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“Wonderful hotel with great prices”

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Holiday Inn Singapore Orchard City Centre
Ranked #32 of 314 Hotels in Singapore
Certificate of Excellence
Doha
Level 6 Contributor
114 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Wonderful hotel with great prices”
Reviewed 15 June 2012

This hotel has great rooms and excellent location with a great price and superb service !

  • Stayed June 2012, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
1 Thank ALWALEED A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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Durham, North Carolina
Level 4 Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 June 2012

If the Hyatt or Weston bought this hotel, they would be in business immediately; no refurbishing required. The hotel is most attractive with full amenities and is well located in the city. I found the staff amazingly helpful and polite. The MRT (subway) is within a 10 minute walk (go out by the bar, walk one block to Orchard Street, turn right, walk one block until you see the MTR sign across the street. Cross at the light and go right at the MTR sign--it looks as if you are going into a shopping mall). The MRT is easy to navigate. I will definitely stay here on my next trip to Singapore.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Durhamtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kavieng, Papua New Guinea
Level 6 Contributor
58 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 468 helpful votes
Reviewed 13 June 2012

I was flying in for a long weekend in Singapore, and chose this hotel specifically for its close proximity to the shopping and Somerset MRT station. Of course, it helped that H.I. Orchard City Centre was highly rated by previous TA reviews. But as we all know, everyone's experience is bound to be different, so I was very keen to see for myself what all the fuss was about and whether it would be worth an eight hour plane trip both ways.

My booking was made through H.I's website and the package I booked (King size, inclusive breakfast and broadband) did not require a prepayment. From the outside, the building is non-descript, but step inside the lobby and things change. Your eye is drawn to two fully lit crystal chandeliers and an enormous blue oriental rug running the length of the lobby - first impression is one of luxuriousness, this is definitely not your average H.I. Check in service was both friendly and efficient - a credit card deposit was given and I was handed an access card for my sixth floor room.

On entering, I noticed the light streaming in through the window. Drawing back the curtains you see a sea of green from the park beyond.This park is in fact the back garden of the Singaporean president's official residence. Getting back to my room. The proportions are generous and there is no prospect of feeling claustrophobic here. Overall, the feeling is very fresh and clean. The colour scheme and decor is warm with contemporary earthy brown tones as seen in the patterned carpet, timber furniture, and block-out curtains. Business travellers can go about their work on a decent size desk with an adjustable padded office chair. To relax, there's also a nice armchair with ottomon and sidetable to take in the park views with your afternoon tea or evening cocktail. The bed and padded headboard is huge, and more importantly very comfortable indeed. A nice touch offered by this H.I. is a pillow menu from housekeeping! But I was satisfied with what was already there (2 x soft and 2 x firm pillows) and so declined to get more pillows.

There is stocked mini bar fridge beneath the TV; the prices are not that much more expensive than what you'd pay outside. Tea and coffee making facilities and clean glasses are also provided. Just note: there are no mini milk portions provided, just powdered creamer, which is not really suited for tea-making.

Storage space is really ample with large sized wardrobe with plenty hangers; you'll also find an electronic safe, iron and ironing board and two waffle fabric type bathrobes - very comfortable. For entertainment, you have a large wall-mounted LCD TV with about twenty channels on offer including news, sports, documentaries etc. I didn't really find anything appealing, but then again I was not spending much time indoors, so no matter. For broadband connection, H.I. offers packages starting from daily rates. My rate included broadband, but this turned out to be the biggest disappointment of my stay. After the first day, the connection was decidedly patchy and seemed to work best early mornings and late evenings. During the day it would often just cut out. I would say that it only worked around 50% of the time I wanted to connect. Signal strength never exceeded 3 bars when it was working and was mostly just one or two bars. Since I was on holiday it didn't really matter, but I imagine a businessman would not be of the same thinking.

The bathroom was small but not overly so; but it was literally shiny clean and well supplied with linen. The toiletries are H.I. branded and in copious supply: shampoo, conditioner, moisturizer, body wash, soap, as well as those often forgotten items like toothpaste, tootbrush etc. I found the quality of the toiletries slightly disappointing; its OK, but nothing to rave about. Still, like everything else, at least it was replenished daily. Overall, I would say that this smart contemporary styled room is impeccably fresh and clean - top marks to housecleaning.

Since Singapore is a foodies paradise I mostly ate out, and only ordered room service once: a satay selection and club sandwich with what else, a Singapore Sling cocktail! Service was slow (45 minutes), but worth the wait. Another gastronomic point worth mentioning is H.I's amazing buffet breakfast, unquestionably the best spread I've seen anywhere. This being Singapore, I was not surprised to see not one but three choices on offer: western, oriental and Indian. Of course, you're welcome to mix it all up as I did every morning. But it does get busy though, so plan to go either before 8 or after 9:30 (breakfast hours are 6:00 - 10:30).

There were other facilities at H.I. which I never got to use such as the pool, gym, bars, and Indian restaurant, but I would be surprised if they were not of high quality like everything else here.

My impressions of this H.I. were very positive. A few of the highlights: the stunning lobby; the great room and the terrific buffet breakfast. Not so good was the broadband connection. For about AUD$300 per night I thought H.I. was excellent value and would recommend this hotel to those looking for 4 star quality accommodation with easy access to the Orchard Road shopping district.

If my report and photos helped in your decision making - or if you just enjoyed reading it - then please take the time to click the 'Was this review helpful?' button located below. This is the only feedback I receive and I appreciate your acknowledgement.

Room Tip: Ask for a room on the upper floors, you'll get better views of the park.
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  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
35 Thank ExLibris76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
County Wexford, Ireland
Level 4 Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 June 2012

Our stay in Singapore at the Holiday Inn was one of the best we have ever stayed in. It was spotless and the staff were magnificent partlcularly in the executive lounge and the Indian restaurant. The rooftop swimming pool was also maintained and kept in a spotless condition, ,congratulations to the young man concerned.

Room Tip: I would recommend the 3rd floor to be close to the executive lounge but all rooms seemed to be of eq...
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  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 June 2012

Was at the hotel with my family recently for 5 nights. On arrival we were given a free welcome drink at the Hari's Bar. Excellent location close to orchard Road, yet in a peaceful locality.Comfortable rooms . The staff is very courteous & sincere. Breakfast was good, but it was almost the same everyday. Even the pastries & muffins were the same daily. Theyneed to review the breakfast menu & try & give different variety each day. Overall & excellent hotel & i would definately stay there again.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zehan9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Singapore Orchard City Centre

Property: Holiday Inn Singapore Orchard City Centre
Address: 11 Cavenagh Road, Singapore 229616, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Singapore
#22 Business Hotel in Singapore
#27 Romantic Hotel in Singapore
#32 Luxury Hotel in Singapore
Price range (per night): ₹ 12,205 - ₹ 20,357
Hotel Class:4 star — Holiday Inn Singapore Orchard City Centre 4*
Number of rooms: 324
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore's well-known shopping boulevard, Orchard Road, Holiday Inn(R) Singapore Orchard City Centre is just minutes away from the Central Business District, the Somerset and Dhoby Ghaut Mass Rapid Transit (MRT) stations as well as the Central Business District and medical centres including the Paragon Medical Singapore and Mount Elizabeth Medical Centre. Explore the city at ease with popular cultural districts such as Bugis, Chinatown and Little India, and attractions like the Singapore Flyer and Gardens by the Bay all located within close proximity, making us an ideal spot for staycation. Changi Airport is a short 25-minute drive away. The hotel boasts 324 well-appointed guestrooms, 11 state-of-the-art function rooms, a collection of two restaurants and a bar - Tandoor, featuring authentic North Indian cuisine, Window on the Park showcasing Asian and local delights, and Lobby Lounge & Bar which offers the perfect venue to unwind after a business meeting. ... more   less 
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Also Known As:
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Holiday Inn Park View Singapore
Singapore Holiday Inn

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