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“Good Location, Good Room, No Service”

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Goodwood Park Hotel
Ranked #41 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 27 January 2012

Stayed there for three nights, Hotel is really a heritage, but I guess now it has been modified to a food court. There are restaurants those don't your signature on bill as claim they're out of the hotel! One of them, Gaia, is located just beside of the main old entrance which you see in all pictures.
But location is great Nd rooms are clean, but if you are looking for real luxury you won't find it there. Instead you'll feel you've left by your own. No one will smile you or even say good afternoon :) I think there is a serious lack of personnel there, I found them also a little impolite but maybe it's because of their Calture that never smile.
Also every where in the room you'll find a paper asking you politely not to steal anything :(
Finally, I've been in more luxury hotels in Hong Kong, Luala Lumpur and Dubai with much less price.

  • Stayed: January 2012
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2  Thank Aidin489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,109 - 1,113 of 1,698 reviews

Reviewed 27 January 2012

I stayed in the Hotel for 3 days on a business travel. From the first view, you will find this Hotel legendary. Rooms are specious, with a good view of surroundings. The decor is classic and make you feel of a colonial charm.
I like their restaurants' selections. Specially, the set menu in lunch is quite impressive. Although, lot of improvement can be done in Breakfast offerings.
Their staff is very well mannered, helpful and friendly.
Overall, a great experience which one would like to have many times.
It is expensive. But still, less than what you get there.
Dont miss it, if you can pay for it.

Room Tip: Ask for Rooms overlooking the inner pool.
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  • Stayed: January 2012, travelled on business
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Thank nitinsoni80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2012

The Goodwood Park is a "special" hotel close to the main shopping street in Singapore - it's not a "high rise", but a traditional hotel around a nice pool, upscale throughout, and very convenient.
We have stayed there over the years, probably a dozen times and never had a problem - the service is great, the front desk and conciege are most helpful.
You can walk to the (terrific) subway (get a 3 day "tourist pass") and get anywhere in Singapore easily,cheaply and cleanly! You can visit all the tourist places using the tourist pass.
If you really want a treat, - visit during the Christmas period when Singapore is FULL of lights and festivities!

Room Tip: Get a room by the pool if you have kids or spend a lot of time in the pool, get a room on the first...
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  • Stayed: December 2011, travelled as a couple
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Thank Lymebdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2012

Enjoyed my afternoon with a nice high tea. Prompt and dedicated customer service. Food served in nice english porcelain plates and coffee/tea served in nice english pots. Comfy seats keeps one relax!

Would like to go back for a second time experience. : )

  • Stayed: January 2012, travelled with friends
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Thank PrincessTay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2012

My family and I have stayed at the good wood park hotel 12 times.........8 times between 2007-8 and 4 in 2011. After staying there for so long, you would expect an upgrade or at least a recognition of who we are but none at all.

The hotel itself is very nice. Lots of history and décor very generally very trendy.....just some bits getting slightly dated. The rooms are very plain and simple but all the same very attractive. The main pool is absolutely lovely to swim in......right in the middle of such historic buildings and surrounded by skyscrapers.

Service unfortunately has got worse each time we come. Staff are quite surly and there's never a "Good morning" or "Good evening" as you pass the staff. Breakfast is definitely the hotel's biggest let-down. Food is very nice but cold and service can be at times disappointing........one morning they seated us in the rubbishy area down the side just to suit them. Some of the staff can be quite unpleasant but that is not the case with others......some are lovely.

Overall, the hotel is generally very lovely but with just some let downs. You can get better in Singapore for slightly more the same price so for the price, you should give it a go.

  • Stayed: November 2011, travelled with family
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1  Thank jammy321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GWPHGM, General Manager at Goodwood Park Hotel, responded to this reviewResponded 26 January 2012

Dear jammy321 Guest,

Thank you for choosing the Goodwood Park Hotel on your visits to Singapore over the years, we certainly appreciate your loyalty and great support.

We were however very concerned to hear your feedback regarding the service levels at our restaurant where you had breakfast in. This I want assure you is NOT the standard that our hotel is known for and we will address this matter very seriously with the respective heads of departments and we will have corrective measures implemented to prevent such recurrences in our lapse of service standards.

We are pleased to hear that you also found the hotel to have lots of history and presence/ambiance which is what our hotel is re known for.

I would personally like to invite you back to stay with us again on your next visit to Singapore.


Yours Sincerely,
Linda Wee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Goodwood Park Hotel

Address: 22 Scotts Road Goodwood Park Hotel, Singapore 228221, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#21 Family Hotel in Singapore
#23 Spa Hotel in Singapore
#26 Romantic Hotel in Singapore
#31 Business Hotel in Singapore
#41 Luxury Hotel in Singapore
Price Range: ₹ 12,017 - ₹ 23,697 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Goodwood Park Hotel 4.5*
Number of rooms: 233
Official Description (provided by the hotel):
Goodwood Park Hotel is set amidst on a luxurious 6-hectare landscaped garden within Singapore’s famed shopping belt in Orchard Road. A quiet retreat for guests with the hustle and bustle of the city at its doorstep. It is conveniently located 5-10 mins walk to Orchard MRT Station and upmarket shopping malls such as DFS Galleria, Paragon, Ngee Ann City and ION Orchard; 15 mins drive to Central Business District. A 10-15 minutes drive to the Central Business District and numerous nightlife options at Clarke Quay and Boat Quay, making it an ideal choice for both leisure and business travellers visiting Singapore. Guestrooms and suites at Goodwood Park Hotel feature contemporary amenities with pool or garden views, with some providing direct pool access to one of its two outdoor swimming pools and complimentary internet access for all in-house guests. The hotel’s facilities consist of two outdoor swimming pools, a well-quipped fitness centre, beauty and spa services, five renowned restaurants, a bar, a deli and a range of banqueting and meeting venues to cater to every need and occasion. ... more   less 
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Also Known As:
Goodwood Park Singapore
Hotel Goodwood Park
Goodwood Park Hotel Singapore

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