleasure.

The staff were excellent from the moment we arrived, and this continued throughout our stay. The room was spacious and immaculately clean. Molten Brown toilets were an added luxury.

I don't understand why there are complaints about breakfast. It was very good, with lots of healthy choices and hot food.

Raffles Hotel is just across the road. It is great to visit for a drink, but just seems far too impersonal for me, in comparison to the Naumi. A first class boutique hotel, worthy of praise! Thank you for a very enjoyable stay. GR and CR

We will definitely stay here again.

  • Stayed: February 2012, travelled on business
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1  Thank Iwasthere07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, Public Relations Manager at Naumi Hotel, responded to this reviewResponded 22 May 2012

Dear Iwasthere07,
Thank you for your lovely review! I’m delighted that you enjoyed your stay with us and in particular, our breakfast with predominantly healthier options. And you are right, it is our service that really sets us apart from the rest. Hope it won’t be long before you return!

Cheers,
Stephanie
Marketing & PR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2012

Great location, great staff, stunning room. Big bathroom with molton brown products, complimentary soft drinks. Good quality breakfast. This hotel delivered in terms of all my expectations. It is difficult to find fault with anything really. If I have to be picky, I would say that the rooftop pool dissapointed because of noise, partly from the hotel airvents, but also due to an enormous construction site a block away. The pool itself is great but not really for relaxing by. I would definitely stay here again when visiting Singapore.

Room Tip: None of the rooms have a great view as the hotel is low rise
  • Stayed: April 2012, travelled as a couple
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1  Thank Adambe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, Public Relations Manager at Naumi Hotel, responded to this reviewResponded 22 May 2012

Dear Adambe,
Thank you for great review! I’m sorry that the noise from events and nearby construction spoiled your experience of lounging at our rooftop pool, but I’m glad that it did not affect your overall rating for us and that you had a great stay overall! We are definitely looking forward to welcoming you back.

Cheers,
Stephanie
Marketing & PR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2012

While the hotel rooms were nice and staff exceptionally friendly and helpful, the hotel itself wasn't worth the money we paid for at all being a very small boutique hotel with limited facilities. You're paying the prices of a 5 star hotel to stay at a very basic hotel.

Breakfast was basic with the small breakfast room located in the foyer right next to the reception desk. The infinity pool was nothing spectacular but most disappointing was that it closed at 6pm which wasn't really convenient.

Our rooms were nice, complete with a nespresso machine but the views were the back of some lane ways so at night when people were walking through or talking, you can hear everything. Most disturbing was we would hear some loud sounds of water?? within the walls constantly while sleeping or watching tv and our shower floors felt like they hadn't been cleaned for a while because it was slimy with orangy mold/soap scum.

The only reason we stayed at this hotel was because of it's high ranking and positive reviews on trip advisor and that's because a day or two after check out I received an email from Naumi hotel asking me to review them hotel on Trip Advisor.

Overall this hotel is more suitable if you were on a business trips and just need a place to sleep but definitely not if you are on holiday. I wouldn't come back or recommend to anyone.

  • Stayed: March 2012
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1  Thank Maly0837
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, Public Relations Manager at Naumi Hotel, responded to this reviewResponded 22 May 2012

Dear Maly0837,
Thank you for taking the time to write us a review. I'm sorry that your stay with us was not a very positive one.
I will definitely relay your feedback regarding cleanliness of the shower floor to our respective departments. We are also continuously looking for ways to improve the variety offered at breakfast as well as managing noise insulation within the rooms.
Thank you again for your feedback and I'm glad at the very least, you enjoyed the room and nespresso machine!

Cheers,
Stephanie
Marketing & PR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2012

Naumi is in a great location, just behind the Raffles Hotel and close to Raffles City Shopping Centre, Suntec Centre and Chijmes (cool bars and restaurants). Stayed for 6 nights in April.

Because there are only 40 rooms, there is no hustle and bustle and it is a very welcome place to return to after the heat and crowds of Singapore. The rooftop pool is deep and has great views.

The rooms are very spacious and have everything you need (including unbrella for the odd afternoon rain storm). We took advantage of the full size fridge (duty free beer and bourbon from Changi Airport) and enjoyed the free daily supply of soft drinks and tea and coffee pods for the Nespresso. Very relaxing rooms with two free movie channels plus discovery, cnn etc.

You will get to know the staff and they will know you by name. They were always looking for more to do for us. Even brought up complementary Chandon Champagne on arrival to celebrate our anniversary - an unexpected sweet touch. All the advice we received was sound.

Breakfast (included) was very good and the buffet changes slightly everyday. The omelette is recommended, as are the chicken chipolatas.

For an inexpensive bite, try Swee Kee's (Black and Gold sign) near the corner of Seah St and North Bridge Road. Cheap food and drinks and very nice.

All in all, location, accommodation, service was exactly what we were looking for. Peace and Quiet. Only ever saw a max of 4 other guests by the pool. Plenty of room.

Those looking for Bigger and Brassier / Hustle and Bustle = better, then perhaps you need to look towards Marina Bay Sands.

We are very glad we chose Naumi and would certainly return.

One small critique:- Perhaps look for a way to quiet the effect of the closing sliding doors on the bathrooms. You can hear and almost feel the shudder when guests next door or above close the sliding door too quickly / hard. Maybe a thick foam / rubber buffer between the wooden door and frames would do the trick??

Room Tip: The Deluxe Rooms have a Kitchenette with fridge, microwave and utensils, a separate living area and large bedroom plus a separate bathroom. Very quiet street.
  • Stayed: April 2012, travelled as a couple
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3  Thank Megan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, Public Relations Manager at Naumi Hotel, responded to this reviewResponded 9 May 2012

Dear Megan H,
Thank you for your great review, we're really delighted when guests notice and appreciate the thought and detail that goes into furnishing the hotel and provision of amenities.
I've noted your point on the noise insulation- we are already working with some consultants on how to manage it better. Nonetheless, I'm glad this issue did not affect your rating for Naumi.
Thank you for choosing to spend your 10 year anniversary with us and I hope you'll be back at Naumi again soon!

Cheers,
Stephanie
Marketing & PR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2012

Stayed here at the tail end of our 3 week honeymoon. Was initially wooed by the spectacular views from rooftop infinity pool - did not disappoint on arrival.
Overall, the hotel is very small/intimate which is part of it's draw. Centrally located, literally across the street from Raffles. Rooms are spacious and well stocked. GREAT beds, so big and comfy.
Staff service is great - we were able to store some of our luggage there for 3 weeks prior to checking in which was a great service. Breakfast was superb - huge assortment.

Only negative would be that some wear and tear is starting to show - areas like the pool are largely unsupervised so not tidied up regularly with lots of used towels all over the place. Washrooms on both the rooftop and in the lobby could do with a proper clean/update. Generally, seems like they are a tad understaffed at times which you wouldn't expect from a hotel of this standard, especially given the cost.

  • Stayed: April 2012, travelled as a couple
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Thank girlgtlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie H, Public Relations Manager at Naumi Hotel, responded to this reviewResponded 9 May 2012

Dear Girlgtlondon,
Thank you for your review and for choosing Naumi as your last stop on your honeymoon! It sounds like your stay with us was a great experience overall, but there's always room for improvement so thank you for your constructive feedback.
We will definitely have the respective departments look into better maintenance on the rooftop. We're also pleased to let you know that we have plans for upgrading and hope we will be able to impress you on your next stay with us!

Cheers,
Stephanie
Marketing & PR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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