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“A jewel of a hotel” 5 of 5 bubbles
Review of Naumi Hotel

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Naumi Hotel
Ranked #20 of 309 Hotels in Singapore
Certificate of Excellence
Eastleigh, United Kingdom
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“A jewel of a hotel”
5 of 5 bubbles Reviewed 5 April 2012

We really enjoyed our stay here. A large 2 section room with the ability to make it very dark and very cold. Good room facilities include a small kitchen section and a decent coffee machine plus selection of tea and coffee. A good location with an easy walk to the local MRT or bus routes. Breakfast is of good quality with enough choice. Check in is easy and customer service is excellent. One gripe is that check out could be better - having a cool room to change clothes in, rather than the pool area would be good.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank russell t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaumiBoutique, General Manager at Naumi Hotel, responded to this review, 10 April 2012
Dear russell t,
Naumi says..... thank you.
It is great to read that you have enjoyed our hotel, her service, facilities & amenities. Your positive feedback is encouraging and we hope that you will visit us again soon.
cheers,
peter wong
hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,977 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (340)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perth, Australia
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 3 April 2012

Mixed emotions about this hotel. The staff are fantastic personality wise but unabel to deliver a consistent 5 star/luxury experience.
* Breakfast - best description is "herding cats" and I am talking about the way the staff work. Sometimes you get five offers of coffee before you get the one you ordered and other days you cannot get anyone to take an order. The same applies to the eggs request.
* Smoke-free hotel - the hotel pushes this however guests seem to be able to smoke around the pool to the smothering level for those of us that do not smoke. Saw guests smoking there while staff were showing potential guests around and nothing was said.Had to leave the pool area at least once due to the smoke level. And also do not sit next to the windows in the restaurant as the smoke from the guests who smoke out the front wafts through the gaps.
* Ladies only floor - it isn't. I had requested it but noticed quite a few couples also staying ont he floor (it is a total of five rooms out of 40 in the hotel). Please do not advertise something you cannot deliver.
* Bed Linen - attached is a photo of the lovely hole in one of the bed linen (duvet cover) also small holes in the pillows were noticed.
* Bathroom - bring your own bleach - see photos of the silicon around the shower. The mould is outstanding.

However, great location to get around from, staff are lovely if ineffectual, rooms are a really good layout, TV channels not great, the spa and nail places they recommend are really good (had to test drive them), breakfast is well cooked (strange options though …lol). It is sad, it is like they have a really good base and NO PROCESSES to support the infrastructure.

  • Stayed April 2012, travelled solo
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank koroua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaumiBoutique, General Manager at Naumi Hotel, responded to this review, 10 April 2012
Dear koroua,
Naumi says.... thank you for your feedback.
Please accept our sincere apologies for areas where we did not meet your expectations.Your comments have been noted and we will ensure that we our processes are adhered to at all times and fine-tuned where necessary. Our maintenance programme will be speeded up to ensure that there are no mouldy areas as well. On a brighter note, I am glad that you found our staff fantastic, enjoyed our recommendations for spa and nails "therapy" and liked our predominantly healthy breakfast choices. Once again, thank you for your candid feedback.
best regards,
peter wong
hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 29 March 2012

Great hotel! Really cozy, beautiful decoration. Great location, right next to Raffles Hotel and close to the marine and subway.
Very pleasant staff and the breakfast really good.
Spacious and really nice room! And the pool on the top really cool!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SofiaG10_Lis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaumiBoutique, General Manager at Naumi Hotel, responded to this review, 10 April 2012
Dear SofiaG10_Lis,
Naumi says...... our breakfast is healthy.
Thank you for your encouraging comments. I am glad that you enjoyed your stay with us and found our hotel great, cosy with pleasant staff. Our breakfast is predominantly made up of healthy selections and I am glad that you enjoyed it. My team & I hope to see you back soon.
cheers,
peter wong
hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkshire
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

Really good stay, nice comfortable hotel, with some joie de vivre. Staff were very attentive, nice infinity pool on the roof. Handily located for central Singapore particularly Chimes and Raffles Plaza. Recommeded.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jwystand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaumiBoutique, General Manager at Naumi Hotel, responded to this review, 10 April 2012
Dear jwystand,
Naumi says..... thank you.
I am glad to read that you enjoyed your stay with us. Thank you for your compliments about our location & staff service...... its been passed on to them. We hope that you will visit us again soon.
cheers,
peter wong
hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 24 March 2012

lovely, contemporary hotel. Very attentive staff. Excellent bar with the best selection of whiskies. Lovely wine list. Really great location as surrounded by restaurants and activities. Molten brown in the bathroom. Proper coffee machine in the room and complimentary soft drinks. Yoga, pool and stunning nighttime views off the balcony.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 770claybuilder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaumiBoutique, General Manager at Naumi Hotel, responded to this review, 10 April 2012
Dear 770claybuilder,
Naumi says....... come drink with us as well.
Thank you for your positive feedback. I am glad that you enjoyed our hotel and her facilities especially our whisky bar. It is always great to see that our guests have managed to make time to also enjoy Naumi's phenomenal views from our rooftop infinity pool. We hope you will return soon to visit Singapore & Naumi again.
cheers,
peter wong
hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Naumi Hotel

Property: Naumi Hotel
Address: 41 Seah Street, Singapore 188396, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Singapore
#8 Romantic Hotel in Singapore
#19 Family Hotel in Singapore
#20 Luxury Hotel in Singapore
Price range (per night): ₹ 14,181 - ₹ 23,053
Hotel Class:4.5 star — Naumi Hotel 4.5*
Number of rooms: 73
Official Description (provided by the hotel):
Naumi Hotel is an intimate retreat in Singapore that presents a selection of 73 elegantly-appointed rooms to cocoon guests in comfort. Find refuge and resplendence in Naumi Hotel with a huge selection of handpicked original design pieces from B&B Italia, Poltrona Frau, Zanotta, Tom Dixon, Artemide, alongside an impressive collection of some specially commissioned Singaporean art. With an international design pulse that is both attractive and architecturally appealing, Naumi is the trendsetter. Set in the heart of the Singapore’s Central Business District, Naumi Hotel is a state-of-the-art boutique hotel located a stone’s throw away from the Suntec Convention Centre, the Formula One Track, and a myriad of inner-city shopping centres. Cloud 9, our hotel’s rooftop infinity pool and bar will be closed for upgrading works from 16 October 2015 and will reopen on 20 November 2015. During this period, guests will not be able to access the pool and bar facilities at Naumi. Alternative pool access arrangements have been made at nearby hotels. We apologise for any inconvenience caused. ... more   less 
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Also Known As:
Metropole Hotel Singapore
Naumi Hotel Singapore

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