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Reviewed 13 October 2017

An extremely belated review...

My mum and I stayed here in February for 5 days and 4 nights.

Firstly, before we even arrived at the hotel, they kindly emailed us a pre-arrival email, asking us to confirm any extra booking details. We really appreciated the attention to detail and it was a nice touch.

We requested a bay view room, with an excellent view of Marina Bay Sands (MBS), the Singapore Flyer and the bay itself! You really couldn't ask for a more excellent view and it was quite exciting viewing the light show at MBS every night. The room was large with room to floor windows, and I especially loved the Bottega Veneta amenities in the bathroom.

In terms of location, the hotel is a short walk from Raffles Place MRT station, which I found to be very convenient. The MRT is efficient and you'll be able to quickly go to where ever you need.

Furthermore, we really couldn't fault the service here. My mum and I went to the Gardens by the Bay light show and unfortunately the storm started the same time as the light show! Due to the large amount of tourists there, after the light show ended we found ourselves stranded in a very long and messy taxi line. Using the mobile phone provided by the hotel, we called concierge to ask if we could request a taxi. I was pleasantly surprised when 10 minutes later a taxi pulled up and we were quickly rescued from the rain. Very impressed with the efficiency and service of the Fullerton team to go above and beyond with customer service.

On a side note, the high tea is also highly recommended, love the wide variety of sweet and savoury and the super comfy lounges.

Thank you so much for an amazing stay, we can't wait to be back!

Room tip: Book a bay view room
Date of stay: February 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank TheAmandaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 14 October 2017

Dear Amanda L,

Thank you the preference, for reviewing your stay and for your kind words, which were gladly conveyed to the whole team.

We look forward to the pleasure of welcoming you back soon!

Kind regards,

Cavaliere Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017

Everything is perfect the moment you enter the hotel. Courteous staff with top-notch service. Even the room offered has great view overlooking the Marina Bay Sands.
Its expensive but highly recommended if you want an amazing stay in Singapore.

Room tip: View overlooking Marina Bay Sands is perfect
Date of stay: August 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Franclsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 14 October 2017

Dear Francisca L,

Thank you for your loyalty and for taking the time sharing your experience! We value and appreciate your endorsement, which encourages us to do even better.

We look forward to welcoming you back soon!

Kind regards,

Cavaliere Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

If you want to have a good time in Singapur, maybe you can go to visit this place. Terrific views from the rooftop all across the bay. Maybe it's a little bit expensive, but once you are there, you just forget everything about money and focus on the skyline!

Date of stay: October 2017
Trip type: Travelled as a couple
Thank 939pascualm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 10 October 2017

Dear Pascual M,

We are pleased to receive your feedback and thank you for staying at The Fullerton Bay Hotel!

My team and I look forward to be at your service again in the near future, welcoming you back to the heart of Singapore.

Yours sincerely,

Cavaliere Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2017 via mobile

Excellent experience from check in to check out. The staff on front desk were really nice. Fantastic rooms with beautiful views. Wonderful breakfast and food. Great afternoon tea ! The lantern is wonderful for an evening drink and the hotel location is excellent for business, nothing is forgotten in terms of accessories in the room which was sizeable. Travel cost from airport was below $30 in a taxi and doesn't take long. Would definitely stay again, top class hotel.

Date of stay: October 2017
Trip type: Travelled on business
1  Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 9 October 2017

Dear Emma C,

We appreciate your review and preference, and look forward to the opportunity of welcoming you back in the near future!

Yours sincerely,

Cavaliere Giovanni Viterale
General Manage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2017 via mobile

The Fullerton Bay is definitely one of my favourite hotels in Singapore and I especially love the free flow champagne Saturday Brunch. The “mini-Brunch” isn’t as decadent as some of the Sunday Brunches elsewhere on the island but it is exactly what is needed. Offering a small but great selection of food including an ala carte menu; a fun Bloody Mary station and of course bottomless Veuve Cliquot on Saturday from 12-3. Saturday brunch is of course a winner as you have Sunday to recover before going back to work!

We had a particularly good experience yesterday with great service from Sivan and team. Thank you and see you again soon.

Date of stay: October 2017
Trip type: Travelled with friends
Thank KerryWilliams56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 9 October 2017

Dear KerryWilliams56,

My team and I are pleased to receive your endorsement and thank you for your loyalty. Please rest assured that your kind words were gladly conveyed to the team, with a special mention to Sivan.

We look forward to being at your service again soon!

Yours sincerely,

Cavaliere Giovanni Viterale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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