We (two adults & 1 child) spent 5 nights at the Grand Pacific and loved it! The location is terrific, close to shops, restaurants, malls, even a 7-11 next door, right on a bus route and walking distance to other transport.
We agree with other reviewers about the standard of the rooms which definitely need a make-over and some updating! The bathroom is tiny, but there is a bath/shower and complimentary soap/gels/shampoo etc. Bed was very hard and pillows need replacing ): Our daughter's rollaway bed was comfy by her standard. Room was clean, housekeeping staff friendly and unobtrusive (and respected the 'do not disturb' sign - happy to come back later without complaint, not usual in hotels these days!)
The staff were first-rate (except for one of the front desk ladies who had some real attitude which was quickly doused by the duty manager!!); they were especially helpful and caring when my husband fell ill and required a doctor and then a wheelchair. Management sent up a courtesy fruit basket and regularly checked on my husband's welfare. The concierge/s (all three) were fantastic with helpful suggestions and advice, and the restaurant/cafe staff went out of their way to help when my husband was in the wheelchair. They were also very child friendly, making life easier for our 6 year old!
No wi-fi in the room (but cable link available for $10/day), no drinks in the mini-bar fridge (7-11 next door to buy your own), no drama. Nice pool with sun lounges, cafe chairs/tables and plenty of shade or sun as you prefer.
We booked through SIA Holidays and would highly recommend the hotel (great rate) especially if you want to be seen as a guest and not just another number checking in!
Great work Grand Pacific Hotel staff!!!!!!!!!!!!!!
- Official Description (provided by the hotel):
- Sixteen-story Hotel situated in the heart of business district, shopping & entertainment centre. ... more less
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- Also Known As:
- Allson Hotel Singapore
- Singapore Allson Hotel
- Allson Singapore
- Grand Pacific Hotel Singapore