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“Great location & Fantastic Stay.”

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Mandarin Orchard Singapore
Ranked #71 of 312 Hotels in Singapore
Certificate of Excellence
INA
Level Contributor
4 reviews
“Great location & Fantastic Stay.”
Reviewed 27 April 2012

We flew over to Spore, just to celebrate our son's birthday.
We picked Mandarin orchard because we are a repeating guests and always feel that its location is superb, right in the mid of Orchard road. It's convenient when traveling with little kids (without stroller), as you can just drop in to rest / drop your shopping bags instead of carrying around orchard.

The main lobby is at 5th floor and the check in time takes around 35 mins queues. Luckily the staff ask our family to sit at the bar while waiting for our turn to check in.

To our surprise, Mandarin Orchard gave us a room upgrade in the main tower. It was a club room, nice & newly renovated, with comfortable beddings and pillows. It also came with a fruit platter and a birthday cake for our son. It was really a special birthday surprise for him.
Special thanks to Mr Cristoph S, for his care and concern to ensure the best stay for every guest.

I would recommend Mandarin Orchard to any travelers who look forward an enjoyable time in Singapore, especially along orchard area. Just request for a newly refurbish room.

Room Tip: Request for higher floor at the main tower or orchard wing for a newly refurbish room.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ELLIS_LEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
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Traveller tips help you choose the right room.   Room tips (641)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
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  • Any
English first
Singapore, Singapore
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 April 2012

Decided to stay over for a couple of days after a meeting at the hotel. Must say that I was thoroughly imressed.

The hotel looks modern and extremely professional after the recent renovation. The rooms are really nice - probably the most comfortable among all hotels the I have stayed in at Singapore.

Would recommend this hotel highly.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rakesh333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bandar Seri Begawan, Brunei Darussalam
Level Contributor
440 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 25 April 2012

Stayed at Hotel for 4 nights. Unfortunately room we stayed in on 1st night had all kinds of wiring problems which kept us awake for much of the night.however, the management responded to our complaint and upgraded us to a superior room in the Orchard wing. This was MUCH better. My advice is you should book rooms in the Orchard wing, as rooms in the main wing are very poorly appointed. Nevertheless the Hotel's location in bustling constantly improving Orchard room is unrivalled. One comment is that with the major renovations several years ago, the construction of an upscale retail podium at the front has compromised the layout and functionality of the hotel. The food in the Hotel's coffeeshop Chatterbox continues to be consistently good although overpriced, and frankly the decor leaves much to be desired
Ca

Room Tip: Definitely go for rooms in the Orchard wing only
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sodesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 April 2012 via mobile

Mandarin orchard is right smack in the middle of Orchard road. So if you're in Singapore for shopping this would be the perfect hotel for you. We traveled with a small child and the room is big enough for the 3 of us. Breakfast was good on the first day but it was the same spread for the rest for our 4 days stay. Service not so good - I requested for an outlet adaptor which never came.

For the location and rooms il give this hotel a 5 but everything else is a 3.

Stayed March 2012
Helpful?
Thank Ctinio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 April 2012

We spent 8 days in Singapore recently and decided to return back to the Mandarin Orchard, as we had stayed there previously a few years ago and were satisfied with the hotel and great location. We knew the hotel had been recently renovated and were looking forward to the "new" hotel. Upon arrival at the hotel by taxi, we were told that the reception was not at the entry level, but that we had to go up to the 5th floor (strange ... but ok). At reception we spent nearly an hour trying to get our 2 rooms in order. I had previously rang the hotel a few days prior to our departure to confirm that we wanted to be in the main tower and that both rooms were to have twin beds. So of course when we arrived, none of my requests had been accommodated. We finally got 2 rooms, but one had a king bed, so they had to organise an extra wheelie bed for me to sleep on ( not impressed) - but we were too tired to haggle any further and accepted this - with the promise that we could change rooms the following day.

Breakfast the following morning was chaos, with long queues to get a table, very noisy and the food was spread out all over the place and one seemed to be walking and walking and bumping into people and children - what a zoo!

We decided that day to look for another hotel as we felt we were living in a railway station - this hotel now has over 1000 rooms and has become very impersonal. We checked into the Shangri-La Hotel and breathed a sigh of relief at the comfort and "sanity" of the place.

Having said this, the rooms themselves at the Mandarin are fine, nicely furnished and very pleasant, however the whole ambience of the hotel has totally changed, it is now far too large and impersonal and unfortunately we will not be returning.

Room Tip: Stay in the rooms in the tower wing and a higher floor if possible
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MoniqueSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Orchard Singapore

Property: Mandarin Orchard Singapore
Address: 333 Orchard Road, Singapore 238867, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Business Hotel in Singapore
#54 Family Hotel in Singapore
#60 Romantic Hotel in Singapore
#65 Luxury Hotel in Singapore
Price range (per night): ₹ 11,820 - ₹ 20,992
Hotel Class:5 star — Mandarin Orchard Singapore 5*
Number of rooms: 1077
Official Description (provided by the hotel):
Established in 1971, Mandarin Orchard Singapore is a veritable icon in the local hospitality industry, embodying rich Oriental charm. Its prominent location in the heart of the world-renowned shopping belt of Orchard Road makes it the preferred hotel of choice for many visitors. Boasting some 1,077 guest rooms, each a harmonious blend of comfort and contemporary elegance, they are equipped with broadband Internet access, comprehensive amenities and a panoramic view of the city from the higher floors. A smorgasbord of food and beverage offerings is available throughout the hotel. These include award-winning cuisines from Chatterbox, home of the Mandarin Chicken Rice; Shishen Hanten Sichuan Chinese Restaurant by Chef Kentaro; Triple Three, an international buffet restaurant; Coffee & Crust, a cafe serving tempting cakes, pastries and coffee; and Bar on 5, a chill-out bar five floors above Orchard Road. The hotel also offers expansive meeting and function facilities, making it the ideal choice for meetings, incentives, conventions and exhibitions. ... more   less 
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Also Known As:
Mandarin Orchard Singapore Hotel Singapore
Mandarin Singapore
Meritus Mandarin Singapore
Meritus Mandarin Hotel
Singapore Mandarin

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