We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent Staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Grand Park City Hall
Ranked #45 of 308 Hotels in Singapore
Singapore, Singapore
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Excellent Staff”
Reviewed 4 July 2012

Am a regular guest of this hotel, staying 4 to 5 times a year.
Reception/concierge staff is great, very friendly and is recognizing regular returning customers.
Am having daily my continental breakfast at the bar,again great staff, attentive to customers requests, prompt service.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fei1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Grand Park City Hall, responded to this review, 6 July 2012
Dear Valued Guest,

Thank you for selecting Grand Park City Hall as your preferred choice of stay during your recent visit to Singapore.

I am very pleased your stay with us has been an enjoyable one. It is certainly very gratifying to hear our staff members have continuously live up in service delivery.

We look forward to be of service to you again at Grand Park City Hall.

Warmest regards,

Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,464 reviews from our community

Traveller rating
    1,178
    796
    332
    91
    67
See reviews for
435
811
186
644
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (430)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
1 review
Reviewed 3 July 2012

This is my first time staying in this hotel but a wonderful experience.especially at the Crystal Club not to mention all staff from the concierge ,reception an Club Floor Staff were excellent .except for the Housekeeping They did a good job but only thing there was some communication problem as they can't speak English.And was difficult to communicate with the staff..All club staff were very good exceptional to mention Kripta.A sweet an lovely Lady who without any trouble assisted me in whatever I needed help in .Without any trouble.Thankyou very much for making our stay a memorable one.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shoren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Grand Park City Hall, responded to this review, 5 July 2012
Dear Valued Guest,

Thank you for selecting Grand Park City Hall as your preferred choice of stay during your recent visit to Singapore.

It is a delight to learn of your wonderful experience during your stay at the Crystal Club. We are proud to have staff members who deliver service from the heart. It is our desire to ensure that all our guests bring back sweet memories of Grand Park City Hall and we are glad you did. Nevertheless, I do sincerely apologise for the lack of command of English of our Housekeeping staff. We are currently embarking on English training classes for them but I will certainly pass your good words to the staff for their effort.

It is indeed a pleasure to be of service to you on your first visit and we hope to welcome you back again in the near future.

Warmest regards,

Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 28 June 2012

I loved this hotel. The hotel itself is beautiful, the rooms offer stunning views, and the location is great. You are right in the city within walking distance of the harbor. To top it off, the staff are super friendly and helpful.

I would definitely recommend this hotel and stay here again.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank world_heroine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Grand Park City Hall, responded to this review, 4 July 2012
Dear Valued Guest,

Thank you for selecting Grand Park City Hall as your preferred choice of stay during your recent visit to Singapore.

We are pleased to learn of your enjoyable stay and services rendered by our staff members. We are encouraged by your compliments and will continue to strive for excellent service to our guests.

It is our pleasure to be able to serve you and certainly look forward to welcoming you back again.

Warmest regards,

Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 June 2012

We booked through AsiaRooms and got a pretty good deal. Our 'standard' room turned out to be an 8th floor corner room with great city views. Being at the end of the hall it was very quiet. The staff were friendly and the concierge helpful at all times.
We travelled by public transport mostly as the City Hall MRT was not far from the hotel. Buy a Tourist Pass if you plan on using public transport as it saves you the headache of working out fares each time. Jump on and off all trains and buses as much as you like for only about $10/day. Fantastic!!
I would definitely stay here again!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pankun74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Grand Park City Hall, responded to this review, 29 June 2012
Dear Valued Guest,

Thank you for selecting Grand Park City Hall as your preferred choice of stay during your recent visit to Singapore.

We are pleased to learn that you were happy with the services rendered by our staff members as well as enjoyed the room accommodation at our hotel. We will continue to give our best service to our guests at all times.

We look forward to welcoming you back on your next trip.

Warmest regards,

C.T. Lim
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
1 review
Reviewed 25 June 2012

Hotel staffs are very accommodating, though at the reception - there was a staff (Male with eyeglass) who attended to us on 19June2012 checkin at about 1pm, may seem to have a bad day or was it just his mannerism facial expression, that he doesn't smile and was a little rough on me..during checkin. Other than this, the staffs attending the breakfast areas go out of their way to accommodate..the staffs at the entrance were friendly and helpful..I give 7 star here rating here.Location is great..just a few minutes walk to Raffles City where there is a shopping mall.., and for the IT enthusiasts, this hotel is right next to the Funan Mall..Room is good, and value for money..
One comment - the key card, this is magnetic and runs into problems whenever there's a magnetic source..ie., if placed to a mobile phone, I had to come down to the reception a few times just to have the key card corrected, I recommend the "swipe card" which works better and pretty rugged and not subjected to this kind of problem like the magnetic-strip key card currently in use

Room Tip: My room was good on the 6th floor, and since it was my first time at the hotel, I couldn't compa...
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tevarit D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Grand Park City Hall, responded to this review, 26 June 2012
Dear Valued Guest,

Thank you for selecting Grand Park City Hall as your preferred choice of stay during your recent visit to Singapore.

We apologise for the experience that you had encountered upon your check-in and with your key card which had a malfunction. However, we are pleased that you had enjoyed the services rendered by our staff members, especially from the restaurant and Concierge.

We hope to have the privilege of serving you again whenever you are in Singapore.

Warmest regards,

C.T. Lim
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Singapore hotels
Peninsula Excelsior Hotel
#115 of 308 in Singapore
3.5 of 5 bubbles 4,246 reviews
Carlton Hotel Singapore
#53 of 308 in Singapore
4.0 of 5 bubbles 3,757 reviews
Show Prices
Show Prices
Show Prices
The Quays
Park Regis Singapore
Park Regis Singapore
#48 of 308 in Singapore
4.0 of 5 bubbles 3,365 reviews
The Quays
Park Hotel Clarke Quay
Park Hotel Clarke Quay
#49 of 308 in Singapore
4.0 of 5 bubbles 3,772 reviews
Fairmont Singapore
#17 of 308 in Singapore
4.5 of 5 bubbles 5,671 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Park City Hall? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Grand Park City Hall

Property: Grand Park City Hall
Address: 10 Coleman Street Grand Park City Hall, Singapore 179809, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Singapore
#41 Romantic Hotel in Singapore
#45 Luxury Hotel in Singapore
#65 Family Hotel in Singapore
Price range (per night): ₹ 4,200 - ₹ 21,281
Hotel Class:4.5 star — Grand Park City Hall 4.5*
Number of rooms: 153
Official Description (provided by the hotel):
Grand Park City Hall is an architectural gem strategically located in Singapore's Civic District and a short five minutes' drive from the Central Business District. Whilst the harmonious integration of century-old conservation shophouses with modern architectural style has earned us the prestigious Architectural Heritage Award, our impeccable service, coupled with our spacious rooms & gourmet cuisine have won the hearts of many who have stepped through the doors of our hotel. Our rooms are also equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to 11 countries. Announcement: Grand Park City Hall will be undergoing a transformation from 1 April 2016. The renovation will be carried out in phases, with the first phase scheduled to complete on 1 April 2017 and the overall transformation to be completed at the end of 2017. Please refer to hotel announcements or reach out to our guest service representatives any time for inquiries. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda and HotelQuickly so you can book your Grand Park City Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park City Hall Hotel Singapore
Grand Park City Hall Singapore
Grand Plaza Park Hotel Singapore
Grand Plaza Singapore
Grand Plaza Hotel Singapore
Grand Plaza Park Royal Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing