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Reviewed 25 September 2017

I am a frequent global traveler and have a passion for hotels. Despite having stayed at this Hotel several times before, it just exceeds my expectations every time.

This time we stayed two nights with my family, wife and two kids (9 and 11 years old). It was once again such a fantastic experience. The service level is just outstanding and the breakfast is great. The pool area is wonderful, and sipping a drink after dinner at the cool poolside bar is just a very nice experience.

The gym is nice, even though, this could be a bit bigger...

To summarize, we can wait until we get back to The Fullerton Bay Hotel. I can not recommend this hotel enough.

Many thanks to the Hotel personal for making our stay excellent!

Best regards,
Lindbergs

Room Tip: All rooms are very nice. Very high standard of all that we have lived in. The view of the rooms facing Marina Bay Sands are nice.
  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Per L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 26 September 2017

Dear Per L,

Thank you your loyalty, for reviewing your stay and for your kind words, which were gladly conveyed to the whole team.

We look forward to the pleasure of welcoming you back soon!

Kind regards,

Cavaliere Giovanni Viterale
General Manager

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Reviewed 25 September 2017

Fullerton Bay is the sister hotel of the infamous Fullerton Hotel down the road. Went to use its pool facilities when staying at the other hotel as it was free and we wanted to have a look. The pool is just SUPERB, facing the Marina Bays. There are mini underwear massage pools for 2-3 people just facing the Bay and it is just so relaxing. Right beside the pool there is a bar, which starts to light up as people start coming in after 6pm. Amazing atmosphere and views - was really relaxing

Stayed: October 2016, travelled as a couple
Thank Kayley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 26 September 2017

Dear Kayley H,

We thank you for the preference and for reviewing your visit.

My team and I look forward to the pleasure of welcoming you back!

Kind regards,

Cavaliere Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017 via mobile

This would have to be one of the most luxurious hotels I have stayed at.

From the moment you walk in, the staff quickly whisk you up to your room, no need to wait for check ins!

The lobby is a masterpiece and is almost as beautiful as the room (pictured)

You will be spoilt with bvlgari shampoos, fine chocolates nightly, and the best breakfast one can imagine!

A true luxury experience.

Stayed: April 2017, travelled on business
Thank Perth-Travel-Blogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 23 September 2017

Dear Perth-Travel-Blogger,

Thank you for choosing The Fullerton Bay Hotel and for sharing your experience!

We are delighted to receive your kind review, and look forward to welcoming you back to the heart of the Lion City!

Yours sincerely,

Cavaliere Giovanni Viterale
General Manager

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Reviewed 17 September 2017 via mobile

I was here for a weekend, and suffered from significant noise from an event outside the hotel. I would have reduced the score to a 3, but the hotel dealt with it exceptionally well and relocated me. The breakfast is excellent, the staff are really well trained and the rooms are lovely.

Stayed: September 2017, travelled on business
1  Thank MikeS8374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 20 September 2017

Dear Mike S,

Thank you for the preference and for reviewing your recent visit! We appreciate your feedback as it helps us to focus on what is important to all our guests.

Whilst we are glad to read about your positive comments, it is disappointing to know about the noise travelling from nearby events. Please accept my sincere apologies for the inconveniences caused.

We are looking forward to the opportunity of welcoming you back soon!

Yours sincerely,

Cavaliere Giovanni Viterale
General Manager

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Reviewed 17 September 2017 via mobile

Very modern hotel with exquisite ammenities and otstanding service. Our room was beautiful and very fashionable. The view superb. Breakfast was very complete an delicious although we had to wait to be seated a little longer than what we wanted. Will definitely stay here again

Stayed: August 2017, travelled with family
1  Thank Margarita2903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 18 September 2017

Dear Margarita2903,

My team and I would like to thank you for the preference and for reviewing your recent stay! We value your feedback as it helps us to focus on what is important to our guests.

Whilst we appreciate your positive comments, it is disappointing to know about your breakfast arrival experience. Please accept my sincere apologies for the inconveniences caused and rest assured that your valuable comments were personally discussed with the team, in order to make the necessary changes, including conducting additional training.

We are looking forward to the opportunity of welcoming you back soon!

Yours sincerely,

Cavaliere Giovanni Viterale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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