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Reviewed 4 weeks ago

Excellent hotel, with staff to match. The setting is impeccable, the outdoor pools some of the nicest I have ever seen. Wonderful location, with excellent connections by metro, bus, and on foot. A perfect point from which to see Singapore, encased in history.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank Passenger32030302505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HFCManagement, Front Office Manager at Hotel Fort Canning, responded to this reviewResponded 2 weeks ago

Dear Passenger32030302505,

Greetings from Hotel Fort Canning.

Thank you for choosing to stay with us recently and for taking the time to share your experience.

We are privileged to have had the opportunity to provide you with a wonderful stay. As an urban sanctuary nestled within Singapore’s hilltop park and minutes from bustling districts, our award-winning heritage accommodation is uniquely positioned to offer guests like you the best of both worlds. It delights us all to hear that you recognised and appreciated this.

Thank you as well for your positive sentiments on our service and pools. Your kind words will only motivate and inspire everyone to keep up their excellent work here at the hotel.

It has been a pleasure having you at our urban oasis and we look forward to your return soon.

At your service we remain.

Best wishes,

Abigail

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Reviewed 4 weeks ago via mobile

We held our wedding event at Hotel Fort Canning and stayed in the Governor’s suite and junior suite for two nights in total. The rooms were amazing, clean and bright. the room service was prompt and impeccable!! We thoroughly enjoyed our stay there and would definitely go back again if we can. The location is very convenient being near Orchard Road and Cityhall. But at the same time, peaceful and serene given that the hotel sits within the greenery of Fort Cannig Hill. 6 star experience!!

Date of stay: October 2018
Trip type: Travelled as a couple
2  Thank Hellopple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HFCManagement, Front Office Manager at Hotel Fort Canning, responded to this reviewResponded 4 weeks ago

Dear Jet42680732371,

Greetings from Hotel Fort Canning.

Congratulations once again from all of us here at the hotel on your recent milestone, and thank you for placing your trust in our hotel and the team.

It brings us great pleasure to receive such positive sentiments on our award-winning accommodation following your wedding and stay with us. We are privileged to have had the opportunity to provide you and your partner with such an exceptional experience. As an urban sanctuary nestled within Singapore’s hilltop park and mere minutes from bustling districts, our hotel is uniquely positioned to offer guests like you the best of both worlds.

We are also very appreciative of your feedback on our room service and rooms. Styled by the award-winning DP Architects, our light-filled spaces feature the finest of hospitality facilities and amenities, like our signature picture windows in our luxurious all-marble bathrooms. Your comfort is our priority, so it makes us glad to know that we were able to make your experience a relaxing one. Your kind words will only motivate and inspire the Culinary and Housekeeping teams to keep up their excellent work here at the hotel.

It is always a pleasure having you at our urban oasis and we look forward to your return soon.

At your service we remain.

Best wishes,

Abigail

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2018

We had an event organised in the Fort Canning hotel a week ago. we also stayed there as guests and I must say that the service and facilities are exceptional!

Hotel is located in the city center, in the middle of the beautiful park!! Nature is stunning around, and hotel has many terraces and open spaces for any types of events: from summits to weddings and pool parties.

EVENT PLANNING: staff is extremely helpful and responsive, easy to work with and always willing to help.
prices are pleasant and you definitely receive more quality for the price you pay. A bit pricey AV equipment though, so might be a good idea to get your own or hire an external company.
Good food, nice venue, big coffee break zone and daylight in the conf room.

ROOMS: rooms are spacious, very bright and great design. Bathroom has transparent walls and floor-to-ceiling windows (also possible to cover with curtain). Bed is very big and comfortable. Complimentary water every day and fruits upon arrival. Great 2 pools outside with warm water (we stayed in November so it was indeed a great idea to warm the pool)
Room service and restaurant food is amasing, many choices for both Asian and European cuisines lovers.

Overall experience is great, I give 5 stars. Thanks for your hospitality!

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
3  Thank Kristina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HFCManagement, Front Office Manager at Hotel Fort Canning, responded to this reviewResponded 4 weeks ago

Dear Kristina P,

Greetings from Hotel Fort Canning.

Thank you for choosing to stay with us recently and for taking the time to share your experience.

As you have so wonderfully pointed out, our award-winning heritage hotel is indeed located amidst the very heart of nature in Singapore’s city centre, mere minutes from exciting districts and public transportation. This value-adds and enhances the unique hotel experience that we wish to provide to all our valued guests, so it brings us great pleasure to hear that you appreciated this.

Styled by the award-winning DP Architects, our rooms feature the finest of hospitality facilities and amenities, like our signature picture windows in our luxurious bathrooms and our enticing bedding. Your comfort is our priority, so it makes us glad to know that we were able to make your experience a relaxing one.

Outside, our swimming pools are in fact one of the few in Singapore to be chlorine-free, making it safe for skins of all types. Our culinary offerings have also been revamped back in August, making it more appealing for international and local palates. Your positive feedback will go a long way in motivating our Culinary team to keep up their excellent work here at the hotel.

It has been a pleasure having you at our urban oasis and we look forward to your return soon.

At your service we remain.

Best wishes,

Abigail

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018

I travel to Singapore on a semi-regular basis and I’ve stayed at this hotel several times. This visit I specifically asked to stay here. The hotel clean, comfortable, well maintained and set in lovely surroundings with great facilities and very welcoming staff. I wouldn’t hesitate to stay here again.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank Nigel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HFCManagement, Front Office Manager at Hotel Fort Canning, responded to this reviewResponded 4 weeks ago

Dear Nigel W,

Greetings from Hotel Fort Canning.

Thank you for continuing to make us your hotel of choice whenever you are in Singapore, and for taking the time to share your experience.

Thank you as well for your generous sentiments regarding our award-winning accommodation. Guests who return to stay with us are a hallmark of the quality of our hospitality, so your kind words will only motivate and inspire everyone to keep up their excellent work here at the hotel. As an urban sanctuary nestled within Singapore’s hilltop park and minutes from bustling districts, our hotel is uniquely positioned to offer guests like you the best of both worlds.

It has been a pleasure having you at our urban oasis and we look forward to your return soon.

At your service we remain.

Best wishes,

Abigail

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018 via mobile

Although this hotel was a short hilly walk to a tube station or local restaurants, we loved staying here.
It was peaceful and generous. After a holiday in India the pools, beautiful room, free phone and luscious lotions, were just what we needed.
Taxis are cheap and with a blistered toe we used them regularly. Having free drinks from 6 to 7 meant that we met some very interesting guests. The staff were exceptional.

Date of stay: November 2018
Trip type: Travelled as a couple
2  Thank feesyish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HFCManagement, Front Office Manager at Hotel Fort Canning, responded to this reviewResponded 4 weeks ago

Dear feesyish,

Greetings from Hotel Fort Canning.

Thank you for choosing to stay with us recently and for taking the time to share your experience.

Thank you as well for your positive feedback on our rooms, complimentary Handy service and amenities following your stay with us. We are privileged to have had the opportunity to provide you with a peaceful and relaxing experience. Our award-winning heritage hotel is nestled amongst 18 hectares of lush national parkland, mere minutes from the heart of the city, exciting districts and public transportation. This value-adds and enhances the unique hotel experience that we wish to provide to all our valued guests, so it brings us great pleasure to hear that you appreciated this.

Our complimentary Aperitif Hour is a popular offering here at our hotel, and many of our guests have relished the chance to meet and mingle with fellow travellers. We are glad to learn that you too were able to enjoy this.

It has been a pleasure having you at our urban oasis and we look forward to your return soon.

At your service we remain.

Best wishes,

Abigail

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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