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“Great Hotel”

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Pan Pacific Orchard
Ranked #38 of 317 Hotels in Singapore
Reviewed 19 April 2012

The employees were very helpful. The suite was very well and tasteful design.
Housekeeping did an outstanding job. The room was clean. Great bathroom amenities.
Breakfast at the Pacific Club Lounge was outstanding. I needed breakfast at 5:30 and the staff at the coffee shop were very helpful evenso they were busy setting up an impressive breakfast buffet. Doorman and bell staff are very friendly and helpful. In short it's a hotel I love to go back.

Stayed: April 2012
1  Thank Karl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificOrchard, Rooms Division Manager at Pan Pacific Orchard, responded to this reviewResponded 11 May 2012

Dear Karl W,

We are thrilled to hear that you thoroughly enjoyed your stay with us during your visit to Singapore.

It is always rewarding to receive acknowledgment of our commitment to create memorable hotel experiences and I am sure the team will be delighted to hear that they had left such a great impression.

Once again, thank you for taking the time to share your wonderful feedback and we look forward to be of service to you again very soon.

Warmest Regards,
Justin Style
Rooms Division Manager

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2,161 - 2,165 of 2,522 reviews

Reviewed 11 April 2012

My experience as a rare but regular guest with this hotel changed over the years according
to neccessary improvements already implemented., for example a lounge.

As I was informed further upgradings will take place still this year floor-by-floor.

The management will certainly also address a highlight of the hotel: the large swimming pool aera.

One issue had never changed: the : the reception at the lobby and by the reception had been- in most of the cases- overwhelming , a reason to remain a loyal guest and recommend this place to friends of mine--last but not least for the ideal location very close to Orchard Rd.

Room Tip: Since years I prefer the corner rooms /suites starting from at least 10th floor upwards. Higher f...
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  • Stayed: April 2012, travelled solo
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2  Thank Reinhard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificOrchard, Rooms Division Manager at Pan Pacific Orchard, responded to this reviewResponded 3 May 2012

Dear Reinhard C,

It is always a pleasure to hear from our regular guests and I am delighted to know that you had an excellent experience staying with us. It’s even more rewarding to know that you will be recommending us to your friends. At Pan Pacific Orchard, we are constantly working towards enhancing our facilities and services to deliver the best guest’s experience.

Once again, thank you for sharing your experience with us and we look forward to the welcoming you back for another enriching and refreshing Pacific experience very soon.

Regards,
Justin Style,
Rooms Division Manager

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Reviewed 11 April 2012

Great hotel in good location for night life & shopping

Clean rooms , with great showers , wi fi and attentive staff

Excellent front staff and lobby area , fun and good at thier jobs

Good food and worth trying

Good value for money & ok both for business & family

Room Tip: join the gha rewards programme
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  • Stayed: April 2012, travelled on business
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1  Thank stevekDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificOrchard, Rooms Division Manager at Pan Pacific Orchard, responded to this reviewResponded 3 May 2012

Dear steveDubai,

Thank you for choosing Pan Pacific Orchard as your preferred accommodation during your recent visit.

We are pleased to hear that you enjoyed the convenience of our hotel location. Your kind words will be shared with our associates and I am sure they will be delighted to know that they had created a memorable hotel experience.

Once again, thank you for taking your time to share your experience with us and we look forward to your return very soon.

Warmest Regards,
Justin Style
Rooms Division Manager

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Reviewed 6 April 2012

The Pan Pac Orchard is in a great location right on Orchard Road close to the MRT, it was competatively priced and the service was great. The room's had everything in them you could need and the staff were always friendly and helpful.

  • Stayed: February 2012, travelled on business
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Thank Angela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificOrchard, Rooms Division Manager at Pan Pacific Orchard, responded to this reviewResponded 3 May 2012

Dear Angela J,

It was a great pleasure to have you as our guest at Pan Pacific Orchard during your recent visit to Singapore.

I am delighted to hear that you had a pleasant stay and enjoyed the hotel’s convenient location and proximity to Singapore’s shopping haven – Orchard Road.

Thank you for taking your time to share your experience with us and I hope that the team here at Pan Pacific Orchard will have the opportunity to welcome you back again!

Warmest Regards
Justin Style
Rooms Division Manager

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Reviewed 2 April 2012

Stayed for 3 nights. Hotel is clean, tasty food, good service. Wi-fi was available in the room. Privilege status makes your staying more comfortable. Fitness room gear is very good. Swimming pool is clean; about 20 m long and 1.4 m depth. Water without chlorine taste gives a great sensation
There is very comfortable dressing room with shower. Steam sauna just great; dry sauna has about 82 C - was weak for me, benches needs some cleaning. I prefer dry sauna above 100C. Hotel is well situated.

  • Stayed: March 2012, travelled on business
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1  Thank Sr887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificOrchard, Rooms Division Manager at Pan Pacific Orchard, responded to this reviewResponded 23 April 2012

Dear Sr887,

Thank you for choosing Pan Pacific Orchard as your preferred accommodation during your recent visit to Singapore.

We are delighted to hear that you enjoyed your stay and the facilities. At Pan Pacific Orchard, we are constantly working towards enhancing our facilities and services to deliver the best guest’s experience. I have highlighted your feedback to the team and we will look into those areas immediately.

Once again, thank you for taking your time to share your experience with us and we look forward to the opportunity of welcoming you back very soon.

Warmest Regards,
Justin Style
Rooms Division Manager

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Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#21 Spa Hotel in Singapore
#38 Luxury Hotel in Singapore
Price Range: ₹ 11,146 - ₹ 22,615 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Official Description (provided by the hotel):
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 
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Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore

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