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“Worst dining experience ever”
Review of Fu Lin Men (NSRCC)

Fu Lin Men (NSRCC)
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Ranked #32 of 14,314 Restaurants in Singapore
Certificate of Excellence
More restaurant details
Restaurant details
Neighbourhood: Xilin
Description: Fu Lin Men (National Service Resort & Country Club) sets along the tranquil east coast of Singapore. The extremely high ceiling restaurant serves up sumptuous Chinese seafood cuisine overlooking a breathtaking panorama of the Golf Course. With a maximum capacity of 36 tables, we can cater to both small and large-scale events. Backed by an experienced team of caring staff, rest assured your event will deliver a highly memorable experience for you and your guests. And if you need a dining place to bring your VIPs to, we’ve got you covered. With 4 VIP rooms decorated beautifully coupled with our delectable selection of food, you are sure to impress! We are “Open To The Public”.
Reviewed 8 May 2022

Are all the 5 stars review here paid for?

Most horrible experience ever. Made a reservation on Quandoo, went down and they told me Quandoo made a mistake because they are fully booked. Our booking was for 7pm and we arrived at 655pm. There were 3 big tables empty at that time. Told me it was for 730pm reservation. If they had let me in at 7pm, some other tables would have been done at 730pm. A family came in later than 730pm and apparently knows the manager. Manager ushered them to the empty at the front. They seemed to dislike the table or for some other reason wanted to change their table. Manager moved them to another empty table inside and suddenly we now have a table. What kind of reason could it be that when a family switched seat there was suddenly an available table? It means that there was a table available all this time? And they waited 45 min to give us a table?

So we finally sat down and ready to place our orders. Waited 15 min to have our orders taken by apparently only the managers can take order. But at this point all the managers suddenly disappeared.

There were flies flying around and I even killed one on the menu. We saw someone’s Peking duck getting served and they dropped the cracker on the table. The waitress picked it up with his bare hands and put it back on the plate. That was when we know we had to get out of there. We waited 45 min for a table despite having a reservation, 15 min just to have someone come to us to take order. 1 hour for nothing.

Overall a very bad experience and will never be back without even trying their food. They blamed the app but it is on the restaurant to at least have the courtesy to call the patrons and let them know? It is Mother’s Day and everywhere else is fully booked. Where do they expect us to get a table?

Date of visit: May 2022
1  Thank Wantwo3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviews (205)
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19 - 23 of 205 reviews

Reviewed 2 May 2022 via mobile

Restaurant was extremely overbooked, took in so many bookings and a wedding that the staff and kitchen were totally unable to handle. We Made reservation for 4 pax at 6pm and we arrived early at 5.50pm. Ordered 4 dishes, restaurant served 3 dishes in 3 hours, we had to takeaway the last dish as it’s almost 9pm. It’s utterly embarrassing when you bring your old folks out for a pre-mother’s day dinner and they end up waiting for hours, hungry and angry. Management is too greedy, taking in so many bookings and the poor staff have to run here and there trying to find out where the food is, if the food has been prepared and dealing with angry hungry customers. Don’t have a big head don’t wear such a big hat.

Date of visit: May 2022
1  Thank Rainalim86
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 March 2022

Our group of five had a lunch date in Fu Lin Men as a birthday venue for our friend. The food and service here is so magnificent. Had a lot of meal choices that would satisfy your palate. The area is also decent. Would like to return if ever.

Date of visit: February 2022
    • Value
    • Service
    • Food
1  Thank Rosieintown
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 March 2022 via mobile

May Yee took the initiative to call one day prior lunch for the menu for my guests. This has saved a lot time during lunch and we can focus on our lunch dialogue.

The seafood is very fresh, my guests really enjoyed each dish.

2 feedback for improvement is
1. the Aircon at the room can be improved. We are facing the warm glaring sun and the heat is pretty unbearable.
2. The dining is small for 4 person given the crew needs to shift in to serve the food.

Date of visit: February 2022
Thank PrincessMuffin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 February 2022 via mobile

My company hosted our CNY lunch at Fu Lin Men. The service rendered by Ruel is excellent as he able to accommodate on our food choices and table arrangements.

Date of visit: February 2022
Thank tristenl2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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