We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
US$ 261
US$ 250
View deal
SAVE US$ 11
Free cancellation until 24/04/21
Hotels.com
Expedia.com
US$ 261
US$ 250
View deal
SAVE US$ 11
Free cancellation until 24/04/21
Booking.comUS$ 261
PricelineUS$ 261
CheapTicketsUS$ 250
View all 13 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Nearby Hotels
Reviews (61)
Filter reviews
63 results
Traveller rating
61
2
0
0
0
Traveller type
Time of year
LanguageAll languages
Traveller rating
61
2
0
0
0
Show reviews that mention
All reviews cold brew heated jacuzzi tau sar tea ceremony telok ayer sky pool grand premier room amoy street welcome gift on demand welcome amenity warm hospitality bak kut teh hotel manager room refreshments leather bound tea blends
Selected filters
Filter
Updating list...
23 - 28 of 63 reviews
Reviewed 4 weeks ago

Everything was very well thought of. Even the disposable items provided were of quality! will definitely come back for future stays! The staffs there were well trained, and provided top notch services.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank li0nellee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Lee, General Manager at The Clan Hotel by Far East Hospitality, responded to this reviewResponded 4 weeks ago

Dear li0nellee,

Thank you for taking the time to review your recent stay here at The Clan Hotel and I appreciate you sharing your compliments on our facilities and of course the high levels of customer service afforded to you by our team.

We hope to have the pleasure of welcoming you back soon!

Regards, Chris
The Clan Hotel – Be One of Us

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

What a great stay at The Clan! From the check-in experience where we were warmly welcomed with a cup of hot tea and snack from Alex, the tea master, down to Clemence who gave us a great download of the nooks and crannies of the hotel. Of note, he took effort in explaining the bespoke bars of soaps, teas, and functions of the various facilities of the room.

The location was splendid - walk across the street and you'll find yourself spoiled for choice in regards to food and entertainment.

I do highly recommend having a taste of their 'The Ritual' tea - we had the cold brew version and it was a light fruity flavor profile that leaves you wanting more.

Thank you Alex and Clemence for your warm hospitality. Looking forward to my next stay with The Clan!

Date of stay: March 2021
    • Value
    • Cleanliness
    • Service
Thank Weitian_zhang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Lee, General Manager at The Clan Hotel by Far East Hospitality, responded to this reviewResponded 4 weeks ago

Dear Weitian_zhang,


Thank you for taking the time to leave a positive 5-star review following your recent stay here at The Clan Hotel. I certainly appreciate your kind words complimenting Alex and Clemence - they will be thrilled to read your glowing comments.

We hope to have the pleasure of welcoming you back soon!

Regards, Chris
The Clan Hotel – Be One of Us

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

We had an excellent experience over the previous weekend at The Clan. We appreciate how much attention to detail and the touches placed into every aspect of the hotel, which complements the entire experience. From the refreshing fragrance at the entrance of the lift lobby, the tea ceremony to welcome guests, the attentiveness to detail by the staff, the amenities in the rooms, all greatly impressed. Thank you to The Clan for the wonderful and refreshing stay, and kudos to Far East once again!

Date of stay: February 2021
Trip type: Travelled as a couple
1  Thank babycowz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Lee, General Manager at The Clan Hotel by Far East Hospitality, responded to this reviewResponded 4 weeks ago

Dear babycowz,

Thank you for taking the time to review your recent stay here at The Clan Hotel. Delivering memorable and attentive service is what we do best here at the hotel, and I am thrilled that you experienced these both during your stay. I very much look forward to welcoming you back soon.

Regards, Chris
The Clan Hotel – Be One of Us

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

As the hotel is pretty new, there was little people. Hence, it's facilities has many timings that were available. Received a very warm welcome by the hotel crew and fall in love with their tea served while waiting for check in.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank memoriesirene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Lee, General Manager at The Clan Hotel by Far East Hospitality, responded to this reviewResponded 4 weeks ago

Dear memoriesirene,

Thank you for taking the time to share your appreciation with me following your recent stay here at The Clan Hotel. I am delighted to learn that you had a great stay and that you enjoyed the tea especially.

We hope to have the pleasure of welcoming you back in the not too distant future.

Regards, Chris
The Clan Hotel – Be One of Us

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

Stayed in a beautiful Grand Premier room with L shape windows featuring heritage and pocket views of the port. The room was adorned with beautiful elegant and dark wood. We also enjoyed sitting on the bay windows. Bath amenities are Vuddh (by HARNN) which had a unique sweet floral note which I haven’t seen around so far.

Service was beyond exceptional and very high touch. Some exceptional Clan Keepers include Chester, Vanessa and Fei Yan (Housekeeping). The complimentary craft beer was also a nice welcome amenity.

Views from the pool is exceptional on level 36. Breakfast is at Qin by Tunglok which is a famous Singapore Chinese restaurant chain. Chinese food will be your best bet and I had congee on both days which are without a doubt, delicious.

Can’t wait to return again soon!

Date of stay: February 2021
Trip type: Travelled as a couple
Thank angExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Lee, General Manager at The Clan Hotel by Far East Hospitality, responded to this reviewResponded 4 weeks ago

Dear angExplorer,

Thank you for taking the time to write such a wonderful review.

I am absolutely thrilled to learn that you enjoyed your stay here at The Clan Hotel! When booking any five-star hotel you always have high expectations and rightly so - I am delighted to learn that we certainly exceeded your expectations with our flawless service and great facilities.

We very much hope to see you again soon and look forward to welcoming you back.

Regards, Chris
The Clan Hotel – Be One of Us

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews