I was here last weekend for a 3D2N stay with my mum. We checked in on Saturday afternoon, process was quite fast but like what some reviews stated do not feel welcome by the receptionist (a man), no eye contact and no smile. It's not actually a big deal, the problem is, while we are going up to 3rd floor, the minute we stepped out from the lift we heard noise and saw rubbish, ladder, paint brush in front of the lift door. It was a Saturday plus The receptionist did not even bother to inform us during check in.
Hotel is not elder-friendly, lift spoiled on Sunday morning and my mother needs to go down by the staircase from 3rd floor. The lift wasn't working until we came back from lunch. An aunty with wheelchair have to wait at the small lobby in front of the lift...
Breakfast is simple, hard boiled egg, coffee, toast with strawberry jam and butter, no other choices.
There is a yellow warning sign with wet floor and a wet cloth in front of the entrance everyday, Nobody seems to bother to fix it. It is dangerous and not presentable for a boutique hotel.
Sleep quallity- bed is okie but pillows are too soft.
Location- good location if you like Chinatown, short walking distant to Chinatown MRT.
- Official Description (provided by the hotel):
- Santa Grand Hotel Chinatown is located in the highly dynamic Chinatown precinct. Fully intertwined with the rich history and industriousness of Singapore's early pioneers, this location brings forth the sights, sounds, tastes, smells and customs of the Chinese community. Blended into the history and culture of Chinatown will be the tourism and sightseeing benefits that make modern day Chinatown a must visit. Featuring relaxed and open "Hacienda Personality" of the Spanish countryside and in a location that immerses guests in a new experience, Santa Grand Hotel Chinatown is pitched to appeal to the western individual traveler who wants to experience all that Singapore has to offer - from the kampong sweetness and famous Chicken Rice to the exotic local delights Kway Chup noodles, Chilli Crab, Roti Prata and many more. Adding diversity are the nearby historic Sri Mariamman Indian Temples and newly opened Buddha Tooth Relic Temple and Museum along with the many Chinese Medical Halls and shops that pepper Chinatown. ... more less
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- Also Known As:
- Jin Shan Hotel Chinatown Singapore