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Reviewed 18 April 2017 via mobile

After booking months and months ago and requesting a room with a window and a double and one single I arrived to be chucked in a interior room next to the elevator with 3 singles. Bathroom had a mouldy roof . No jug to boil water. Hair on the bed. Let it slide first night. Second night at group turned up slamming doors and yelling and had tv and phones up loud until 330am and then started up at 5am again. Management did nothing when reported . Checked out that morning after no sleep. No refund. They didn't care.

Stayed: April 2017, travelled with family
4  Thank drumstix05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017

rooms are clean, staff are friendly ,free wifi , drinking hot water in every floor and 2 free bottle water daily.location is very good, many restaurants to choose nearby. city square mall just opp. mrt just 10min walk. fast check in and fast check out. rooms are small and you have to carry your luggage to your room , no one to help u, enjoyed our stay

  • Stayed: April 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank karthikeyan_nadar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2017 via mobile

Lucky me for stay only 1 night cz i have to go Johor Bahru in the next day!

Plus :
1. Wifi connection is good
2. Reception is friendly
3. Location really close to Mustafa center, City Square Mall, Farrer Park MRT which is good for you cz from Farrer park to Harbour Font is 1 line. You don't need to transit if you wanna go to Vivo city/ universal studio/ trick eye museum or everything in Sentosa resort world.

Minus:
1. They don't provide iron & iron board, moslem praying kit
2. No duvet or blanket in my room, only bed sheet and duvet cover who pretend like blanket
3. Bathroom quite small with NO amenities inside. Only shower gel in soap dispenser
4. They are provide traditional water kettle which is the stuff purpose only to keep the water always hot. But how i boil the water?
5. Too dangerous to keep your luggage in the reception. They didn't give me luggage tag.

If you want to stay here, just don't choose standard room.

Stayed: April 2017, travelled solo
1  Thank dfredya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2017

Stayed in two family rooms for 3 nights from 7th to 10th Apr. Location is excellent, nearby to mustafa, handphone, wifi, cab service to airport, hot water facility, AC, luggage storage. Price is reasonable too. Staff were very courteous.

I would highly recommend this place.

Room Tip: Chose a room on higher floor
  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank rnw_blr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2017

This hotel has good service. The staffs are friendly and very helpful. The hotel room is also very nice and neat. The price is very reasonable too. In addition to that, the hotel is located in a strategic location, right next to Mustapha shopping complex and City Square Mall.

  • Stayed: April 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank jeraldcoolpianist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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