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“unruffled at raffles”

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Raffles Hotel Singapore
Ranked #4 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 3 June 2012

a global landmark and deservedly so, it's easy to understand why people come to just LOOK at this colonial masterpiece. Better still, take a gin sling in the Long Bar. Crunch your way over peanut shells, scattered somewhat self-consciously over the floor, and repose in a setting of restrained elegance. 100 years of service to the rich and famous has created an atmosphere that is without equal but which never seems pretentious.

  • Stayed: May 2012, travelled solo
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Thank frazerprice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre J, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 7 June 2012

Thank you for writing us about your time at Raffles Hotel Singapore and the Long Bar. Indeed, it is pleasant to walk around the gardens and the Raffles Arcades and then enjoy a Singapore Sling that is prepared according to the original recipe.

I hope you come back and visit us again, trying maybe some of the other restaurants, too.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts

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2,880 - 2,884 of 4,254 reviews

Reviewed 3 June 2012

We stayed at the Raffles for two nights as part of our 40th birthday trip to Singapore. The hotel lives up to his reputation and we had a brilliant time. Everything was perfect from the moment we arrived at reception to the moment we left (with great regret). The hotel is beautiful, is located in a very centrally, smells incredibly nice (they actually sell the fragrance at the Raffles shop and we saw more than one person buying it!!) and the rooms are beautiful. Perhaps the only negative point was that you do not have a view of the Singapore skyline and also that the TV was suprisingly old-fashioned with few TV programmes. But other than that, the pool is fantastic, breakfast very nice and the staff really go out of their way to make your stay special (a special thanks to Adieh). We would go back in a heartbeat for a special occasion. Thank you again!

  • Stayed: June 2012, travelled as a couple
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3  Thank Kirsten39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre J, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 5 June 2012

Thank you for your review, it is good to hear that you had a pleasant stay for your special occasion. I am impressed that you remember the name of certain colleagues and hope to see you at your next visit to Singapore again.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts

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Reviewed 1 June 2012

Raffles Hotel Singapore, being the Grand Dame of hospitality and more a legend than a hotel, offers service beyond expectations. Covered with fine traditions and residential elegance this hotel goes into the category: "Must Stay Once In A Lifetime" and is in a class of its own.
Sip on a Singapore Sling at Long Bar or while sitting and relaxing on the verandah, overlooking the lush gardens.
Loved, loved, loved Raffles Hotel Singapore!

  • Stayed: April 2012, travelled with friends
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4  Thank SibylleZM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre J, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 7 June 2012

Many thanks for your compliments on Raffles Hotel Singapore, I hope you will come back and visit us again, so that your Raffles experience is not just "Once in a Lifetime".

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts

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Reviewed 29 May 2012

I have been fortunate enough to have another 2 day stay at Raffles before returning home, this time I was with my daughter and I wanted her to experience the atmosphere and elegance of this iconic hotel, I was not disappointed, to have coffee or tea delivered to your room day or night free of charge, and served on a silver platter with all the trimmings, How decadent, but wonderful. My daughter had a massage which she thoroughly enjoyed. We made use of the pool and spa, and while relaxing on the loungers we are delivered water and a plate of "nibbles"The staff go that extra mile to make your stay an enjoyable one.Then of course the Singapore Sling, first we had one in the Garden Bar, and were looked after by a lovely young man called August. Then later we went up to the Long Bar for another Singapore Sling, for me a must do to have a Singapore Sling in each bar. The rooms are large and well appointed and the items supplied in the bathroom were wonderful.

Room Tip: The garden rooms are lovely, but if travelling with a family I would book a suite in the main buildi...
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  • Stayed: May 2012, travelled with family
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6  Thank HyacinthBucket049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre J, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 31 May 2012

Thank you for writing a review about your stay at Raffles Hotel Singapore. I am happy to hear that you enjoyed the stay with your daughter and am impressed that you remember the name of certain colleagues.

I hope you had a safe trip back home and look forwrad to welcoming you again at Raffles Hotel Singapore.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts

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Reviewed 28 May 2012

Raffles is in a class of its own, not simply because there is no other hotel in the world that directly compares, but also because it has ignored those aspects of modern hotel service that do not fit its traditional ethos. As a result, those whose approach to hotel appreciation is based on a series of check boxes --- large screen TV - Check, Fully equipped gym and swimming pool - Check --- are likely to disappointed in multiple categories. The CRT TV in the rooms is antiquated and small and the workout facilities are inferior compared with other five star hotels.

The point is that this does not matter. Raffles wonderfully recreates the service and style of a bygone age. What it does, it does wonderfully well. This includes the rooms which were built for an age lacking air conditioning and are consequently constructed with small shaded windows looking out onto the verandas. Except at the very hotest part of the day the interiors are airy and light and the supplied air conditioning unnecessary. The welcome bar largely eschews mini bottles but contains full size bottles of gin, whisky and vodka and a refrigerator full of mixers. The main bedroom is spacious and airy and the bathrooms clean with oversized baths and showers.

The bars and restaurants are mostly open to the public and cheerfully expensive. But one does not stay at Raffles to count pennies and you find yourself happily forking over $20 for the occasional Singapore Sling.

However, what really makes Raffles work is the service. To busy to go shopping? The staff will happily take your shopping list and bring the items to your room. Fancy a snack at 3am, again no problem. After a day or so, all of the staff seem to know you and address you by name.

In short, Raffles makes it easy to believe that you have been transported back to the days of the British Raj. All you need is a little imagination and a desire for a few days of self-indulgence.

  • Stayed: September 2011, travelled on business
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6  Thank BusinessTraveller019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre J, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 31 May 2012

Many thanks for your positive review of Raffles Hotel Singapore. I am delighted to hear that you had a pleasant stay and that you enjoyed traveling back in time with us, to the heyday of the Raffles era.

I look forward to having you with us, next time you visit Singapore.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts

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Additional Information about Raffles Hotel Singapore

Address: 1 Beach Road, Singapore 189673, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Singapore
#2 Romantic Hotel in Singapore
#3 Business Hotel in Singapore
#4 Luxury Hotel in Singapore
Price Range: ₹ 30,469 - ₹ 54,806 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Hotel Singapore 5*
Number of rooms: 103
Official Description (provided by the hotel):
Raffles Singapore will be closed for renovation on 13 December 2017 with a planned reopening in the second half of 2018. Raffles Hotel is one of Singapore's most graceful landmarks. More legend than hotel, this luxury Singapore hotel celebrates a tradition of unwavering service excellence spanning more than 125 years.Immortalized in the novels of Somerset Maugham and Rudyard Kipling, Raffles Hotel, Singapore’s colonial-styled architecture and lush tropical gardens exude an atmosphere of timeless elegance. 5 restaurants and bars beckon, including the Bar & Billiard Room - new temporary home to the world renowned Singapore Sling; Tiffin Room, which continues the tradition of Afternoon Tea at Raffles and Raffles Grill, serving up the best Sunday Brunch in town. This luxurious Singapore hotel lies in the heart of the city, in close proximity to the banking and financial districts, Raffles City Convention Centre, Singapore International Convention and Exhibition Centre (SICEC), as well as leisure attractions including the casino at Marina Bay; the cultural sights of Arab Street and Chinatown and shopping at Raffles City shopping mall and Orchard Road shopping belt. ... more   less 
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Also Known As:
Singapore Raffles Hotel
Raffles Singapore
Raffles Hotel Singapore

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