We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Budget - Not Boutique”
Review of Hotel Innotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Hotel Innotel
Ranked #92 of 312 Hotels in Singapore
Certificate of Excellence
Australia
Level 6 Contributor
155 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
“Budget - Not Boutique”
Reviewed 1 March 2011

Stayed twice in February. Superior room on the 3rd floor, then a week later on 5th floor.
I paid SGD$180/Aust$147 (including Breakfast, Newspaper & Wireless Broadband Internet Access in Room). I certainly wouldn’t pay more than that.

Positives:
Great Location (5 mins walk to Dhoby Ghaut MRT Station & Plaza Singapura)
Large and comfortable bed.
Staff friendly and generally efficient
Excellent Wifi Internet access in room if you bring your Laptop.

Negatives:
Poor quality finishes, particularly the bathroom cubicle.
Water temperature in sink & shower - variable. Either lukewarm or very hot.
Mould on the grout in the shower.
The long white bench along one wall was marked and scuffed already and the carpet was stained (its only a new hotel).
Breakfast - strange having to walk out on pavement and sit at little outdoor cafe looking over the lane at car-parking garages.
Very little lighting in breakfast area between 7am and 8am.
Breakfast staff didn’t seem ready for the 7am start - still setting up chairs & some food items missing. Rather limited choice and amount of foods.
Hotel has limited facilities.

  • Stayed February 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Avanti_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

413 reviews from our community

Traveller rating
    111
    212
    67
    15
    8
See reviews for
80
144
42
87
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Melbourne, Australia
Level 4 Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 24 February 2011

It's relatively new, it's clean, modern and the highlight was the kingsize bed and pillows - which were extremely comfortable. The room is considered decent size for Spore standards - big enough to fit 2 large size suitcases. They advertised themselves as a boutique hotel - which I don't agree with, as there is nothing special about their rooms or service at all to qualify them as "boutique". It's more like a budget hotel in terms of amenities - basic and comfortable. Breakfast also basic and just edible.

The location is very convenient, lots of buses to Orchard Rd (5mins ride) and MRT train station is also a 5 min walk away.

I would stay at this hotel again purely for the location, althou not sure that I'd pay SGD$200 again. Then again hotels in Spore are really not cheap anymore.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chezong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johor Bahru, Malaysia
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 February 2011

This is a very new hotel, only established in Nov 2010. It was only 2 mths old when I stayed.
5 mins walk to Dhoby Ghaut MRT, very convenient.
Modern Superior Room with LCD TV, standing shower (frosted glass though), very good and comfortable King size bed with choices of pillows (hard, medium or soft).
Efficient and helpful staff, quick check in and helped us to call Maxi cab to airport on rainy morning.
Free WIFI too.
Very good hotel as I don't drive (heard there is no car park)! Definitely will stay there again.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S_Chew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indonesia
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 February 2011

the hotel was just open... it`s on orchard road but very nice and quite... it has a good location, only 3 minutes walk from dobygout station and plaza singapore....

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tasiwafam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turku, Finland
Level 4 Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 13 February 2011

Hotel is near Orchard road so if you like shopping then this is the hotel for you. Dhoby Ghaut MRT-station is about 2 minutes walk away so you can go anywhere very easily. Our hotel room was very clean with modern decoration. Hotel staff were really friendly and smiling. Breakfast wasn't that great, but hey at least it's free. You must pay for your breakfast in most Singaporean hotels. Absolutely good value for your money.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank travelergirl82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Singapore hotels
Orchard Road
Concorde Hotel Singapore
Concorde Hotel Singapore
#75 of 312 in Singapore
3,032 reviews
Fort Canning Lodge
#155 of 312 in Singapore
755 reviews
Show Prices
Show Prices
Show Prices
Hotel G Singapore
#68 of 312 in Singapore
551 reviews
Lloyd's Inn
#56 of 312 in Singapore
795 reviews
Chinatown
Bliss Hotel Singapore
Bliss Hotel Singapore
#84 of 312 in Singapore
667 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Innotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hotel Innotel

Property: Hotel Innotel
Address: 11 Penang Lane, Singapore 238485, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#80 Business Hotel in Singapore
Price range (per night): ₹ 7,403 - ₹ 10,171
Hotel Class:3.5 star — Hotel Innotel 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to Innotel Hotel Singapore, a preferred business boutique hotel in Singapore with excellent location! Situated along the belt of Orchard Road, on Penang Lane, in the heart of the city, the new business boutique class Innotel Hotel Singapore is designed with the busy business traveller in mind. It offers modern, spacious and sleek accommodation with a focus on genuine comfort, the latest technology and attentive service. As a business boutique hotel in Singapore, Innotel Hotel Singapore is able to offer a more personalised and relaxed check-in service. Every guest is our VIP at Innotel and, as such, guests will be seated during check-in and are escorted to their rooms by our Concierge. If required, your luggage will be delivered directly to your room by one of our Concierge staff. At Innotel Hotel Singapore, we have created a calm and welcoming ambience to help you unwind after a long journey or hectic day. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Asiatravel.com Holdings, Hotels.com, Ctrip TA, Booking.com, Fastbooking, TripOnline SA and HotelQuickly so you can book your Hotel Innotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Innotel Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing