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“Adequate - small, clean and comfortable” 3 of 5 bubbles
Review of Santa Grand Hotel Bugis

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Santa Grand Hotel Bugis
Ranked #118 of 308 Hotels in Singapore
London
Level Contributor
86 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Adequate - small, clean and comfortable”
3 of 5 bubbles Reviewed 8 February 2012

We stayed for a couple of nights last year during the Singapore Grand Prix. When booking we had not realised it was the weekend, and so were a little surprised to have such difficulty finding somewhere to stay.

We did not get off to the best of starts with the receptionist who insisted on seeing our printed voucher from the website confirming our booking. Why they could not just confirm with the company I do not understand, but we had to go throught he process of forwarding on our confirmation to the hotel for their records. Whilst a small point, this is really not what you want when you have booked in advance and arrived from the airport.

The hotel rooms are small, but very clean - very much reminded me of a business hotel, which is not necessarily a bad thing. The rooftop pool is TINY, with two/three deckchairs and no space for anyone else.

The breakfast included was a little odd - buffet style with the usual selection of baked beans and fried noodles. What I found strange was the sign that stated you would be charged $0.50 per gram of food wasted. I didn't see anyone actually weighing the wasted food, and whilst I think the right intentions are there, the sign left a bad taste in my mouth.

The hotel is 10 mins from the Bugis metro station which is a great location, providing quick access to a lot of the Singapore sights.

In a city with expensive accomodation, this hotel was fine - it was clean, comfortable and safe which is all I really ask for. However, if i were to return and it wasn't the grand prix weekend, I would research to see whether there were any better alternatives.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank VonGregson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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968 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
sydney
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 5 February 2012

I stayed for 5 nights with my partner in one of the superior queen rooms at $170 SGD per night. We booked directly through the hotel as we found the price better than prices offered at other websites. I also wanted to get a room which wasn't in the basement, and thankfully we got a lovely room on the 2nd floor with a big window.

Whilst the room is small, this is not unusual for Singapore. Importantly, the window seat helped create a bit more space to sit and relax. We also got a bath tub in our room which I really liked. The furnishings were contemporary and there was free and fast wifi. Our rooms were cleaned every day and they included complimentary local phone calls and bottled water. Overall I had no complaints whatsoever. Free transfer to the airport was included as well. I found the staff friendly, honest and efficient. I would definitely recommend ths place.

Note the hotel is about 10 min walk from Bugis MRT. It is close to good shopping in Haji Lane and Bugis junction, and there is lots of eating and nightlife in the Arab St area.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tinuvielSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 27 January 2012

Overall my stays was really pleasant. As we encounter rude hotel staff (esp. bell man & housekeeper) were not friendly and helpful. The room assign to was very bad. Basement with loud noisy from the moving vehicle on the roads.

Overall, I felt that such a reputable chain hotel with more than three star rating. I really got doubt?

Room Tip: No comments
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  • Stayed January 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank sglaieddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

New Delhi, India
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 2 January 2012

Rooms and rest room are very clean and good. also the food is tasty. we stayed there for 4 nights and we always required to call the housekeeping to clean our room, overall in 4 days our room was cleaned only twice.
the housekeeping wont even listen to our request to clean the room and would argue and try to produce the proofs that they cleaned the rooms.
overall it was a mixed experience.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank anurag29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 18 December 2011

we stayed here on 17 and 18 oct 2011 thru DPAULS TOUR AND TRAVEL INDIA. we reached here after travel of 6 to 7 hr from KL. on being asked for water we were told we donot serve water in the reception. the bottle is in the room.
Just imagine in India we welcome foreign tourist with garland, flower, diya and tika and here we were not even given water.

we were given room in basement with NO WINDOW. When we asked for other room we were told no room available. the tour operator agent disappeared and we called india from singapore but of no use. the money to the operator has already been payed so why will they bother.

In india even jail and mental asylum has one window in each cell.
In the breakfast they served orange juice which was bitter, when we told them staff said that they have this only it is up to u to drink or not.

the tour by DPAULS has shattered the rosy image of foreign land.

  • Stayed October 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank Neera s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santa Grand Hotel Bugis

Property: Santa Grand Hotel Bugis
Address: No. 8 Jalan Kubor Santa Grand Hotel Bugis, Singapore 199207, Singapore
Region: Singapore > Singapore > Kampong Glam
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#77 Business Hotel in Singapore
Price range (per night): ₹ 4,303 - ₹ 8,652
Hotel Class:3.5 star — Santa Grand Hotel Bugis 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
Santa Grand Hotel Bugis, operating since November 2009, has a swimming pool, jacuzzi, gym, cafe and business centre. Located on the fringes of the Little India District and a few hundred metres from the Malay Heritage Centre this hotel makes the most of an area rich in history. Just down the road is Bugis Street, now featuring a teeming street market and collection of roadside stalls which is a must see for leisure or shopping guest visiting Singapore. Also, conveniently nearby are an Indian temple and one of Singapore's best known Buddhist Temples. Besides sightseeing, guest can visit Sim Lim Square, which is only 10-minutes stroll away and it houses Singapore's biggest collection of IT and computer stores. Completing the attractiveness of Santa Grand Hotel Bugis is its accessibility to public transport such as taxis, buses, and Mass Rapid Transit (MRT) to various places in Singapore. ... more   less 
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Also Known As:
Santa Grand Hotel Bugis Singapore

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