stayed in ibis novena during 4 nights stay in Singapore. was a tour package booked via yatra and hotel was selected by yatra.. following are key observations:
rooms are small, bed can barely accommodate two adults and one kid. shower area extremely small. ac was not cold enough and can't reduce temperature beyond a point without seeking house keeping help (ac temperature control was locked). did not provide complimentary Mobile phone which guests can use during their stay at hotel. extremely helpful given you can call few countries including india for free and also has Internet which you can use to book cabs etc. by chance happened to ask reception on last day about ISD calling to India and that's when they told about this mobile phone.. front desk staff is generally helpful.. free wifi provided. no drinking water in rooms, though can refill your bottles at restaurant.
package included complimentary breakfast and spread was brilliant.. though restaurant staff is kinda rude and made comments like " you can't take food outside restaurant" when asked for second serving of omlette.. may be they had bad past experience but thats not the way to talk to guests.. its offending to say the least..
- Free Wifi
- Free Parking